As a UGI customer, you have multiple options to pay your natural gas or electric bill conveniently each month. From the UGI website and mobile app to paying by phone, mail or in-person, UGI offers flexible payment methods to fit your needs.
Read on as I outline the different ways to pay your UGI utility bill and avoid late fees. I’ll provide step-by-step instructions for paying online through the mobile app by phone, automatic bank draft, mail, and in-person.
Pay Your UGI Bill Online
The fastest and easiest way to pay is directly through UGI’s website. You can make secure online payments 24/7.
Follow these steps:
- Go to UGI’s website and click on “Pay Your Bill”
- Log into your online account portal
- Select “Make a Payment”
- Enter your payment amount
- Provide debit/credit card or bank account info
- Review payment details and submit
Online payments are processed immediately and posted to your account within 1-2 business days. You’ll receive a confirmation email with your payment details. Pay online to always pay on time!
Download the UGI Mobile App
UGI offers a free mobile app for iOS and Android to manage your account and pay bills on the go.
Key features of the UGI mobile app include
- One-tap payments
- Account balance checks
- Payment history lookup
- Bill due date reminders
- Notifications for outages
- Easy access to customer support
Get the UGI app to simplify bill pay from your smartphone anytime,
Pay by Phone
To pay your UGI bill over the phone, call 1-800-276-2722. The automated system is available 24/7.
You’ll need to enter:
- Your 10-digit account number
- Payment amount
- Debit/credit card information
At the end, you’ll receive a confirmation number for your records. Paying by phone takes just a few minutes.
Enroll in AutoPay
Take the work out of paying your bill by enrolling in AutoPay. This automatically drafts your UGI payment each month from your bank account on the due date.
To sign up, login to your online account and complete the AutoPay enrollment. Provide your bank account details and confirm the request. Then UGI will withdraw your balance owed each billing cycle.
Pay by Mail
Mail your payment to:
UGI Utilities, Inc.
P.O. Box 15503
Wilmington, DE 19850-5503
Include your 10-digit UGI account number on the check or money order. Allow 5-7 business days for mailed payments to process.
Pay In-Person
You can pay your UGI bill in-person at authorized pay locations across their service area. Bring your current bill or know your account number. A service fee may apply at certain locations.
In-person payments are applied same-day to avoid late fees. Visit the UGI website to find pay locations near you.
Avoid Late Fees
UGI bills are due by the due date printed on your statement, typically within 20 days. A late fee is assessed if payment is not received on time.
Late fees are 1.5% per month of the overdue amount. Pay on time to avoid penalties and potential service disruption.
Get Payment Assistance
If you’re struggling to pay your UGI bill, you may qualify for bill payment assistance programs like:
- Low Income Home Energy Assistance Program (LIHEAP)
- Operation Share Energy Fund
- Hardship grants and loans
- Budget billing to spread costs evenly
Contact UGI at 1-800-276-2722 to learn about available payment help.
Customer Support
If you have any UGI account or billing questions, the customer support team is ready to help:
Phone: 1-800-276-2722
Email: [email protected]
Reach out to them Monday through Friday from 8 AM – 5 PM with any utility billing needs.
Flexible Payment Options with UGI
As you can see, UGI offers multiple ways to pay your gas or electric bill. Pay online, through the mobile app, by phone, mail, auto-draft, and more. Sign up for AutoPay to simplify bill pay each month.
With these convenient payment methods, paying your UGI utility bill is quick and easy! Take advantage of the options to avoid late payments.
How To Read Your UGI Bill
FAQ
Can I pay my UGI bill online?
Does Ugi utilities have an app?
Does UGI take credit cards?
Does UGI have AutoPay?
How do I pay UGI Utilities online?
UGI Utilities How do I pay online using my credit or debit card? Customers who have created an online account are able to make payments using a credit or debit card through the Billing module. After electing to pay your whole bill amount or some portion of the amount due, you are able to choose your desired payment method.
When will my payment be posted to my UGI Utilities account?
Payments will be posted to your UGI Utilities account within two business days following the payment date. To access your current bill information, view billing history or manage your account preferences, like Paperless Billing, AutoPay or Budget Billing, please Log In or Register Your Account.
Does Ugi charge a service fee?
A service fee is charged by the payment partner, not UGI. Call 800-276-2722 to pay your bill through an automated phone system. You will need your UGI account number during the call. To pay with a credit or debit card, select options 3, 1, 3, 2 after selecting your language preference.
How do I Register my Ugi account?
Register your account here. Pay with Your Bank Account – You will need your UGI account number, zip code, and your routing and account number for your checking or savings account. Pay with Your Credit or Debit Card – You will need your UGI account number, card number, expiration date, and security code.