Simplifying Bill Payment with West Central Electric

It can be a pain to pay your electric bill because you have to write checks, mail them, and keep stamps on hand. Who has time for all that these days? Luckily, West Central Electric gives you a few easy ways to pay that fit your busy schedule. We’ll talk about the different quick, easy, and safe ways you can pay your West Central Electric bill in this article.

Online Bill Pay

SmartHub is the best way to pay your West Central Electric bill online. This free website lets you look over your account information, keep an eye on your usage, and pay your bill at any time.

To get started, simply visit [westcentralelectric.coop] and click on the SmartHub login button If you’re new to SmartHub, you’ll need to create an account using your West Central Electric account number

Once you’re logged in, you can view your current bill as well as billing and payment history. Make a one-time payment or set up recurring payments – whatever suits your needs. SmartHub also allows you to go paperless by opting into electronic billing.

You can pay your West Central Electric bill through SmartHub using a credit card debit card or electronic check. Payments post instantly, so you don’t have to worry about late fees as long as you pay by the due date.

You can also get the SmartHub app for your iOS or Android device to make things even easier. You can check your usage, pay bills, report outages, and more while you’re on the go with your electric account.

Pay Now

If you want the simplicity of paying online without creating a SmartHub account, West Central Electric offers a guest payment option called Pay Now.

Just go to [westcentralelectric.coop], click on the Pay Now button, and enter your West Central Electric account number and name on file. Make your payment via credit/debit card or electronic check without registration required.

While Pay Now only allows bill pay (no account management), it’s great for quick, one-time payments.

By Phone

Pick up the phone and pay your West Central Electric bill using your Visa, Mastercard, Discover card or checking account. It’s fast, easy, and secure.

Just call 1-855-874-5349 and follow the prompts. You’ll need to enter your 10-digit West Central Electric account number and last name or business name on file.

Phone payments post to your account immediately. Be sure to call by the due date listed on your bill to avoid late fees.

By Mail

If you prefer paying bills the old-fashioned way, simply mail a check or money order in the return envelope provided with your monthly statement. No postage is needed.

Just make sure it reaches us by the due date on your bill to avoid late charges. Allow 3-5 business days for mailed payments to process.

Send your mailed payments to:

West Central Electric
PO Box 452
Higginsville, MO 64037

In Person

You can also pay your West Central Electric bill in person at our office located at:

7867 S Highway 13
Higginsville, MO 64037

Our office is open Monday through Friday from 8:00am to 4:30pm. We accept cash, check, money order, and credit/debit cards.

For after hours payments, a 24/7 drop box is provided outside our office. Payments are collected each weekday morning. Please do not deposit cash in the drop box.

Budget Billing

If you want to take the guesswork out of budgeting for your electric bill, consider West Central Electric’s Budget Billing plan.

This program averages your usage over the past 12 months and divides it into even monthly payments. This way your bill remains consistent throughout the year, avoiding big swings in winter and summer.

To enroll in Budget Billing, your West Central Electric account must be in good standing. Sign up by calling our office at 1-816-565-4942.

Financial Assistance

If you’re struggling to keep up with electric payments, West Central Electric offers several forms of financial assistance:

• Payment arrangements – Set up a payment plan to pay your balance over time if you’re experiencing temporary financial hardship.

• LIHEAP – Low Income Home Energy Assistance Program provides federal grants to help lower income households pay energy bills.

• Project Share – Donate to Project Share through your electric bill to provide emergency utility assistance to the elderly, disabled, and families with children.

Contact our billing department to learn more about these programs and see if you qualify for assistance.

Avoid Late Fees

To avoid late fees on your West Central Electric bill, make sure payment is received by the due date listed on your statement. Late fees are 5% of the past due amount.

If you’re enrolled in auto-pay or budget billing and have a consistent on-time payment history, you may qualify to have late fees waived if you happen to miss a payment. Just contact our billing department.

Disconnection of service for non-payment may occur if an account remains unpaid for 30 days past the due date. Reconnection fees apply if your service is disconnected. Avoid these extra charges by keeping your electric account in good standing.

Moving? Update Your Account

If you’re moving within West Central Electric’s service area, you’ll need to update your account information to avoid billing issues. Contact our office as soon as possible with your new service address.

Provide at least 7 days advance notice to ensure proper handling of your final bill at your old address and seamless opening of your new account. If you currently have auto-pay, this will transfer to your new account.

Whether you prefer the convenience of online bill pay or mailing in a check, West Central Electric offers options to suit your payment needs. Choose the method that works best for you and your household budget. Reach out to our billing department if you have any other questions about paying your electric bill.