Make Paying Your Water Bill Easier with White House Water’s New Online Payment System

The new online payment system from White House Water has made it much easier to pay your water bill. Customers can now pay their water bills completely online with this innovative new system. They no longer have to mail payments or go to the White House Water office in person.

As a White House Water customer myself I’m thrilled about this new online payment option. In this article, I’ll walk you through all the benefits of paying your White House Water bill online and provide a step-by-step guide on how to use the new system.

Why Pay Your Water Bill Online?

Here are some of the biggest benefits of paying your White House Water bill online

  • You can pay with just a few clicks, 24 hours a day, 7 days a week. You can no longer send payments by mail or drive to the White House Water office during business hours.

  • Avoid late fees – Online payments post to your account immediately, so you don’t have to worry about your payment getting lost in the mail No more late fees!

  • Track payment history – Your online account stores payment history, so you can quickly look back on your past payments. No more searching for old bills and checks.

  • Automatic payments – You can opt to have your water bill automatically paid from your bank account each month. One less bill to have to remember to pay!

  • Paperless billing – Go green by signing up for paperless billing. Get your bill delivered electronically each month.

  • Security – White House Water uses the latest encryption technology to keep your account information safe and secure.

This is clear: paying your water bill online makes it easier than ever to keep track of them. Read on to learn how to sign up.

How to Pay Your White House Water Bill Online

Paying your water bill through White House Water’s online payment system is simple and straightforward. Just follow these steps:

Step 1: Set Up Your Online Account

First, you’ll need to set up an online account on the White House Water website. Visit and click on “Pay My Bill”. Then click on the “First Time Users Click Here” link.

You’ll be prompted to enter your 10-digit account number and the last name on your account. Make sure to have your latest bill handy so you can easily find this info.

Next create a username and password. Be sure to pick a password that’s unique and not used on any other accounts for security.

Accept the terms and conditions and you’re all set! Your online account is now activated.

Step 2: Add Payment Method

After creating your online account, you’ll need to add a payment method to keep on file. This allows you to pay your bill immediately online without having to manually enter payment info each time.

Adding a payment method is easy. Simply log into your newly created online account. Under “My Profile”, click on “Payment Methods” then “Add New Method”.

You can enter either a credit/debit card or a bank account. Enter the required information and click “Save”.

That’s it! Your payment method is now stored for convenience.

Step 3: Pay Your Bill

Now comes the fun part – actually paying your bill online. Log into your account and click on “Pay Bill”.

You’ll see your current balance due. Click “Pay Total Due” to pay the full balance. Or you can opt to pay a custom partial payment amount.

As soon as you submit payment, the funds are deducted instantly from your payment method on file. And just like that, your bill is paid! It takes less than a minute.

You’ll receive a confirmation email with your payment details for your records. And the payment will show in your account history.

Sign Up for Automatic Payments

For maximum convenience, consider enrolling in automatic payments. This way your water bill is paid automatically each month with no effort on your part.

To enroll, log into your White House Water online account. Go to “My Profile” then “AutoPay Program”. Select the option to pay the full balance due each month, then save your selection.

On the bill due date each month, the amount due will automatically be deducted from the payment method you have on file. One less bill to have to think about!

Go Paperless with Electronic Billing

To complete your online payment experience, sign up to receive bills electronically. This allows you to get rid of paper bills piling up.

In your White House Water online account, go to “My Profile” then “Paperless Billing”. Select the option to go paperless and enter the email address you want your bill sent to each month.

You’ll get an email notification when your bill is ready to view. Log into your account and click “Pay Bill” to view the PDF of your latest bill anytime.

Going paperless means no more clutter and easier archiving of your bills electronically. Plus, it’s better for the environment!

Pay Smarter, Not Harder

As you can see, White House Water’s new online payment system makes managing your water bill payments smooth and simple. No more paper checks, envelopes, stamps, late fees, or wasted time.

Sign up for an online account today and see firsthand how easy it is to pay your bill anytime, anywhere in just minutes with a few clicks. I’m hooked on the convenience and you will be too! Reach out to White House Water’s customer service department if you have any questions getting signed up for online payments.

Billing & Payment Procedures

Water meters are read mid-month (approximately the 15th of each month). Bills are mailed by the last working day of the month, and are due by the 10th of the month by close of business at 4:30 p.m. After the due date a late fee of $15 or 10% of the billed services, whichever is greater, is assessed giving the customer approximately ten days (20th of the month) to pay their water bill before it is disconnected. The $50 service charge will be applied to a utility bill whether or not utility service has been disconnected (A $50 service charge also applies to Walnut Grove Water customers). Postmark dates are not accepted as date of payment.

To pay your water bill online, sign up for e-billing or e-late notices or sign up for late/disconnect notices using our online system. For any of these services you will need to create an account. Once you have done that select the service(s) you are wanting from the menu on the right side of the page.

To sign up for bank draft, download the form (PDF) and return that to the water department.

A fee is charged for all returned checks and/or bank drafts. Returned checks and bank drafts may also cause water to be disconnected and re-connect fee will be charged.

All disconnect requests must be in writing. Please fill out the disconnect form (PDF) and return it to our office as soon as possible. Of your $200 payment, $50 is non refundable (connection fees) and $150 is refundable and will be applied to your final bill. Any amount due back to you will be sent to the forwarding address that you have provided. Please allow approximately 30 days for processing.

  • Kristin Sanford

    Phone: 903-510-7505

  • Utilities

    Contact the Utilities Department Physical Address 101 A Bascom Road Whitehouse, TX 75791 101 A Bascom Road Whitehouse TX 75791 Directions Mailing Address P.O. Box 776 Whitehouse, TX 75791 Phone: 903-510-7500 Option #1 Fax: 903-510-7501 Emergency Phone: 903-245-8274 Hours Monday through Friday 8:30 a.m. to 4:30 p.m. Closed Saturday and Sunday Directory


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