Water District 2 provides drinking water and sewer services to residents across parts of St. Charles County, Missouri. As a customer, you are responsible for paying your water and sewer bills regularly to avoid disruption of service. This comprehensive guide will walk you through setting up online bill pay with Water District 2 to easily view and pay your bills.
Water District 2 is a public water supply district created in 1956 to deliver water and sewer utilities in both unincorporated and incorporated areas of St. Charles County. They serve over 16,000 customers across a 60 square mile service area.
After using Water District 2 services each month, you will receive a utility bill outlining your water usage charges, sewer service fees, account fees, and any other applicable charges It is important to pay your bill on time to avoid penalties.
A customer portal at Water District 2 lets you easily access your account online and see and pay your bills.
Benefits of Paying Your Bill Online
Paying your Water District 2 bills online provides many advantages:
- Secure storage of payment information
- 24/7 access from your computer or mobile device
- Quick payment processing
- View bill details and payment history
- Set up autopay for recurring payments
- Reduce paper waste with paperless billing
How to Pay Your Bill Through the Customer Portal
Follow these steps to easily pay your water/sewer bill online with Water District 2:
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Go to www.waterdistrict2.com and click on Pay Your Bill.
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Click on Pay Bill in the customer portal and login or register for an online account.
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Select your account and enter your payment amount.
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Choose a payment method such as credit card, debit card or e-check.
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Review the details and submit payment.
You will receive a confirmation email after your payment is processed. Log in anytime to view your account balance and payment history.
Understanding Your Water Bill Charges
Water utility bills can be confusing with various rates and fees. Here are tips for understanding your Water District 2 bill:
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Compare water usage to prior months to catch unusual spikes.
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Review the fee breakdowns for water service, sewer service, account fees, etc.
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Check that your account information including service address is correct.
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Ensure you receive any eligible low-income or senior discounts.
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Watch for double charges if you made any payments since the last bill.
Contact Water District 2 customer support with any questions on charges or balances due on your statement. They can explain the rates and ensure proper billing.
Payment Assistance Options
If you are unable to pay your Water District 2 bill, communicate with them right away to ask about possible assistance:
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Request a payment extension if you need more time to pay in full.
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Inquire about budget billing to spread payments evenly over the year.
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Set up a payment plan allowing installments over several months.
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Apply for bill discounts if eligible based on low income.
Letting a balance go unpaid can lead to service disconnection. Avoid penalties and disruption by proactively contacting Water District 2 when you anticipate difficulties paying a bill.
Payment Support Resources
For customers facing financial hardship, Water District 2 provides information on programs offering help including:
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Low Income Household Water Assistance Program – Federal aid for water bills.
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Lifeline Assistance Program – Discounts for qualified seniors and disabled customers.
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Salvation Army – May assist with past due water bills.
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St. Vincent de Paul – Can help pay utility bills for those meeting guidelines.
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Sts. Joachim & Ann Care Service – Provides basic emergency assistance.
Review eligibility requirements for these utility financial assistance programs if struggling to cover your water services.
Key Takeaways for Paying Your Bill
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Register for online access to conveniently pay 24/7.
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Understand the charges on your monthly statement.
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Ask questions if you are unable to pay the full amount due.
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Explore available financial assistance programs.
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Set up autopay or budget billing for easier bill management.
Paying Water District 2 bills on time prevents service disruptions and penalties. Notify them immediately if you foresee difficulties paying your bill so they can offer solutions and ensure continued access to water and sewer services.
Register Your Account / Pay Bill
We’ve made it easy for you to pay your bill using our online payment system.
Use our online form to sign up for new service.
We have prepared a report to provide information to you, the customer, on the quality of our drinking water.
Use our online form to report non-emergency problems.
