Entergy provides electricity to homes and businesses throughout Louisiana, including in the Baton Rouge area. As an Entergy customer, you have multiple options to easily pay your utility bill each month. This comprehensive guide covers the various ways to pay your Entergy bill online, by phone, by mail or in person in Baton Rouge.
Convenient Online Payment Options
The fastest and easiest way to pay is through Entergy’s online account options. Here’s how:
One-Time Payment
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Go to Entergy’s website – www.entergy.com
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Click on “Pay Bill”
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Choose “Make Payment” and enter your account number, address zip code and last name
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Select “Make Payment” and enter payment amount and details.
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Review and submit the payment.
No registration required for quick one-time payments.
MyEntergy Account
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Go to www.myentergy.com and click Sign In or Register
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Set up your online account credentials and register bank account or card.
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Once registered, log in anytime to pay bills, view history, manage payment methods and account details.
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Schedule recurring automatic payments.
The MyEntergy account makes bill payment fast and easy from your computer or mobile device.
Paying by Phone
Call Entergy directly at 1-800-368-3749 to pay your bill by phone. Have your account number, address zip code and debit/credit card ready. Available 24/7 for your convenience.
Paying by Mail
To pay your Entergy bill by mail, detach and include payment stub from your billing statement. Write your account number on check or money order and mail to:
Entergy Louisiana, LLC
P.O. Box 8108
Baton Rouge, LA 70891-8108
Allow sufficient time for mailing and processing before your bill due date.
Pay in Person Options in Baton Rouge Area
You can pay your Entergy bill in person at authorized pay stations in the Baton Rouge area. Common locations include:
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Entergy Customer Service Offices – Open M-F during business hours
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4525 Bennington Ave, Baton Rouge, LA
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2251 Florida Blvd, Baton Rouge, LA
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Local Utility Providers – Most are open M-F during business hours
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DEMCO – 16262 Wax Rd, Greenwell Springs, LA
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SLECA – 2028 Coteau Rd, Houma, LA
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Washington St. Helena – 904 Columbia St, Franklinton, LA
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Local Grocery Stores – Varies, many are 24 hours
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Albertsons – 7949 Jefferson Hwy, Baton Rouge, LA
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Kroger – 7361 Perkins Rd, Baton Rouge, LA
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Walmart Supercenter – 9350 Cortana Pl, Baton Rouge, LA
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Whole Foods Market – 7707 Bluebonnet Blvd, Baton Rouge, LA
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Check cashing stores and currency exchanges – Hours vary by location
Visit www.entergy.com/paycenters and enter your zip code to find pay in person locations near you in the Baton Rouge area. Most accept cash, checks, debit and credit cards. Service fees may apply at non-Entergy locations.
Helpful Tips for Paying Your Entergy Bill
Keep these tips in mind to make Entergy bill payment fast and hassle-free:
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Pay early so payment posts by due date – avoid late fees. Bills are due on the same day each month.
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Have your account number handy when making payments.
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Sign up for paperless billing through your online account to save time and money.
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Set up text or email reminders through your online account so you don’t forget when your bill is due.
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Contact Entergy immediately if you are struggling to pay your bill to arrange extensions or payment plans.
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Notify Entergy if you are moving so your final bill goes to the proper address.
Ways to Lower Your Entergy Bill Amount
If your bill seems high, there are things you can do to reduce your monthly energy costs:
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Improve home energy efficiency with better insulation, weather stripping, LED lighting etc.
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Maintain heating and cooling systems and change filters regularly.
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Use energy wisely by turning off lights, adjusting your thermostat and using appliances efficiently.
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Shift energy use to off-peak times of the day.
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Look into Entergy energy efficiency rebates and incentives for upgrades.
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Consider rooftop solar panels to generate some of your own electricity.
With some adjustments, you may be able to lower your power consumption and monthly Entergy bill. Every bit of savings helps!
Eligibility for Bill Payment Assistance Programs
If you are struggling financially, Entergy offers programs that may help:
The Power to Care – Provides emergency bill payment assistance for seniors and low income families. Apply through United Way partner agencies.
LIHEAP – Federally funded energy assistance program for very low income households. Provides credits on utility bills.
Spread Extension Plan – Allows past due Entergy balance to be paid over additional months to avoid disconnection.
Check for eligibility and how to apply for these and other Entergy bill assistance programs.
Understanding Charges on Your Entergy Bill
When reviewing your monthly Entergy statement, you may see charges for:
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Electricity usage – The kWh you used based on actual or estimated meter reading.
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Customer charge – Daily access fee to the electric system.
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Taxes – Sales tax, city utilities tax, franchise fees. Varies by location.
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Fuel adjustments – Cost recovery for fuel to generate electricity.
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Late fees – Added if not paid by the due date.
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Disconnect notice charge – For sending disconnection notice for nonpayment.
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Deposits – May be required for new or non-paying customers.
If you have bill questions, contact Entergy customer support for explanations.
Service Changes When Moving with Entergy
If you are moving to a new home in Entergy’s service area, be sure to:
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Start new service several days before your move-in date so power is on when you arrive.
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Provide Entergy with accurate forwarding address information for your final bill.
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Close out existing Entergy service at your old address after you move out to avoid paying for unused service.
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Return any leased equipment like smart thermostats when closing your old account.
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Have Entergy do any required meter changes or upgrades at new residence when starting service.
Proper planning ensures no gaps in electrical service when you relocate within Entergy’s coverage area.
Paying your Entergy bill in Baton Rouge or elsewhere in Louisiana is quick and easy when you use one of the many payment options available. Sign up for an online account to simplify bill management. And contact Entergy immediately if you need payment assistance. Follow this guide to pay your Entergy bill efficiently each month.
Entergy Louisiana allocates over $4 million for bill payment assistance
How do I apply for Entergy Louisiana bill payment assistance?
For application information, please visit entergy-louisiana.com/bill-help/. In addition to providing bill payment assistance, the company is taking several measures to help Entergy Louisiana residential customers and our communities, including:
How do I pay my Entergy Bill?
Choose the option that best fits your needs. Make a payment on your Entergy account or make a charitable donation. Report an Outage. Report an outage, lighting problem or other issue with your Entergy service. Set up your billing and payment options to help save you time and money on your bill. Start, Stop or Move Service.
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How do I pay my water bill in Baton Rouge?
Customers billed by Baton Rouge Water Company and Parish Water Company can now pay online as well as by phone. Online payments can be made if the customer is not subject to disconnect within 48 hours. The website for online payments is www.brwater.com. How do I pay my energy bill?