Getting an ambulance ride can be a stressful and chaotic experience The last thing you want to worry about is how you’ll pay the bill. Thankfully, most ambulance companies offer flexible payment options to make paying your ambulance bill fast and hassle-free.
In this comprehensive guide, we’ll walk through the various ways you can pay your ambulance bill conveniently.
Act Quickly to Get Your Ambulance Bill
The first step is obtaining your actual ambulance bill. Ambulance bills are sent by the EMS provider directly, not your healthcare facility or insurance company.
Bills are usually sent within 30-60 days of your ambulance service. If you haven’t received a bill within 60 days, contact the ambulance provider directly.
Having your ambulance bill ensures you know
- Amount owed
- Company payment address
- Customer service phone number
- Your account number
This information makes it easy to pay your ambulance bill responsibly.
Pay Your Ambulance Bill Online
The fastest and easiest way to pay your ambulance bill is through the provider’s online payment portal.
Most big EMS companies, like AMR and Acadian Ambulance, have online payment options that make it easy and quick to pay your ambulance bill.
To pay online, just:
- Go to the ambulance company’s payment website
- Enter your account number
- Select payment amount
- Enter payment details
- Get emailed confirmation
Paying online is secure and lets you avoid mailing delays. You can pay in full or set up payment plans.
Pay Over the Phone
If you prefer to speak with someone, paying your ambulance bill over the phone is easy.
To pay by phone:
- Call the customer service number on your ambulance bill
- Provide your account information
- Choose to pay full balance or make a partial payment
- Give payment details to representative
- Get confirmation number
Paying by phone allows you to take care of your bill quickly without logging into a website. You can call the billing department 24/7.
Mail In Your Payment With Check or Money Order
Most ambulance companies accept mailed payments as well. To pay your ambulance bill by mail:
- Write check or get money order for amount owed
- Make it payable to the ambulance company
- Mail to payment address printed on your ambulance bill
- Include your account number on the check
Allow 7-10 business days for mailed payments to avoid late fees. Always send to ambulance company address, not your insurance provider.
Sign up for Auto-Pay for Easy Recurring Payments
For hands-off convenience, enroll in auto-pay with your ambulance provider. This automatically charges your credit card monthly.
Auto-pay ensures you never miss a payment. Your bill gets paid on time without you having to do anything.
To set up auto-pay:
- Check if ambulance provider offers auto-pay
- Provide credit card details upfront
- Payments are deducted on due date monthly
- Update card info if it gets renewed
Request an Extension if You Need More Time
If you need extra time to pay your ambulance bill, call the provider to request a due date extension.
Let them know:
- Why you need more time
- When you can pay by
- If you’d like a payment plan
As long as you communicate, ambulance companies will work to accommodate your situation.
Apply for Financial Assistance Based on Income
If paying your ambulance bill is a financial hardship, ask the provider about financial assistance programs.
Many EMS companies offer discounted rates or fee waivers based on:
- Household size and income
- Employment status
- Hardship circumstances
- Medicaid eligibility
Submit required financial documents to see if you qualify for reduced costs.
Avoid Collections by Staying in Touch
To avoid collections, communicate with your ambulance provider about your payment situation.
You risk going to collections if:
- You never pay your bill
- You fail to set up a payment plan when requested
- Your balance remains unpaid for 120+ days
- Your account becomes severely past due
As long as you make the effort to pay what you can, ambulance companies will work with you in good faith. Don’t let an unpaid bill go to collections unnecessarily.
Get Answers to Ambulance Billing Questions
If you have any ambulance billing questions or concerns, reach out to customer service for help.
The billing department can explain your charges, insurance payments, discounted rates, payment plans, and any other billing questions you have.
Some common ambulance billing questions include:
- Why am I being charged this rate?
- How do I know if insurance covered any costs?
- Can I dispute a charge?
- What are my payment plan options?
- How do I apply for financial assistance?
The ambulance billing staff is trained to provide billing guidance, support, and solutions to help you pay your ambulance bill responsibly.
Pay Your Ambulance Bill Stress-Free
As you can see, ambulance companies offer user-friendly payment options to make paying your ambulance bill easy and transparent.
Key takeaways to remember include:
- Pay online quickly through their portal
- Call to pay over the phone anytime
- Sign up for auto-pay to set and forget payments
- Request payment extensions if needed
- See if you qualify for financial assistance
- Stay in contact to avoid collections
- Reach out with any billing questions
With flexible payment plans, financial assistance and excellent customer service, you can pay your ambulance bill smoothly. Take control of your ambulance billing today using their convenient payment solutions.
Pay your bill online
Submit payment securely online through the Ambulance Payment Portal.
To obtain information such as due date and amount due, visit Hillsborough County’s billing partners, Digitech Computer LLC
Hillsborough County Fire Rescue PO Box 310398 Tampa, FL 33680
Digitech Computer LLCCall: 855-978-6307Email: [email protected] Hours of Operation: Monday-Friday, 8 AM to 5 PM
Department: Email: [email protected]Phone: (813) 272-6600 Last Modified: 12/21/2023, 1:00:03 PM Related Pages
Resources for paying your ambulance bill
Hillsborough County’s ambulance fleet is an integral part of Fire Rescue. Covering 909 square miles of Hillsborough County, the ambulance team provides necessary emergency response, transport, and advanced life support services to our growing communities.
The Ambulance Payment Portal is the safest way to satisfy an ambulance bill. The billing department is available Monday through Friday from 8 AM to 5 PM via phone or email to answer any questions. Hillsborough County’s billing partner is Digitech Computer LLC.
What Happens If You Don’t Pay Ambulance Bill? – CountyOffice.org
FAQ
How much does an ambulance cost in El Paso, Texas?
How much does an ambulance ride cost in Illinois?
How much is an ambulance ride in Wisconsin?
Service
|
Rate
|
BLS (basic life support)
|
$2,100
|
ALS (advanced life support)
|
$2,200
|
ALS2 (advanced life support w/specialized interventions)
|
$2,400
|
Treatment/No transport *
|
$300
|
How much is an ambulance ride in Texas?
Service
|
Fee
|
Basic Life Support (BLS)
|
$850
|
Advanced Life Support (ALS) 1
|
$950
|
Advanced Life Support (ALS) 2
|
$1,050
|
Will you Bill my insurance for an ambulance?
We’ll bill your insurance and then collect your portion to make quick work of that ambulance bill. Let’s get it done right now! Do we have your Medicare or other insurance information?
What should I do if I have an out-of-network ambulance Bill?
And if you live in an area with several providers, make sure anyone who may be calling an ambulance for you knows about your membership. Negotiate the bill. If you get stuck with an out-of-network bill, ask your insurer to review the claim and cover more of the rest of the bill. If a phone call doesn’t resolve the issue, appeal.
What if Medicare didn’t pay for ambulance service?
If you were not transported, a claim will not be submitted to Medicare, unless specifically requested for denial by the beneficiary. Limited Exception: Medicare may pay whenever a beneficiary is pronounced dead after the ambulance is dispatched but prior to transport beginning. How do I know if Medicare didn’t pay for my ambulance service?
Should local governments spend more on ambulances or raise taxes?
Federal lawmakers are loath to pressure local governments to spend more on ambulances or to raise taxes to cover the revenue they’d lose if they couldn’t collect as much for those services, says Loren Adler, associate director of the USC-Brookings Schaeffer Initiative for Health Policy, who has studied surprise medical bills.