Paying your Windstream internet bill online is a quick and easy way to stay on top of your payments. With just a few clicks you can view your current charges make a payment, set up autopay, and more. This comprehensive guide will walk you through the entire Windstream online bill pay process.
Getting Started with Windstream Online Account Access
To pay your Windstream bill online, you first need to access your Windstream online account. Here are the steps to get logged in
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Go to windstream.com/myaccount and click on “Log In” in the top right corner. This will bring you to the login page.
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Enter your Windstream account number and password. If you don’t know your password, you can click “Forgot Password?” to reset it.
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Once logged in you will be brought to your Windstream account overview page. Here you can see your current account balance recent bills, scheduled payments, and more.
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If you’re new to Windstream, you may need to register for an online account first. Click “Register” and enter your account number, name, email address, and create a password.
That’s it! Once you’re logged into your Windstream account, you’re ready to view and pay your bill online.
Viewing Your Current Windstream Bill
To see your current monthly charges, due date, and balance:
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In your Windstream account, click on “Billing & Payments” in the left sidebar.
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Under the “Account Balance” section, you’ll see your current bill amount and the due date.
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Scroll down to the “Recent Bills” section. Here you can click on your most recent bill to view the full PDF with all charges broken down.
Reviewing your current bill lets you see exactly what services and fees you’re being charged for that month. This is useful context before going to pay your bill.
Making a One-Time Windstream Bill Payment
Once you’ve checked your monthly charges, paying your Windstream bill online is simple:
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From the account overview or billing page, click “Make a Payment”. This will open the payment window.
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Enter the payment amount. You can pay your full balance, minimum amount due, or a custom amount.
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Select a payment method. Options include credit/debit card, checking account, Windstream account credit, or gift card.
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Enter your payment details and billing information.
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Click “Continue” to review your payment details. Then click “Submit Payment” to complete.
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A confirmation page will indicate your payment was successful. You’ll also get a confirmation email with your payment details.
One-time payments are applied immediately to your account balance. The funds should clear from your payment method within 1-2 business days.
Setting Up Recurring Monthly Payments
For hassle-free bill payment, you can enroll in automatic monthly payments through your Windstream account:
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From the account overview, click on “Scheduled Payments” in the left sidebar.
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Click the button to “Schedule New Payment”.
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Choose whether to pay the full balance or a fixed amount each month.
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Select the day of the month you want payments to process. Make sure it’s at least 10 days before your bill due date.
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Enter your payment method details.
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Check the box to agree to the terms and click “Submit”.
Once setup, Windstream will now automatically charge your card or account on the same day each month. You’ll receive an email confirmation every time a scheduled payment is processed.
To update or cancel your automatic payments, just go back to the “Scheduled Payments” section of your account.
Using Windstream Account Credit to Pay Your Bill
If you have a credit balance on your Windstream account, you can use this towards your monthly bill:
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Go to make a payment as usual and select “Windstream Account Credit” as the payment method.
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The available credit will auto-populate. Use all or some of this credit towards your balance.
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Complete payment as normal. The credit will instantly deduct from your account balance.
Account credit can be acquired through bill overpayments, sign-up bonuses, or refunds. Using your Windstream credit is an easy way to lower or eliminate your monthly bill.
Getting Bill Payment Help and Support
If you have any trouble with the online bill pay process, Windstream customer support is available to help:
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Chat live with a support agent right from your Windstream account portal. Look for the chat widget in the bottom right.
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Call 1-800-347-1991. Support specialists are available 24/7.
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Message Windstream customer support on Facebook Messenger (@WindstreamHelp) or Twitter DM (@WindstreamCares).
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Email [email protected] with any detailed bill payment questions.
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Visit a local Windstream store for in-person support.
Windstream aims to resolve all billing and payment issues promptly. Don’t hesitate to reach out by phone, online, or in person.
Conveniently Paying Your Windstream Bill on the Go
In addition to the website, you can manage payments on the go using the Windstream app:
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Download the Windstream app for iOS or Android. Log into your account.
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Tap into Billing to see your balance, scheduled payments, payment history.
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Make a one-time payment through the app via card, bank account, or Windstream credit.
