Valley Electric Association (VEA) makes it easy for members to manage accounts and pay bills conveniently online. This comprehensive guide will walk you through everything you need to know about setting up and using VEA’s online payment system to pay your electric bill.
Overview of Valley Electric Association
Valley Electric Association is a member-owned electric cooperative providing power to over 45,000 homes and businesses across Pahrump Amargosa Valley, Beatty Fish Lake Valley, and other rural communities in Nevada.
As a not-for-profit co-op VEA is committed to providing reliable electricity at affordable rates to their member-owners. The co-op is governed by a democratically elected board of directors from the membership.
Benefits of Paying Online
Paying your VEA electric bill online offers many advantages:
- Convenience: Pay anytime, anywhere with an internet connection
- Payment tracking: View balance and payment history in your account
- Paperless billing: Reduce clutter and waste from mailed bills
- Auto-pay: Set up recurring payments from bank account or card
- Mobile access: Manage account and pay from your smartphone
- Reward points: Earn points/cash back on credit cards with online bill pay
How to Register for an Online Account
Follow these simple steps to create your online VEA account:
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Go to vea.smarthub.coop and select “New User”
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Enter your VEA account number and email address
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Create a unique username and password
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Select security questions and accept terms of use
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A verification code will be emailed – enter it to activate your account
Once registered, you’ll have full access to VEA’s online account management system.
Ways to Pay Your VEA Bill Online
After logging into your account on vea.smarthub.coop, you can pay your bill in a few different ways:
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One-time payment: Pay outstanding balance with card, checking/savings account
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Auto-pay: Set up recurring payments from bank account or credit card
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Budget billing: Pay fixed monthly amount determined by VEA
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Prepaid billing: Pay in advance and only use electricity you’ve paid for
VEA gives you flexible options to find a payment method that fits your needs and preferences.
Step-by-Step Payment Instructions
Follow these steps to make a one-time payment in your VEA online account:
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Log into vea.smarthub.coop
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Select “Pay Now” from the top menu bar
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Choose the account to make a payment towards
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Enter payment amount
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Select payment method – card or bank account
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Provide necessary account details
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Review payment summary and submit
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Your account balance will instantly update
Easy as that! Now your VEA electric bill is paid online in just minutes.
Managing Auto-Payments
You can simplify bill payment by enrolling in automatic payments within your VEA account. Here’s how:
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Log into your account and go to “AutoPay Program”
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Click “Enroll Now”
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Select account, date, and payment method
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Provide necessary account information
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Review and submit auto-pay details
Your electric bill will now be paid automatically each month.
Payment Options Overview
VEA offers multiple bill payment options:
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Online: Free through SmartHub account management
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Phone: Call 1-800-736-4682 ($2.50 convenience fee per transaction)
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Mail: Send check or money order to VEA office
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In person: Pay by cash, check or card at a VEA office
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Kiosk: Pay by cash or card at a VEA self-service kiosk
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Prepaid: Purchase electricity in advance without a monthly bill
Getting Account Support
If you need help with your online account or making payments, VEA has friendly customer service options:
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Call 775-727-5312 Monday-Friday 7am-6pm
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Email [email protected] for billing questions
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Start a live chat at vea.smarthub.coop
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Visit any VEA office location in person
So don’t hesitate to reach out! VEA is here to help their member-owners manage accounts and pay bills with ease.
