Paying utility bills can feel like a hassle – writing checks mailing envelopes and tracking due dates. Fortunately, the West Memphis Utility System has made paying your bill easier than ever with their online bill pay system. As a West Memphis resident, you can now pay your electric, water, and sewer bills conveniently through their user-friendly website.
I’ve been using the West Memphis utility bill pay portal for a few months now and wanted to share my experience for those considering signing up. In this article, I’ll cover everything you need to know, from signing up to making payments and more. Keep reading to learn why online bill pay with West Memphis Utilities is the easiest way to stay on top of your monthly utility expenses.
What Services Can I Pay Online?
The West Memphis Utility System provides electric, water, and sewer services to the residents of West Memphis, Arkansas Their online bill payment system allows you to view and pay bills for all three of these services in one convenient place
- Electric bill
- Water bill
- Sewer bill
So whether you just moved to West Memphis or have been living here for decades you can take care of all your essential utility expenses through the online portal.
Signing Up is Quick and Easy
Registering for online bill pay only takes a few minutes. You’ll need two main pieces of information – your account number and the street number where service is provided.
To find these details, simply reference your latest printed utility bill. The account number will be listed at the top. And your street number will be under “Service Address”.
Then just go to the West Memphis Utility Bill Pay website and click “Register” in the top right corner. You’ll be asked to enter:
- Account number
- Street number
- Email address
- Password
After submitting this info, your account will be verified and you’re all set! The whole process takes 5 minutes or less.
I recommend signing up even if you don’t have a bill due yet. That way your account will already be activated for future billing cycles.
Payment Options Offer Flexibility
Once registered, you have multiple ways to pay your West Memphis utility bill through the online portal or mobile app:
-
Auto-pay – For maximum convenience, you can enroll in auto-pay to have your bill paid automatically each month on the due date. No more worrying about late fees!
-
One-time payment – If you prefer to manually approve each payment, you can log in and submit a one-time payment anytime before the due date.
-
Recurring payment – You can also schedule recurring payments on the date of your choosing. This allows you to pick a consistent date that aligns with your pay schedule.
-
Mobile app – In addition to the website, you can download the West Memphis utility app for iOS or Android to pay on the go.
The flexibility makes it easy to find a payment method that works for your lifestyle. I personally love the auto-pay feature so I never have to think about paying each bill.
Payment Methods Include Credit Card, Bank Account, and More
When submitting payments through the West Memphis utility payment site, you have several options to choose from:
- Credit or debit card – Visa, MasterCard, American Express, Discover
- Checking account – You’ll need your account and routing numbers
- Savings account – Input your account and routing numbers
- Cash – Pay in-person at West Memphis City Hall
So whether you prefer the convenience of credit/debit cards or linking directly to your bank account, they’ve got you covered.
I usually use my credit card to earn rewards points. But if you’re worried about credit card fees, linking your checking account pulls the money right from your bank.
Check Payment History and View Past Bills
Logging into your West Memphis utility account gives you access to a wealth of billing information beyond just paying your current amount due. Within the portal, you can:
- View past bills going back 12 months
- Check your payment history and confirm paid dates
- See billing totals by year or month
- Monitor your water usage and electric meter readings
- Receive notifications for new bills available
This level of visibility makes it easy to monitor your utility usage over time. For example, during hot summer months I can see my electricity usage spike from running the A/C. And I’ll know right away if something seems abnormal or higher than expected.
Having all this billing data available 24/7 provides peace of mind and convenience.
Customer Support is Available by Phone or Email
While the West Memphis utility payment website is user-friendly, you may occasionally have questions come up. If you need assistance, there are a couple ways to get in touch with their customer support team:
- Call – You can call their office at (870) 735-3355 Monday through Friday during business hours
- Email – Reach out by email at [email protected] and they’ll respond within 1 business day
I emailed them once to confirm when a payment would process and they got back to me right away. It’s reassuring to know they have knowledgeable staff available to help out.
Convenient Account Management on the Go
In today’s world, we want to manage finances from anywhere at any time. The West Memphis utility mobile app lets you pay bills and view account details no matter where you are:
- Pay bills immediately or schedule future payments
- View balance and see previous statements
- Monitor your usage and charges
- Receive bill notifications on your phone
- Enjoy all the same features as the website!
I love having the app because I can log in and pay a bill while waiting in line at the store or check my balance before calling their office. It makes managing utilities less of a chore.
Is Online Bill Pay Right for You?
After using the West Memphis utility online payment system for the past few months, I can confidently say it provides an easier, more convenient billing experience. The benefits include:
- Pay anytime, anywhere online or via the mobile app
- Avoid late fees with automatic payments
- Keep track of your utility usage and charges
- Access billing history for the past year
- Multiple payment methods like credit card, bank account, and auto-pay
- Friendly customer service by phone or email
For busy individuals and families in West Memphis, the online bill pay portal saves time and gives you control over managing monthly utilities. I highly recommend all local residents sign up and eliminate the hassle of paying bills the old-fashioned way. It’s yet another perk of living in West Memphis!
Bill Pay Overview Tutorial
How do I pay my West Memphis utilities bill?
You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account. How can I contact West Memphis Utilities (AR) about my bill? You can contact them directly by phone at 870-735-3355.
Who is West Memphis utilities (AR)?
West Memphis Utilities is a utility provider in West Memphis, Arkansas, offering water, wastewater, and gas services to residential, commercial, and industrial customers. Common questions, curated and answered by doxo, about paying West Memphis Utilities (AR) bills. How can I pay my West Memphis Utilities (AR) bill?
How do I pay my bill in Memphis?
Please call the office at (870) 735-3355 or come to the office at 604 East Cooper, West Memphis, AR to provide payment. Note: If you have recently established an account, it can take up to 3 business days for your account to be recognized on the bill pay site.
Why should you choose West Memphis utilities?
We pride ourselves on providing high-quality services at reasonable rates, and West Memphis Utilities is a recognized leader and award-winner in our industries, including being named one of the most reliable public power providers in the nation by the American Public Power Association.