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View PDFs of current and past bills from your phone.
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Set up or update recurring autopay.
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Access live chat support.
The app makes it easy to stay on top of your Windstream bill from anywhere, at any time. Enable push notifications so you never miss an update.
Alternative Bill Payment Options
Paying online through your Windstream account is the simplest method, but you have other choices too:
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Mail a check or money order to the payment address printed on your monthly bill. Allow 5-7 business days for mail delivery.
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Pay in person at an authorized payment center like Walmart or CheckFreePay. Bring your bill or account number.
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Call Windstream at 1-800-347-1991 and make a payment over the phone. Support agents can also take a credit card payment.
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Set up payments through your bank. Many banks allow you to add monthly Windstream bills as a payee.
While the online account portal is best for convenience, these options ensure you can pay how you prefer.
Avoid Late Fees and Service Interruptions
To prevent penalties and disruptions:
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Pay your Windstream bill in full by the due date shown on your monthly statement. Due dates are typically around the 10th of each month.
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A late fee of $9.99 is charged if payment is not received on time. Make sure autopay is set for an earlier date.
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If your bill remains unpaid for an extended time, Windstream may suspend your internet service. This involves disconnecting your modem remotely.
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To restore service after a suspension, you’ll need to pay the overdue balance plus a $49.99 reactivation fee.
Paying on time with autopay is the easiest way to avoid late fees or outages. But if issues arise, contact Windstream immediately for help getting back on track.
Making the Most of Your Windstream Account
Managing your Windstream account online allows you to do more than just pay bills. Take advantage of all these features:
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Monitor your home WiFi performance and troubleshoot issues.
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Add Premium services like home security systems, technical support packages, and cloud storage.
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Review order history and billing statements.
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Set up paperless billing to go green and reduce clutter.
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Change account settings and personal details.
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Refer friends to Windstream services to earn rewards.
Your online account is your centralized command center for everything Windstream. Log in anytime to optimize your services.
Paying Your Bill Is One Click Away
As you can see, paying your monthly Windstream internet bill online is quick, convenient, and straightforward. In just minutes you can view charges, make one-time payments, setup autopay, and confirm your transactions.
With the website and mobile app, you can securely manage payments on your terms. Avoid late fees and service suspensions by paying on time, in full, every month. Contact customer support if any bill payment issues arise.
Now that you’re a pro at the Windstream online bill pay process, you can pay your bill with confidence. Take control of payments so you can get back to enjoying fast, reliable internet access.
Giving you the power to manage all things billing whether at home or on the go
- View and pay your bill
- Manage your preferred payment methods
- Enroll in AutoPay and enable paperless billing
- View your bill and payment history
Always connected and in control
Change your Wi-Fi name or password, enable guest networks, view connected devices, perform speed tests, set up parental controls and pause device access with the click of a button.
Securely Pay Your Bills with the Go Kinetic App
FAQ
How do I pay my Windstream bill without logging in online?
How do I access my Windstream account?
What is the phone number for Windstream login bill pay?
Does Windstream take credit card payments?
How do I pay my Windstream Bill?
You can pay by phone by calling Windstream Customer Service at (800) 347-1991. Payment can be completed through our automated phone system at no additional charge. A processing fee may apply if a representative processes the payment for you. Looking for more help?
What is Windstream auto pay?
Windstream’s Auto Pay is an easy, convenient and secure way to pay your Windstream bill. Auto Pay electronically transfers funds from your checking or credit card account to pay your Windstream bill. No more writing checks, buying stamps, or forgetting your payment. There is no additional charge for this service.
When is my Windstream bill payment due?
Your Windstream bill payment is due by the date provided on your bill. A late payment may result in additional charges that will be reflected on your next bill. Go paperless! Receive and pay your bills online. Click here to sign up or make a payment. If you need help registering, click here for our step-by-step registration guide.
Where can I find information about Windstream?
You can access the most up-to-date information by visiting www.therealyellowpages.com online. VISIT OUR STORES. Connect with us in-person for support. Email Windstream support for expert help with your account, bill payment, internet speed, wifi password, network configuration, and other questions.