Simplifying Your Life with Victoria Electric Coop Bill Pay

Paying bills can be a hassle. Between due dates, late fees, and keeping track of accounts, it often feels like you need a spreadsheet just to stay on top of it all. But what if there was an easier way? With Victoria Electric Coop’s online bill pay, you can simplify bill payment and take control of your finances.

As your local energy provider, Victoria Electric Cooperative (VEC) is committed to service and community. They make paying your electric bill fast, easy and secure through their online customer portal and mobile app. Let’s take a look at how VEC bill pay can save you time and headaches.

The Benefits of Victoria Electric Coop Bill Pay

Signing up for VEC bill pay provides a number of advantages

Convenience

• Pay anytime, anywhere with Internet access – no more waiting until office hours or finding a stamp The VEC customer portal is optimized for desktop and mobile so you can pay on the go

• Schedule recurring payments so your bill gets paid automatically each month. Set it and forget it!

• View payment history and billing statements online going back 24 months. No need to dig through paperwork.

Control

• Create payment reminders and choose how you want to be notified – text, email or push notification through the mobile app.

• Make one-time payments, schedule future payments or set up autopay. The choice is yours!

• Pay multiple VEC accounts from one login if you have more than one meter.

Security

• VEC’s online payment system is secure and protects your financial information.

• Payments can be made directly from your bank account or with a major credit/debit card.

• Avoid the risks associated with mailing checks or paying in person with cash.

Savings

• Avoid late fees by paying on time every time. Late payments incur a 5% penalty on your VEC bill.

• Go paperless with e-bills to save trees and clutter! E-bills are free and easy to access in your online account.

• Set up automatic payments and you’ll never miss the monthly due date again. This helps avoid costly late payment fees.

How to Sign Up for VEC Bill Pay

Ready to simplify bill payment? Signing up for Victoria Electric Coop’s online bill pay only takes a few minutes.

On the VEC Website:

1. Go to www.victoriaelectric.coop and click “Pay Bill” at the top of the page.

2. Click “Register” under the login fields.

3. Enter your VEC account number, last name or business name on the account, and an email address.

4. Create a username and password.

5. Agree to the terms and conditions and click “Register Account”.

That’s it! Your account is now enabled for online bill payment.

On the VEC Mobile App:

You can also sign up for online bill pay directly in VEC’s mobile app for iOS or Android.

1. Download the app and open it.

2. Tap “Register” at the bottom of the screen.

3. Enter your VEC account number, last name or business name on the account, and an email address.

4. Create a username and password.

5. Accept the terms and tap “Register”.

After registering on the app, you can immediately log in and start managing payments.

For Businesses:

To enable multiple employees to access and pay VEC bills, contact VEC to have them set up sub-accounts under the business’ main account. Users can be assigned viewing, editing or payment permissions as needed.

Paying Your VEC Bill Online

Once signed up for online bill pay, here are tips for making payments:

• Log in via the VEC website or mobile app.

• The dashboard shows your account balance and due date front and center.

• Select “Make Payment” and choose a payment method. You can pay by bank account, credit/debit card or stored payment method.

• Enter the payment amount – your full balance or a custom partial payment.

• Pick the delivery date for immediate payment or schedule future payments.

• Review payment details and submit. You’ll get a confirmation email and the payment posts instantly.

• Partial payments are applied to your oldest charges first. Pay the remainder prior to the due date to avoid late fees.

• View payment history anytime by selecting “Billing & Payments” then “Payments” in the menu.

Other Online Account Management Tools

In addition to bill payment, VEC’s customer portal and mobile app provide other useful account management functions:

• Update your billing and contact information.

• Enroll in paperless billing.

• Sign up for usage and outage notifications.

• Monitor your daily electric usage.

• Report outages and view outage status.

• Access VEC bylaws, tariffs and member information.

• Find VEC contact information, office