Convenient Ways to Pay Your Evergy Bill

As an Evergy customer, you have several options to easily and securely pay your electric bill. Whether you prefer online, by phone, by mail or in person, Evergy offers flexible payment solutions to fit your needs. This guide will cover the various methods available to pay your Evergy electric bill so you can choose what works best for you.

Overview of Evergy Bill Payment Options

Evergy makes managing your electric account hassle-free by providing multiple ways to pay each month. You can:

• Pay online through your Evergy account
• Use the Evergy mobile app
• Pay by phone
• Mail in a check or money order
• Set up auto-pay to deduct automatically
• Pay in person at an authorized payment location
• Make a one-time payment or schedule future payments

Most payment methods allow you to review your electric usage, see previous bills and check your current balance due before paying. Read on for more details about each payment option available.

Pay Online

The fastest, most convenient way to pay is through your online Evergy account. You can pay any time of day or night in just minutes.

How to Pay Online

1. Go to Evergy.com and log into your account

2. Select “Make a Payment”

3. Choose a payment amount

4. Enter payment details

5. Submit payment

Benefits of Paying Online

• Available 24/7
• Make one-time or recurring payments
• Schedule future payments
• Easy account management
• Paperless billing available
• Secure encryption protects your data

Paying online gives you more control and flexibility over your electric bill.

Evergy Mobile App

In addition to the website, you can download the Evergy mobile app for iPhone or Android to easily pay bills on the go. All of your account information syncs across platforms so you can manage payments anytime, anywhere.

Key features of the mobile app:

• Pay your bill with just a few taps
• Securely store payment information for fast checkout
• View usage and billing history
• Receive notifications and account alerts
• Report outages or check outage status
• And more!

Pay by Phone

If you prefer to speak to someone directly, you can pay your Evergy bill over the phone using the automated system or by talking to a customer service representative.

Pay by Phone Steps

1. Call 1-800-383-1183

2. Select “Make Payment” option

3. Enter Evergy account number

4. Follow prompts to make payment

This automated phone system is available 24 hours a day, 7 days a week for your convenience.

Pay by Mail

To pay your bill by mail, simply send a check or money order payable to Evergy along with your payment stub to:

Evergy
P.O. Box 219330
Kansas City, MO 64121-9330

Be sure to mail your payment 7-10 days before the due date listed to ensure it’s received on time. Allow 2-3 business days for mailed payments to process.

Pay by Mail Tips

• Write your Evergy account number on the check
• Use the payment stub from your bill
• Make checks payable to “Evergy”
• Send mail payments to the official P.O. box address
• Mail 7-10 days before your due date

Pay in Person

You can also pay your Evergy bill at an authorized payment location. Bring your bill or know your Evergy account number.

Find authorized pay stations:

• Online at Evergy.com/locations
• On your monthly bill
• By contacting customer service

Payment locations include banks, grocery stores, check cashing stores, and more. Payments made in person generally process the same or next business day.

Enroll in AutoPay

For hands-free bill payment, enroll in auto-pay through your online Evergy account. Choose the date each month for payments to automatically deduct from your bank account or credit card.

AutoPay Benefits

• Payments are always on time
• Avoid late fees
• Saves time and hassle
• Manage bills in one place
• Provides peace of mind

You’re still in full control. Log into your account anytime to view charges before they deduct or make changes if needed.

Payment Arrangement Program

If you need help paying your balance due, Evergy offers flexible payment arrangement plans:

• Interest-free monthly installments
• Customize payment dates and amounts
• Flexible options for any situation
• Easy online enrollment

Contact Evergy to discuss a payment plan that fits your financial needs and budget.

Financial Assistance Programs

In addition to payment plans, Evergy provides bill assistance programs for qualifying customers:

• LIHEAP energy assistance
• Project DESERVE
• DollarHelp
• And more

Visit Evergy.com/assistance to learn about bill help programs you may be eligible for.

Contact Customer Service

Hopefully this overview provides everything you need to know to easily pay your Evergy electric bill. But if you ever have any payment questions or issues, customer service is available 24/7:

• Call: 1-800-383-1183
• Email: [email protected]
• Chat online: Evergy.com

Choose the most convenient payment option for you and take control of your Evergy electric bill!