Make Paying Your Toledo Water Bill A Breeze With Quick Pay

Paying your water bill should be a quick and painless process With the City of Toledo’s Quick Pay system, you can easily pay your water bill online in just a few minutes Keep reading to learn everything you need to know about Quick Pay and how it can make paying your Toledo water bill super simple.

What is Quick Pay?

Quick Pay is an online payment system offered by the City of Toledo’s Department of Public Utilities (DPU) that allows you to pay your water bill quickly and easily on their website. With Quick Pay, you can pay your water bill online using a debit card, credit card, or electronic check, without having to mail in a payment or visit the DPU office in person.

The Quick Pay system is powered by Paymentus, a third-party payment processor that charges a small $2.25 convenience fee for every $100 paid online. While you do have to pay the convenience fee to use Quick Pay, the time and hassle you save is worth it for most people.

Why Use Quick Pay to Pay Your Toledo Water Bill?

There are a ton of great reasons to pay your Toledo water bill using the Quick Pay online system:

  • It’s fast – You can pay your water bill in just a few minutes on the Quick Pay website. No more waiting in line at the DPU office or for your mailed payment to be received and processed.

  • It’s easy – The Quick Pay website is simple to use. Just enter your 12-digit account number, billing amount, and payment info. The whole process takes less than 5 minutes.

  • You can pay anytime – Quick Pay allows you to pay your water bill 24/7. As long as you have internet access, you can log on and pay no matter what time it is.

  • Multiple payment methods – In addition to credit and debit cards, you can pay directly from your checking account using an e-check Lots of options!

  • It’s secure – Quick Pay uses industry-standard encryption to keep your payment information safe and secure You don’t have to worry about your data being compromised,

  • Avoid late fees – When you pay online, your payment is processed almost instantly, so you’ll never have to worry about late fees again!

  • Go paperless – Reduce clutter and wasted paper by going paperless when paying your bill through Quick Pay.

  • Mobile friendly – The Quick Pay website is optimized for mobile devices, so you can pay on the go from your smartphone or tablet.

How to Pay Your Toledo Water Bill Using Quick Pay

Ready to start paying your water bill the fast and easy way? Here is a simple step-by-step guide to paying your Toledo water bill with Quick Pay:

  1. Go to the Quick Pay website at https://dpu.toledo.oh.gov:50001/quickpay/index.jsp

  2. Click on “Pay Water Bill”

  3. Enter your 12-digit Toledo water account number (no spaces or dashes)

  4. Enter the total amount due on your latest water bill

  5. Select whether you want to pay by credit/debit card or e-check

  6. Enter your card or bank account information and click “Continue”

  7. Review your payment details and click “Submit Payment”

  8. The payment will be processed immediately and you’ll see a confirmation page

  9. A payment confirmation email will be sent to the address associated with your water account

And that’s it! By following these simple steps you can pay your Toledo water bill online in just a few minutes with Quick Pay. No need to write and mail checks or take time out of your day to visit the DPU office.

Other Ways to Pay Your Toledo Water Bill

In addition to Quick Pay, the City of Toledo offers a few other ways to pay your water bill if you prefer not to pay online:

  • Mail it – You can mail your payment to the DPU lockbox at: Toledo Public Utilities, PO Box 88093, Chicago, IL 60680-1093. Allow 5-7 days for mailed payments to process.

  • Pay in person – Visit the DPU Customer Service office at 420 Madison Ave and pay with cash, check, money order or credit/debit card. Open Monday-Friday, 8AM-4PM.

  • Drop box – A secure drop box for water bill payments is located outside the DPU office. Payments left in the drop box before 4PM will be processed same-day.

  • Bank bill pay – Many banks and credit unions offer bill pay services that let you pay your Toledo water bill online through your bank’s website.

While the other payment options work, Quick Pay really is the fastest and most convenient way to get your Toledo water bill paid. Be sure to try it out next time your bill is due!

Saving Money on Your Toledo Water Bill

In addition to using Quick Pay to easily pay your water bill online, here are some tips to actually lower your water bill and start saving money:

  • Install water-efficient faucets, showerheads, toilets, washing machines, dishwashers, etc. Newer water-saving models can really cut down on your household water usage.

  • Check your home for leaks and drips and repair them promptly. Tiny leaks can waste thousands of gallons over time, driving up your bill.

  • Take shorter showers and turn off water when brushing teeth or shaving to reduce water waste.

  • Run full loads in your washing machine and dishwasher instead of small loads to maximize efficiency.

  • Adjust your irrigation system to water plants in the early morning or evening when evaporation rates are lowest.

  • Let your lawn grow taller in hot summer months to reduce watering needs. Taller grass holds moisture better.

  • Install rain barrels to capture rainfall for watering plants and gardens later.

With Quick Pay and a few conservation tips, you’ll be a pro at paying your Toledo water bill quickly, easily, and affordably in no time!

Toledo Water Bill Quick Pay

Pay My Water Bill

View options for payment and get help from customer service.

See the map of road construction projects happening around the City.

Call Engage Toledo at 419-936-2020 or read more about water emergencies.

Why are Toledo water bills being mailed to Chicago? Here’s what we know

FAQ

How often do you pay a water bill in Toledo, Ohio?

Although DPU bills most customers on a quarterly basis, customers have the right to make monthly payments in any amount if they prefer making smaller, more frequent payments for utility services so long as the total amount due is paid by the due date.

How do I call the city of Toledo?

Call Engage Toledo 24/7 at 419-936-2020.

How to start water service in Toledo?

Start Water Service Contact customer service to apply for service. Even if the property is vacant and water service is not immediately needed, you are required by law to create an account in the deed holder’s name for storm water charges at the property. The application process takes 5 minutes.

What does engage toledo do?

Engage Toledo is our 24-hour call center, ready to take your question or request at any time.

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