Where Can I Pay My SCANA Energy Bill?

SCANA Energy is a natural gas and electric utility provider serving residential and business customers across South Carolina If you are a SCANA customer, you have several convenient options to pay your utility bill each month

This guide will outline the various methods and locations available for paying your SCANA Energy bill.

Online Bill Pay

The quickest and easiest way to pay your SCANA Energy bill is online through their website. To pay online:

• Go to wwwscanaenergycom

• Click on “Pay Bill” in top menu

• Select “Pay Online”

• Enter your account number and 4-digit PIN

• Choose a payment amount

• Submit payment via debit/credit card or electronic check

Online payments post to your account immediately. You can also set up recurring automatic payments each month.

Pay By Phone

To pay your SCANA Energy bill over the phone:

• Call 1-877-467-2262

• Select the “Pay Bill by Phone” option

• Provide your account number and PIN code

• Choose the amount to pay

• Enter debit/credit card details or checking account info

Payments made by phone also post to your account right away. A $3.50 convenience fee applies to phone payments.

Pay by Mail

Sending a payment by mail is another option offered by SCANA Energy. To pay a bill by mail:

• Write your SCANA Energy account number on your check or money order

• Make payable to SCANA Energy

• Mail to:

  SCANA Energy
  PO Box 105046
  Atlanta, GA 30348-5046

Allow 7-10 business days for mailed payments to process and post to your account. No fees apply when paying by mail.

Authorized Payment Locations

SCANA Energy allows customers to pay bills in-person at over 1,000 authorized walk-in payment locations in South Carolina. These include:

• Western Union agent locations

• CheckFreePay walk-in bill pay sites

• Select Walmart stores

• Some independent grocers and convenience stores

To find authorized payment centers near you:

• Go to www.scanaenergy.com/paying-my-bill/payment-centers

• Enter your zip code

• Results will display closest in-person payment locations

A $2.25 convenience fee applies to in-person payments. Cash payments are limited to $500.

SCANA Energy Offices

You can directly pay your utility bill at local SCANA Energy office locations during business hours. Offices accept cash, check or money order payments.

South Carolina SCANA office addresses include:

• Columbia – 220 Operation Way

• Greenville – 25 Century Circle

• Charleston – 4795 Headquarters Rd

• Myrtle Beach – 1230 Avocet Dr

• Aiken – 198 Williston Rd

Visit when making a large cash payment or needing assistance from SCANA representatives.

Payment Kiosks

In addition to staffed offices, SCANA Energy maintains a network of self-service payment kiosks across South Carolina.

Kiosks accept card payments and cash in select locations. To find a kiosk near you:

• Go to www.scanaenergy.com/paying-my-bill/payment-kiosk-locator

• Enter your zip code

• List of nearby kiosks will display on map

Kiosks are located inside many Kroger, Bi-Lo and Spinx gas station locations. Transactions post instantly.

Pay at the Bank

Many banks and credit unions allow you to pay bills, including SCANA Energy, directly from your account.

To set up:

• Visit your bank or credit union

• Fill out form to establish SCANA Energy as payee

• They can process electronic one-time or recurring payments

• Funds are deducted from your account and sent to SCANA

Check with your financial institution for specifics on getting established as a payee.

MoneyGram Express Payment

MoneyGram provides a bill pay service you can use to pay your SCANA Energy bill.

To make an Express Payment:

• Visit any MoneyGram location (Walmart, CVS, etc)

• Select bill pay services

• Choose SCANA Energy as the payee

• Provide your account number

• Submit payment with cash, debit card or money order

Your SCANA Energy payment will be processed electronically and posted upon transaction.

Budget Billing

If you want a consistent bill amount each month, SCANA Energy offers Budget Billing. This program averages your costs over the year and charges a fixed monthly amount.

To start, call SCANA customer service and request to enroll in Budget Billing. Your account will be reviewed and monthly budget amount set based on past usage.

Financial Assistance Programs

If you are struggling to pay your SCANA Energy bill, check if you qualify for bill payment assistance or discounted service through these programs:

• Good Neighbor Energy Fund – Provides bill credits for qualifying low-income households in need.

• PAYS Plan – Lets certain customers with past due balances pay a discounted rate for service if they keep up with lower monthly payments.

• LIHEAP – Federally funded assistance paying energy bills and weatherization costs.

Scana also offers flexible payment plans and arrangements based on your situation.

Avoid Late Fees and Disconnection

To avoid late fees and possible service disconnection for non-payment, be sure to pay your SCANA Energy bill in full by the due date each month.

If unable to pay on time, call SCANA immediately to discuss a payment extension or arrangement. Notification must be provided prior to your bill due date.

Keep your SCANA account current through timely payments using their available bill pay options. Avoid penalties and service interruptions with proper payment.

Billing Questions or Disputes

If you have any questions about charges on your SCANA Energy bill or believe your bill contains an error:

• Contact SCANA customer service department

• Provide details on questioned charges or issues

• Your account and billed usage will be reviewed

• Adjustments are made if errors identified and verified

SCANA aims to resolve billing disputes quickly and provide clarification on your charges if needed.

Moving? Update your SCANA Account

If you are moving to a new home or apartment, be sure to close and transfer your SCANA Energy service.

To start or stop service, call customer service at least 3 days before your move date. Provide forwarding address and service start details for scheduling.

Closing your account promptly when moving avoids continuing charges at an unused property when you are no longer living there.

Closing a SCANA Energy Account

To permanently close a SCANA Energy utility account, such as when switching providers, simply contact customer service to do so.

• Notify them of your desired disconnect date

• Provide new service details if transferring providers

• Receive final read instructions to get a final bill

• Confirm account cancellation in writing

You are responsible for usage until the scheduled disconnect date. Closing promptly avoids paying for service no longer being used.

Sign Up for Electronic Billing

Reduce clutter and speed payment by enrolling in SCANA Energy electronic billing. Paperless billing options include:

• Online account access to view and pay bills

• Email delivery of monthly bill notifications

• Automatic bank draft payments

Contact SCANA Energy customer service to enroll or manage your paperless billing preferences.

Reviewing your account options helps ensure timely bill payment and avoid needing to ask, “Where can I pay my SCANA Energy bill?”. Select the most convenient payment methods to suit your needs.