Paying your utility bills and other town fees is now easier than ever for residents of the Town of Smyrna, DE. The town recently launched a new online bill pay system that allows citizens to view account details and make secure online payments from anywhere. Read on to learn how simple and convenient paying Smyrna bills online can be.
Overview of Online Bill Pay in Smyrna
The Town of Smyrna has improved their payment system so that it now lets people access their accounts online in real time and gives them more digital bill payment options. Residents can now:
- View up-to-date account balances and billing history
- Make one-time or recurring payments
- Use credit/debit cards, checking accounts or e-Checks
- Receive paperless billing
- Set up account notifications
- Pay on any device
Paying bills through the user-friendly online portal is ideal for residents who want to save time, avoid lines at town hall, and manage bills remotely. Plus it helps the town reduce processing costs and paperwork
Benefits of Paying Bills Online
There are many advantages to paying Smyrna bills electronically through the online portal
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Convenience – Pay anytime, anywhere in just minutes!
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Efficiency – Make payments quickly without waiting in line.
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Simplicity – The portal is intuitive and easy to navigate.
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Secure – Payment information is encrypted and safe.
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Saves Money – Avoid late fees by paying on time.
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Flexible – Choose one-time or recurring payments.
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Paperless – Reduce clutter and waste.
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Automatic – Set and forget recurring payments.
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Mobile Access – Pay on your smartphone, tablet or computer.
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Account Management – Update details, view history, manage notifications.
Paying online gives Smyrna residents more freedom and control over their account management.
Step-by-Step Guide to Paying Bills Online
Ready to start paying Town of Smyrna bills digitally? Just follow these easy steps:
Step 1: Set Up Your Online Account
Go to the Smyrna bill pay website and click on “New User” to set up your account profile. You’ll need specific account details like your account number, mailing address and email.
Step 2: Log In to the Portal
Visit the website and sign in with your newly created username and password. The home screen displays your live account balances.
Step 3: Select Bill and Payment Method
Choose the bill you want to pay (utility, permit fee, property tax, etc.) and preferred payment method. Options include credit/debit card, e-Check or checking account.
Step 4: Enter Payment Details
Fill in your payment amount, credit/debit card number or bank account details, and billing address. Double check that all information entered is accurate.
Step 5: Review and Submit Payment
Review the payment details thoroughly before submitting. Once confirmed, click “Submit Payment” to finalize.
And you’re done! Just monitor your email inbox for a payment confirmation. Your account balance will update instantly after the payment processes.
Other Features and Account Management Tools
In addition to one-time payments, Smyrna’s online payment system includes other useful features:
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Account Notifications – Opt to receive email or text alerts for bill reminders, past due notices, outages, etc.
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Paperless Billing – Go green by turning off paper statements.
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Auto-Pay – Set up recurring automatic payments from your credit card, bank account or e-Check.
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Payment History – View previous bills and payment dates.
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Mobile Payments – Pay bills on your iOS or Android device.
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Multiple Accounts – Link all your town accounts to one online profile.
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24/7 Access – Log in anytime to make payments or manage preferences.
Take time to setup these extras for more efficient account management.
Getting Help with Bill Pay
If you have any trouble setting up your online account, making payments, or accessing your account, Smyrna’s staff is ready to help:
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Call the Utility Billing department at 302-653-9231
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Visit Town Hall at 27 S Market Street Plaza
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Email [email protected]
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Contact customer support through the online portal
The town wants to ensure every resident can pay bills with ease, regardless of comfort with technology. Don’t hesitate to ask questions or get assistance.
Paying Town of Smyrna bills and fees online is the perfect option for citizens who want a fast, convenient, and secure way to manage payments. With your account details available 24/7 and multiple payment methods to choose from, the improved online portal makes bill pay easier than ever.
Sign up for automated payments or paperless billing to take managing your town account to the next level. Payments take just minutes to process through the highly secure municipal site. Go online and get a grip on your utility bills, permit fees, taxes and more!
Having trouble paying your utility bill?
The following providers may be able to help:
- Smyrna Clayton Ministerium Phone: 302-653-8000
- Smyrna State Service Center Phone: 302-514-4500
- Catholic Charities Phone: 302-674-1600
- DE State Housing Assistance Program Phone: 866-935-0407
- First State Community Action Agency Phone: 800-372-2240
Bill Pay Overview Tutorial
FAQ
What is the number for Smyrna utilities after hours?
Where can I pay my utility bill in Tallahassee?
How do I get my Smyrna utilities bill?
The account portal provides information such as previous payments**, charges, copies of bills and usage history. We are now offering e-bills! Please contact the office at 615-355-5740 to get your Smyrna Utilities bill by e-mail. To set up your new online account use the Create Login link below or Register here link on right.
How do I pay my water bill in Smyrna?
Please include your water customer number found on your statement with any payments submitted through your bank’s online bill pay website. The mailing address for payments is: The Utility Services office is located on the first floor of Smyrna City Hall ( 2800 King Street, Smyrna, GA 30080 ).
Does the town of Smyrna charge a convenience fee?
Note: The Town of Smyrna DOES NOT charge a convenience fee to pay with debit/credit card. Our merchant vendor DOES charge a 2.5% fee. Please note: Any accounts currently in the collection process for non-payment must be paid through the court system and can not be paid online. Fox Collections Phone #: 1-800-422-2793
Can the town of Smyrna automatically debit a checking account?
Allow the Town of Smyrna to automatically debit a checking account for your monthly utility bill. Please note that requests for a Direct Debit Plan must be processed and will not be effective immediately. Any requests received after the 1st of the month will take effect the following month. Click here to submit this request.