What is Claim Amount in Insurance? A Complete Guide

The claim amount is one of the most important aspects of an insurance policy. But what exactly does it mean? This comprehensive guide will explain everything you need to know about insurance claim amounts.

What is a Claim Amount?

The claim amount refers to the money paid out by an insurance company to the policyholder or beneficiary when a valid claim is made. It is the amount that becomes payable under the terms and conditions of the insurance policy when the insured event occurs.

For example:

  • In life insurance, the claim amount is the death benefit paid to the nominee when the policyholder passes away.

  • In health insurance, the claim amount is the reimbursement for medical expenses incurred during hospitalization.

  • In motor insurance, the claim amount is the compensation for repair or replacement of the damaged vehicle.

So in simple terms, the claim amount is the actual financial protection received by making an insurance claim. It is the fulfillment of the insurance contract.

How is the Claim Amount Determined?

The claim amount is determined based on the specific terms and conditions laid out in the insurance policy document. Key factors that decide the claim amount include:

  • Type of insurance plan: The claim amount will vary depending on whether it is a term plan, endowment plan, health insurance, motor insurance etc. Each has specific policy features related to the claim amount.

  • Sum assured: This guaranteed amount specified in the policy is often the basic claim amount in life insurance.

  • Add-ons and riders: Additional covers like critical illness rider, accident benefit rider etc. enhance the claim amount.

  • Policy tenure: Longer duration policies have higher claim amounts due to accrued bonuses and savings.

  • Premiums paid: Total premiums paid over the policy tenure impact bonuses and maturity benefits.

  • Insured value: For policies like motor insurance, the claim amount depends on the insured declared value (IDV) of the vehicle.

  • Policy exclusions: Specific conditions like pre-existing diseases may be excluded from claim eligibility.

So the insurance company takes into account all these policy specific factors to arrive at the claim amount when a request is received.

When is the Claim Amount Paid?

The claim amount is paid out when the policyholder submits a valid claim in accordance with the policy terms. The insured event should have occurred for the claim to be admissible.

Here are some examples of when insurance claims and claim amounts are paid:

  • Death claim in life insurance: Paid when the insured person passes away.

  • Maturity claim in endowment policies: Paid when the policy completes its tenure.

  • Hospitalization claim in health insurance: Paid when hospitalization expenses are incurred.

  • Accident claim in motor insurance: Paid when accidental damage occurs to the insured vehicle.

The policyholder has to complete all claim procedures like submission of documents before the claim is approved and the amount is disbursed by the insurance company.

What Documents are Required for Claim Settlement?

The main documents required for insurance claims processing include:

  • Claim form: Duly filled form with details of the insured, policy, event and claim request.

  • Policy document: Provides all policy details like tenure, premium, sum assured etc.

  • Identity proof: Aadhaar, PAN Card, Passport etc. are required.

  • Incident proof: Includes medical reports for health insurance claims and police report for accident claims.

  • Death certificate: Needed for processing of death claims by nominees.

  • Bank details: To transfer the claim amount to the claimant’s account.

Additional documents may be required based on the claim type and insurance company’s requirements. Prompt submission leads to faster claim settlement.

Factors that Affect Claim Settlement

There are a few key factors that impact the processing and settlement of insurance claims:

  • Timely notification: Intimating the insurer immediately after the event allows proper verification.

  • Accuracy of information: Any misrepresentation of facts during the claims process can lead to rejection.

  • Premium payment: Lapsed policies where premiums are not paid impact claim eligibility.

  • Exclusions: Specific uninsured events or conditions outlined in the policy.

  • Waiting periods: Initial period of policy purchase during which claims are not admissible.

  • Pre-existing conditions: Some health policies may have waiting periods for pre-existing diseases.

Meeting policy guidelines and submitting all requisite documents in a timely manner helps get the claim amount disbursed faster and smoothly.

How to Maximize your Claim Amount?

Here are some tips to ensure you get the maximum eligible claim amount when you make an insurance claim:

  • Compare claim settlement ratios before buying a policy. Choose insurers with higher ratios.

  • Opt for higher sum assured so that the basic claim amount is more.

  • Add riders and enhanced covers to increase the overall claim eligibility.

  • Ensure proper nomination is done so that transmission of claim amount to beneficiaries is smooth.

  • Keep paying premiums regularly so that policy remains active to receive claims.

  • Make timely claim intimation and follow up diligently with insurer for claim settlement.

  • Disclose all facts and submit all documents accurately for claim processing.

  • Avoid making small claims frequently as it leads to premium increase on renewal.


The claim amount is the financial compensation you or your nominees receive against the premiums paid, when uncertain events like death, disease or accidents occur. Being aware of the claim process, required documents and factors affecting claims prevents difficulties in receiving this crucial payment. Choosing the right insurance plan and enhancing your coverage ensures you get the maximum claim amount when you need it the most.

What is a claim?


What does claim amount mean?

Definition: Claim amount can be defined as the sum payable at the maturity of an insurance policy or upon death of the person insured to the beneficiary or the nominee or the legal heir of the insured.

What does claim payment mean?

Definition of ‘pay a claim’ If an insurer pays a claim, it pays money to a policyholder because a loss or risk occurs against which they were insured.

What is total claimed amount?

Total Claim Amount means the total of all Customer charges for equipment, labor, consumables, administrative costs, processing costs and other costs outlined, defined, and/or authorized by Customer’s jurisdictional law, code, resolution or ordinance, as set forth on Customer reimbursement cost schedule.

How do you calculate claim amount?

The actual amount of claim is determined by the formula: Claim = Loss Suffered x Insured Value/Total Cost. The object of such an Average Clause is to limit the liability of the Insurance Company. Both the insurer and the insured then bear the loss in proportion to the covered and uncovered sum.

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