News and Featured section
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BOIL LIFT
PWSD #2 AND/OR EAST CENTRAL MISSOURI WATER & SEWER HAS LIFTED THE BOIL ADVISORY. PLEASE GO TO WWW.WATERDISTRICT2.COM FOR FURTHER UPDATES. AREAS AFFECTED: 38 BRENNER PASS Dr 42 BRENNER PASS Dr 43 BRENNER WOODS Dr 37 W LUCERN CIRCLE Dr 71 W LUCERN CIRCLE Dr 72 W LUCERN CIRCLE Dr 73 W LUCERN CIRCLE Dr
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BOIL LIFT
PWSD #2 AND/OR EAST CENTRAL MISSOURI WATER & SEWER HAS LIFTED THE BOIL ADVISORY. PLEASE GO TO WWW.WATERDISTRICT2.COM FOR FURTHER UPDATES. AREAS AFFECTED: 649 BLUE HERON Dr 652 BLUE HERON Dr 653 BLUE HERON Dr 654 BLUE HERON Dr 657 BLUE HERON Dr 664 BLUE HERON Dr 665 BLUE HERON Dr 666 BLUE HERON Dr 650 EAST St 483 HUMMINGBIRD VIEW Dr 484 HUMMINGBIRD VIEW Dr 655 HUMMINGBIRD VIEW Dr 656 HUMMINGBIRD VIEW Dr 636 WEST St 638 WEST St 641 WEST St 642 WEST St 643 WEST St 644 WEST St 645 WEST St 646 WEST St 647 WEST St 648 WEST St 658 WILD HERON Dr 659 WILD HERON Dr 660 WILD HERON Dr 661 WILD HERON Dr…
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BOIL ADVISORY
PWSD #2 AND/OR EAST CENTRAL MISSOURI WATER & SEWER HAS HAD A LOSS OF PRESSURE IN THE FOLLOWING GENERAL AREAS AND THEREFORE HAS ISSUED A BOIL ADVISORY FOR THE NEXT 24-48 HOURS. PLEASE GO TO WWW.WATERDISTRICT2.COM FOR FURTHER UPDATES. AREAS AFFECTED: 38 BRENNER PASS Dr 42 BRENNER PASS Dr 43 BRENNER WOODS Dr 37 W LUCERN CIRCLE Dr 71 W LUCERN CIRCLE Dr 72 W LUCERN CIRCLE Dr 73 W LUCERN CIRCLE Dr
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BOIL ADVISORY
PWSD #2 AND/OR EAST CENTRAL MISSOURI WATER & SEWER HAS HAD A LOSS OF PRESSURE IN THE FOLLOWING GENERAL AREAS AND THEREFORE HAS ISSUED A BOIL ADVISORY FOR THE NEXT 24-48 HOURS. PLEASE GO TO WWW.WATERDISTRICT2.COM FOR FURTHER UPDATES. AREAS AFFECTED: 649 BLUE HERON Dr 652 BLUE HERON Dr 653 BLUE HERON Dr 654 BLUE HERON Dr 657 BLUE HERON Dr 664 BLUE HERON Dr 665 BLUE HERON Dr 666 BLUE HERON Dr 650 EAST St 483 HUMMINGBIRD VIEW Dr 484 HUMMINGBIRD VIEW Dr 655 HUMMINGBIRD VIEW Dr 656 HUMMINGBIRD VIEW Dr 636 WEST St 638 WEST St 641 WEST St 642 WEST St 643 WEST St 644 WEST St 645 WEST St 646 WEST St 647…
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BOIL LIFT
PWSD #2 AND/OR EAST CENTRAL MISSOURI WATER & SEWER HAS LIFTED THE BOIL ADVISORY. PLEASE GO TO WWW.WATERDISTRICT2.COM FOR FURTHER UPDATES. AREAS AFFECTED: 302 DORA PL 303 DORA PL 304 DORA PL 305 DORA PL 306 DORA PL 307 DORA PL 309 DORA PL 302 ERNST PL 303 ERNST PL 304 ERNST PL 305 ERNST PL 306 ERNST PL 307 ERNST PL 309 ERNST PL 301 FORT DR 306 FORT DR 307 FORT DR 307 FORT DR 309 FORT DR 1000 JESSUP DR 7 PLACKEMEIER DR 9 PLACKEMEIER DR 11 PLACKEMEIER DR 12 PLACKEMEIER DR 13 PLACKEMEIER DR 14 PLACKEMEIER DR 15 PLACKEMEIER DR 16 PLACKEMEIER DR 17 PLACKEMEIER DR 18 PLACKEMEIER DR 19 PLACKEMEIER DR…
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Public Water Source
We understand that there have been concerns raised regarding the location of our water treatment plant in the vicinity of the former Weldon Springs Ordnance/Chemical Plant. -
Account Notices
In order to receive account notices, please make sure your phone number is updated with us.
