Paying your utility bills to the Town of Maiden just got a whole lot easier thanks to the ability to pay online. The Town offers a user-friendly online payment system that allows residents to view balances, make one-time payments, set up autopay, and more Read on to learn all about the convenient online bill pay options for Maiden utility customers
Overview of Town of Maiden Online Bill Payment
The Town of Maiden provides an online utility bill payment system through Municipal Online Payments that allows fast and easy bill payment 24/7 Customers can pay the following bills online
- Water and sewer
- Electricity
- Garbage collection
- Recycling fees
- Stormwater fees
- Any other utility fees
You can pay whenever it’s convenient for you when you pay online. This way, you can avoid late fees and the hassle of letters. There are no fees to use an e-Check to pay your town’s bills online.
How to Pay Your Maiden Utility Bill Online
Paying your Town of Maiden utility bill online only takes a few minutes. Follow these steps:
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Click on “Pay or View Bills”.
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Enter your 10 digit account number without dashes. Click “Continue”.
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Select the utility bill you want to pay. View balance info.
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Enter your payment amount and select a payment method. You can pay by e-Check from your bank account for free or by debit/credit card for a fee.
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Provide your payment details and billing address.
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Review payment info and click “Continue” to process your payment.
You will receive a confirmation email with your payment details. It’s so quick and easy!
Tips for Paying Your Maiden Utility Bill Online
When paying your Town of Maiden utility bills through the online payment system, keep these tips in mind:
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Log into your account first if you want to view your most recent bill and balance due.
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Make sure your account number, address, and payment amount are all correct before submitting.
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Pay a few days before the due date to ensure your payment processes on time.
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Opt into autopay or recurring payments to have your bill paid automatically each month.
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Save payment confirmations to your records and check for accuracy.
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Update your contact info if your mailing address or email changes.
Paying online gives you confidence your bill is paid on time without the hassle of mailing paper checks!
Benefits of Paying Maiden Utility Bills Online
There are many great benefits to paying your Town of Maiden utility bills electronically through the online payment system:
It’s convenient – Pay anytime, anywhere with an internet connection.
It’s fast – Make one-time or recurring payments in just minutes.
It’s secure – The payment portal uses encryption to protect your information.
It’s affordable – No fees to pay by e-Check from your bank account.
It’s automatic – Set up autopay to have your bill paid every month.
It’s eco-friendly – Go paperless and avoid check printing and mailing.
It prevents late fees – Pay by the due date without worry of mail delays.
It provides peace of mind – Get payment confirmations immediately via email.
Online bill pay makes managing your utility account much simpler!
Setting Up AutoPay for Your Maiden Utility Account
The online payment system allows Town of Maiden utility customers to enroll in autopay or recurring payments. Here’s how to set up automated bill payment:
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Log into your account at www.municipalonlinepayments.com/maidennc.
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Click on “My Profile” and select the “AutoPay Program” tab.
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Choose your preferred payment method and enter your details.
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Pick the date each month that you want payments withdrawn.
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Check the terms and conditions box and click “Next”.
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Review your enrollment info and confirm setup.
That’s all it takes to start automated utility bill payment each month. It couldn’t be easier to go paperless!
Other Ways to Pay Your Maiden Utility Bill
If you prefer not to pay your Town of Maiden utility bill online, you have other options including:
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By phone – Call 844-239-4993 to pay through the automated phone system.
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By mail – Send a check or money order to the utility billing address.
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In person – Pay with cash, check, or money order at Town Hall.
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Bank draft – Set up automatic bank draft payments directly through the Town.
While the online system is recommended for speed and convenience, you can choose the bill pay method that works best for your needs.
Troubleshooting Problems with Online Utility Bill Payment
If you encounter any errors or issues while attempting to pay your Town of Maiden utility bill online, try the following troubleshooting tips:
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Ensure your account number is entered correctly with no extra spaces or characters.
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Try a different web browser or device in case of technical difficulties.
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Contact Maiden Utility Billing at 828-428-5000 for assistance if needed.
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Clear your browser cookies/cache to eliminate possible website conflicts.
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Double check that your payment amount, address, and details are all accurate.
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Allow plenty of time before your due date in case errors delay payment processing.
Don’t hesitate to reach out to the utility billing department if you have persistent trouble with online payment. They can help diagnose the issue.
Frequently Asked Questions About Online Bill Payment
Many Maiden utility customers have questions about the online bill payment system. Here are some commonly asked questions and answers:
Is paying online safe?
Yes, the payment portal uses encryption and security measures to protect your data.
What are the fees for online payment?
There are no fees if paying directly from your bank account by e-Check. Debit/credit cards incur a small transaction fee.
When will my online payment be applied?
Payments are typically applied to your account within 1-2 business days.
Can I set up recurring payments?
Yes, you can enroll in autopay to have your utility bill automatically paid each month.
Will I still get a paper bill?
Yes, you will still receive a paper bill in the mail unless you request to go paperless.
What if I have multiple utility accounts?
You will need to pay each account separately through the online payment system.
Convenient Online Options for Paying Maiden Utility Bills
Gone are the days of mailing paper checks or standing in line to pay your Town of Maiden utility bills. Paying online through Municipal Online Payments is the ideal solution for fast, easy bill payment on your schedule. Sign up for automated monthly payments to simplify bill management even further.
The online utility bill payment system offers convenience, control, and peace of mind. Join your fellow Maiden residents in enjoying the benefits of paperless bill pay!
Payments On Disconnect Dates
If you are paying your water bill on your disconnect date, after making your online payment, contact the Utility Billing Department during normal business hours to ensure service continuity. The online payment confirmation number will be requested.
Things to keep in mind:
- Please remember that all past dues are due before the disconnect date to avoid service fees as stated on the bill.
- Payments made online after 5 pm will be processed the next business day.
- Please keep this in mind when making online payments as late fees will be assessed according to your bill if the online payment is not funded by your due date.
- If your service has been disconnected for non-payment, you will be required to pay your bill in full and you must contact the Utility Billing Department to schedule reconnection. We ask that you please have your confirmation number ready.
Payments can be made online at our Payment Portal, or by phone at 833-259-4014.
Municipal Court Department Page
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Utility Billing Department
Physical Address 1801 9th Avenue N Texas City, TX 77590 1801 9th Avenue N Texas City TX 77590 Directions Mailing Address P.O. Box 3837 Attn: Utility Customer Service Texas City, TX 77592-3837 Phone: 409-643-5923
Hours
Monday through Friday 8 am to 5 pmHours exclude City holidays Directory