Having reliable water service is essential for any home or business To keep your water flowing, it’s important to pay your water bill on time each month The Village of Tinley Park offers residents and businesses multiple convenient ways to pay water bills. Read on to learn about the flexible bill pay options available.
Online Bill Pay
For fast and easy payments 24/7, the Village of Tinley Park provides an online bill pay system. To use the online bill pay
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Visit the utility billing site at https://services.tinleypark.org/Default.aspx?Build=UB.UtilitiesHome&ShowLogon=ShowLogon
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Click “Pay Bill” and log into your account.
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Select a payment method – credit/debit card or electronic funds transfer.
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Enter your card or bank account information.
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View your balance and submit payment.
Online bill pay allows you to securely pay your water bill from anywhere without stamps, checks, or envelopes. Payments post instantly. You can even setup recurring auto-pay for ultimate convenience.
Pay by Phone
In addition to online bill pay, Tinley Park offers a pay-by-phone option for water bills.
To pay by phone:
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Call the toll-free number: 1-844-846-4749
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Follow the prompts to enter your account number and confirm billing details
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Choose whether to pay by credit/debit card, checking account, or savings account
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Enter your payment information
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Receive a confirmation number
Paying by phone is quick and effective. This method is handy for anyone who prefers talking to an automated system over logging into an online portal.
Pay by Mail
If you prefer slower paper-based payment methods, you can always mail in a check or money order to pay your Tinley Park water bill.
To pay by mail:
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Write your account number on the check or money order
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Make it payable to the Village of Tinley Park
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Include the payment stub from your water bill
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Mail to: Village of Tinley Park PO Box 6330 Carol Stream, IL 60197-6330
Allow 5-7 business days for mailed payments to process. Pay attention to the due date on your bill so your payment arrives on time.
Pay In Person
For personalized service, you can pay your Tinley Park water bill in person at:
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Village Hall (16250 S. Oak Park Ave): Monday-Friday, 8:30am-5pm
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Police Department (7850 W 183rd St): Open 24 hours
In-person payments are accepted in cash, check, or charge card. VISA, Mastercard, and Discover are accepted.
Auto-Pay for Worry-Free Convenience
Tired of manually paying your water bill every month? Sign up for auto-pay to have payments automatically withdrawn from your bank account. This ensures your bill gets paid on time without any effort on your part.
To enroll in auto-pay:
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Download an EZ Pay form from the utility billing site
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Select bank account or credit card for payments
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Fill out the form with your details
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Return the completed form to Village Hall
Auto-pay simplifies bill payment so you can go on enjoying Tinley Park’s clean, reliable water service without payment hassles.
Assistance If Needed
If you have trouble paying your water bill or need to set up special payment arrangements, Tinley Park provides assistance. Programs are available for seniors, low-income residents, and those facing financial hardship. Contact the utility billing office for help.
Don’t Get Scammed
Unfortunately, scammers sometimes pose as water company employees to try extracting payments or personal information from customers. Tinley Park will never call demanding immediate payment with prepaid cards. If something seems suspicious, hang up and call the utility billing office directly.
Quality Service with Bill Pay Ease
Having clean drinking water flowing to your tap 24/7 is vital. Paying your Tinley Park water bill promptly ensures uninterrupted service. With multiple payment options like online, phone, auto-pay, mail, and in-person, paying your bill is quick and convenient. Simplify the monthly chore of bill payment through a method that fits your lifestyle.
The rate hike is the first since 2014 and is needed to maintain the village’s high-functioning water system and remain fiscally responsible.
TINLEY PARK, IL — Tinley Park residents will see an increase in their water bill beginning in January when the village hikes the rate at which it charges for water for the first time in 10 years, village officials recently announced.
Starting on Jan. 1, the village will move from a two-tier rate system to a four-tier rate system, which will change the rate at which residents are billed for water from quarterly to bi-monthly, the village said in a news release. The change will involve a rate increase as well as a small adjustment in meter base fees, and the addition of a new $9 administrative fee that will be billed bi-monthly.
Despite the increase, village officials said that water bills for local residents remain below average in comparison to other neighboring villages and cities.
The increase, the first since 2014, is needed, the village said, to maintain Tinley Park’s high-functioning water system and to allow the village to remain financially responsible, village officials said. The only other increase residents have seen is when the village jumped fees to adjust to the growing costs of purchasing water from the Oak Lawn Regional Water System.
Since that time, however, the Consumer Price Index has jumped by more than 30 percent, village officials said.
According to the village, water rates in 2024 will increase from the current rate of $7.48 per 1,000 gallons of water used for customers using between 8,000 and 12,000 gallons in a bi-monthly basis to $9.53. Customers who use between 13,000 and 22,000 gallons of water bi-monthly will see rates jump to $12.46 beginning in January while residents using more than 23,000 gallons of water by-monthly will see rates jump to $14.66.
The village said that to keep water funds solvent, it has had to limit capital improvements to only the most necessary projects, defer additional maintenance costs, and transfer money from the operating funds into the water funds. If the problem isn’t addressed now, it will only become a larger financial burden on the community in the future.
More information about the water increase can be found by clicking here.Get more local news delivered straight to your inbox.