What is the 1 800 number for Allstate Insurance?

Allstate Insurance is one of the largest insurance providers in the United States. They offer auto, home, renters, motorcycle, and other insurance policies to millions of customers across the country. If you need to contact Allstate for any reason, there are a few main 1 800 numbers you can call:

Allstate Customer Service

The main Allstate customer service number is 1-800-255-7828. This number will connect you with an Allstate agent who can:

  • Answer general questions about your policy
  • Make changes to your existing policy
  • Get quotes for new policies
  • Report claims
  • Get help with billing and payments

Allstate customer service agents are available Monday – Friday from 8 AM to 8 PM local time.

When you call, be prepared with your full name, policy number, phone number, and address. Having this information handy will help the agent quickly pull up your account details.

Allstate Roadside Assistance

If you have an Allstate auto insurance policy, you likely have access to their roadside assistance program. This provides help if you break down or get a flat tire while driving.

To request roadside assistance, call 1-800-424-4124. Some things this hotline can do:

  • Send a tow truck to transport your vehicle
  • Provide a battery jump start if your car won’t start
  • Deliver emergency fuel if you’ve run out of gas
  • Change flat tires
  • Unlock your car if you’ve locked your keys inside

Roadside assistance is available 24/7. When you call, be ready to provide your policy number, phone number, exact vehicle location, and description of the problem.

Allstate Claims Department

If you need to open a claim after an accident, theft, or other kind of damage, you can call Allstate’s claims number at 1-800-547-8676. This hotline is open 24 hours a day, 365 days a year.

When calling about a claim, be prepared to give:

  • Your full name and policy number
  • The date, time, and location of loss
  • Details about what happened
  • Contact information for anyone else involved

An Allstate claims agent will walk you through the full process. This includes scheduling any required inspections, getting repair estimates, and settling the claim.

Allstate Change of Address

Are you moving to a new home? The number to call to update your address with Allstate is 1-800-487-3123. Letting Allstate know your new address ensures your policies and billing information are updated.

When calling, have these details ready:

  • Full name
  • Current policy number
  • Previous address
  • New address

Changing your address is quick and easy to do over the phone. The change will apply to all your active Allstate policies.

Allstate Change Payment Method

You can change your monthly premium payment method by calling 1-800-521-3535. Allstate offers various ways to pay, including:

  • Automatic bank account withdrawal
  • Automatic credit card payments
  • Online bill pay
  • Paying by check

When you call, have your new payment information handy, like updated debit/credit card details or bank account number. The agent can walk through switching your monthly payments to the new method.

Allstate Cancel Policy

Need to cancel your policy? Reach out to an Allstate agent directly at 1-800-542-9244. Reasons for canceling might include:

  • You’ve switched insurance providers
  • You no longer own the insured vehicle or property
  • You need to reduce expenses

Let the agent know you want to cancel and the policy number. They will confirm your request and provide details on any cancellation fees or prorated premium refunds you might be eligible for.

Allstate Forgot Policy Number

Don’t worry if you don’t have your Allstate policy number handy. You can still verify your identity and get help by calling 1-800-547-8676.

Be ready to provide:

  • Your full name
  • Address
  • Phone number
  • Email on file

With a few identifying details, the agent can look up your account information in their system. Just let them know you forgot your policy number.

Allstate Ratings and Reviews

Want to check Allstate’s ratings or leave a review of their customer service? Call their feedback line at 1-800-545-0554.

You can leave a review of your claim, insurance purchase, or service experience. Allstate records all feedback to improve customer satisfaction.

Allstate Hours of Operation

Allstate customer service agents are available by phone Monday through Friday from 8 AM to 8 PM local time. The main numbers to call are:

  • General inquiries: 1-800-255-7828
  • Roadside assistance: 1-800-424-4124
  • Claims: 1-800-547-8676

Roadside assistance operates 24/7. But for all other inquiries, you’ll need to call during regular Allstate business hours.

The fastest way to get help is calling early morning or late evening. Midday is their peak call time and you may experience longer wait times.

You can also manage your policy or start a claim on the Allstate website anytime. Their online self-service options are always accessible when their call centers are closed.

Contacting Allstate on Weekends

Allstate’s regular customer service lines are closed on Saturdays and Sundays. But there are still a couple ways to get help:

  • Roadside assistance is available 24/7, including weekends. Call 1-800-424-4124 if you need a tow or help with a flat tire.

  • Use the Allstate mobile app to make payments, pull ID cards, file quick claims, and manage your policy.

  • Call 1-800-547-8676 and select the claims prompt, even on weekends. This routes you to an

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Does Allstate pay claims well?

Allstate is good at paying claims compared to the average insurance company, according to J.D. Power’s latest claims satisfaction survey. Allstate scored 889 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.

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