The Tuolumne Utilities District (TUD) provides water and sewer service to residents of Tuolumne County, California. Read this guide to learn how to easily pay your TUD bill online, manage your account and understand your new bi-monthly billing.
Overview of Tuolumne Utilities District
TUD is a special district utility governed by an elected 5-member board They supply water to the communities of Sonora, Columbia, East Sonora, Jamestown, Tuolumne City, and Twain Harte
TUD also owns and operates wastewater treatment facilities and sewer systems across Tuolumne County. As a not-for-profit public utility, they aim to provide reliable and affordable services.
Benefits of Paying Your TUD Bill Online
Paying bills electronically offers TUD customers several advantages:
- Secure access anytime from desktop or mobile
- Avoid late fees with instant processing
- Automatic and recurring payment options
- Paperless billing and account management
- Payment receipts and account history
With online payments, you don’t have to worry about lost checks or postal delays. Take control of bills in just minutes each month!
How to Pay Your TUD Bill Through the Online Portal
TUD offers an online portal for convenient access to make one-time payments, set up autopay, and manage your utility account.
One-Time Payment
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Go to TUD’s online payment portal at www.municipalonlinepayments.com/tuolumneutilitiesdistrictca/utilities.
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Select “Quick Pay” and enter your new TUD account number and email address.
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Choose a payment amount and submit payment using a credit/debit card or eCheck.
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Review all details carefully before submitting payment.
Enroll in AutoPay
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Access the online portal and select “Sign In/Register.”
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Create a new user account with your email, TUD account number, and billing zip code.
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Under “My Profile,” choose AutoPay and enroll an eligible card or bank account.
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Pick your preferred payment date and amount each period.
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Carefully review and accept the AutoPay Terms & Conditions.
New Bi-Monthly Billing with TUD
An important billing change – TUD customers are now billed for water and sewer services every 2 months rather than monthly.
So your billing periods are January-February, March-April, May-June, July-August, September-October, and November-December. Budget appropriately for this extended billing cycle.
Payment Options for TUD Bills
TUD offers multiple ways to pay your utility bill conveniently:
- Online portal with credit/debit card or eCheck
- AutoPay from bank account or card through the portal
- Phone payments with credit card or eCheck
- Mail-in check or money order
- Drop off payment at TUD office
- Cash payments in person only
Avoid Late Fees and Service Disruption
To avoid late payment penalties and potential service interruption, pay your TUD bill in full by the due date printed on your statement.
Late fees incur if payment is received after the due date. Non-payment can result in water shutoff so keep your account current.
Enroll in AutoPay or set calendar reminders for your due date. Online payments process instantly 24/7 to avoid late fees.
Account Management and Billing History
Through the online portal, you can also:
- Update account and contact information
- View billing history and water usage
- Start/stop service or request disconnection
- Receive bills and notices electronically
Check your usage data regularly for abnormal spikes that may indicate leaks. Keeping your TUD account info current ensures prompt delivery of bills and other notifications.
Payment Assistance Programs
If you are unable to pay your TUD bill in full, contact them immediately about assistance programs:
- Payment arrangements and extensions
- Balance reduction and forgiveness
- Delayed disconnection and waived late fees
- Help identifying grants and social services
TUD aims to provide affordable rates and work with customers facing financial challenges. Reach out for help to avoid disruption of your essential utility services.
Paying Your TUD Bill Just Got Easier
Managing your Tuolumne Utilities District water and sewer account online is fast, easy, and secure. Sign up for paperless billing and autopay to simplify the process even more.
Never miss a payment deadline or risk late fees again. Pay your TUD bill online 24/7 for maximum convenience and reliability!
TUD HOPEFUL TO RESUME NEGOTIATIONS WITH PG&E SOON
Tuolumne Utilities District is pleased to share a significant milestone in its efforts to enhance the water distribution system. The Longeway Loop Water Mainline Project is in its final stages
SONORA, CA: Tuolumne Utilities District (TUD) has released its Annual Water Quality Report (also known as The Consumer Confidence Report), which summarizes water quality monitoring and testing for the 2023
This week is Drinking Water Week, a time to appreciate one of life’s most essential resources – safe, clean drinking water! At Tuolumne Utilities District, we’re committed to delivering reliable,
TUD is governed by a five-member Board of Directors, elected at large. The Board of Directors establishes policies for the operation of the District.
The Board of Directors meet annually to set Strategic Goals, Vision, Plan and Execution for the District.
TUD Board of Director meetings can be viewed LIVE by simply connecting through the internet. Or to find out more about the TUD Board meetings – including Agenda, Minutes or Video any time.