When your Just Energy bill arrives, you want to be able to pay it quickly and easily. With Just Energy, customers have several convenient payment options to choose from. Whether you prefer paying online, over the phone, by mail, or in person, Just Energy has a solution.
Online Payment Options
Paying online is one of the most popular choices for Just Energy customers It’s fast, secure, and you can do it anytime day or night Here are some of the online payment options
-
Mobile app – Download the Just Energy app for your iOS or Android device. You can securely view your bill details and pay directly through the app with just a few taps.
-
Online account – Log into your Just Energy online account. If you want to pay your bill online, look for the “Pay Now” button under “My Bill.”
-
Bank bill pay: Use your bank’s online bill pay service to add Just Energy as a payee. Payments are sent electronically.
-
Credit card – On your online account, you can enter your Visa, Mastercard, American Express or Discover card info to make a payment.
Pay by Phone
If you would rather talk to someone when making your payment, Just Energy gives you two ways to do it over the phone:
-
Automated system – Call 1-866-268-1975 and use the automated IVR system to make a payment anytime using your credit card
-
Customer service – Reach a live customer service agent at 1-866-587-8674 Monday to Friday 8am – 8pm. They’ll take your credit card payment over the phone.
Mail Your Payment
If you like to pay bills the old fashioned way, you can mail your Just Energy payment. The payment stub and mailing address will be on your paper bill. Standard mail takes 7-10 days to arrive, so mail early to avoid late fees.
Authorized Payment Locations
While you can’t directly pay your Just Energy bill at a retail location, the company has partnered with authorized payment services:
-
Moneygram – Visit a Moneygram location to make a cash Just Energy payment. Receive a reference number.
-
CashPay – Use this pin-based system at retailers like CVS, 7-Eleven, and Family Dollar to pay in cash.
Payment Assistance Programs
If you’re struggling to pay your bill, Just Energy may be able to help. Some states offer:
- Financial aid for utility bills
- Budget or levelized billing to spread costs evenly
- Flexible payment plans
- Debt forgiveness or bill reduction
Contact Just Energy to see if you qualify for payment assistance. Providing financial relief for customers is important for Just Energy.
Avoid Late Fees and Disconnection
No matter which payment method you choose, be sure to pay your Just Energy bill by the due date printed on your statement. Late payments typically incur fees. If your bill goes unpaid for too long, your service could be disconnected. Avoid additional penalties by paying on time using one of Just Energy’s convenient payment options.
Paying your energy bill doesn’t have to be a hassle. Just Energy offers payment flexibility through online, phone, mail, or authorized in-person locations. Choose the option that fits your needs and makes managing your account easy. Explore the various ways you can pay so you can get your bill taken care of quickly and painlessly.
Pay Over the Phone
This automated system is available 24/7 and accepts payments using your credit card (American Express, Visa, MasterCard, or Discover) or bank account information.
Sign up for our convenient Autopay option, where payments are automatically charged to your preferred payment method each month on your bill’s due date. We accept all major credit cards, or we can draft directly from your checking account. Log in to My Just Energy Portal to set up Autopay today.
Take Control of Your Energy Bill with Just Energy’s Mobile App
How do I pay my Just Energy Bill?
Consult your bill for payment options or check out our payments page for more information. Just Energy customers can also pay with a credit or debit card through our automated system by calling 1-866-268-1975. For all other customers, Just Energy does not bill separately from your utility, we are simply listed as your supplier.
Where & how do I pay my Texas Energy Bill?
Tap to call 866-288-3105 Home/FAQs Where and how do I pay my Texas energy bill? For Alberta and Texas customers, you will receive your bill and can render payment directly to Just Energy. Consult your bill for payment options or check out our payments pagefor more information.
What payment options does just energy offer?
Our Online Options include: Automatic Payments by credit card or ACH ensure that you never miss a payment or pay late fees again. (Click here for more details) Just Energy’s Mobile Application enables you to view and pay your bills directly from any device.
What payment methods does just energy accept in Texas?
Texas customers have several billing and payment options. Just Energy reserves the right to refuse credit card and/or debit card or bank account payment methods. If so, cash, cashier’s check, or money order are required. Register your account to view your bills and historical usage, make payments, set up autopay and Ebill, and so much more!