The Ultimate Guide to Paying Your Wynne Water Utilities Bill

Paying your water bill on time every month is an important responsibility. As a customer of Wynne Water Utilities you have several convenient options to pay your water bill so you never miss a payment. In this comprehensive guide we will walk through everything you need to know about paying your Wynne Water Utilities bill.

Overview of Wynne Water Utilities

Wynne Water Utilities is the main provider of drinking water and water services to the residents and businesses of Wynne, Arkansas. They are committed to delivering safe, high-quality water while maintaining excellent customer service and environmental conservation.

Some key facts about Wynne Water Utilities

• They provide services to over 8,500 residential and business customers in Wynne.

• The utility is governed by a Board of Commissioners who oversee operations and set policies.

• They operate 7 groundwater wells, 2 elevated storage tanks, 1 ground storage tank and over 100 miles of water mains.

• Their EPA Public Water System ID number is AR0000656.

• They publish an annual Water Quality Report with testing data on their website.

• Their office is located at 550 North Falls Boulevard in Wynne.

When is My Wynne Water Bill Due?

Wynne Water Utilities bills are due on the 15th of each month.

It is important to pay your bill by the due date to avoid late fees or service disruption. Bills paid after the 15th of the month will incur a 10% late penalty.

The utility offers a 5 day grace period after the due date, but late fees will still apply if payment is not received by the 20th of the month.

Monthly Billing Cycles

Wynne Water Utilities bills on a monthly cycle based on your service address.

The billing date is typically the last day of each month, covering water usage for that month. For example, if your billing date is January 31st, that bill would cover water service from January 1st through January 31st.

Bills are then mailed via USPS within the first few days of the following month. So you can expect to receive your bill in the mail around the 1st to 5th of each month.

This gives customers about 10-15 days to pay their bill before the due date on the 15th. It’s important to pay as soon as you receive your bill to avoid late fees.

How Much is the Average Monthly Bill?

The amount of your monthly water bill will vary based on your water usage and meter size. Wynne Water Utilities has a tiered rate structure based on how much water is consumed.

Here are some approximate averages for residential customers:

• For a 5/8” meter with 4,000 gallons used, the bill would be around $35.

• For a 1” meter with 10,000 gallons used, the bill would be around $70.

• The minimum bill for residential customers is $18.88 regardless of water usage.

• An average monthly bill falls between $30 to $60 for most single family homes.

Large volume customers like businesses, schools, and industrial facilities may have much higher water usage, meter sizes, and monthly bills. Contact Wynne Water Utilities to learn more about rates for large volume customers.

Wynne Water Payment Options

Wynne Water Utilities offers several convenient payment options to pay your water bill:

Online Bill Pay

The easiest way to pay is through the online bill pay system on the Wynne Water website. You can make secure online payments with Visa, MasterCard, Discover or American Express debit or credit cards.

To use the online system, you just need your account number and the exact service address. There are small convenience fees of $1.50 for checking/savings payments and 2.75% for credit/debit card payments.

Pay by Phone

You can pay over the phone by calling Wynne Water Utilities at (870) 238-2751. They accept Visa, MasterCard, Discover and American Express credit and debit cards.

As with online payments, there are small convenience fees that apply. This is a quick and easy option if you don’t have time to log into the online portal.

Pay by Mail

Mail in a check or money order along with your payment stub to:

Wynne Water Utilities
550 North Falls Blvd
Wynne, AR 72396

Be sure to allow 5-7 business days for mailed payments to avoid late fees. Enclose your payment stub and write your account number on the check.

Pay in Person

You can pay in person at the Wynne Water Utilities office located at 550 North Falls Blvd in Wynne, AR. They accept cash, checks, money orders and credit/debit cards.

Their office hours are Monday – Friday from 8:00am to 4:30pm, excluding holidays. This is a good option if you prefer to pay in cash or need to speak with someone about your account.

Bank Draft Payments

You can enroll in automatic monthly bank drafts from your checking or savings account. This convenient option means you never have to worry about forgetting a payment, as it is deducted automatically each month.

To set up bank draft payments, complete an authorization form available on their website or at the Wynne Water office. You will need to provide a voided check or deposit slip from your bank.

There is no charge for bank draft payments. You can cancel or change your bank draft at any time by submitting a request in writing.

Pay at Drop Box

A secure drop box is located outside the Wynne Water Utilities office where you can leave check or money order payments after hours. Envelopes and pens are provided.

Simply include your payment stub and do not deposit cash in the drop box. Payments left in the drop box before 4:30pm each day are applied same day.

Third Party Bill Pay Services

Many banks and credit unions offer bill pay services that let you pay bills online through their platforms. While convenient, be aware payments through third parties can take longer to process, so allow 7-10 business days.

Avoid services like doxo.com that charge fees and are not affiliated with Wynne Water Utilities. Use your bank’s free bill pay instead.

Payment Extensions and Assistance

If you are unable to pay your water bill, Wynne Water Utilities has some options available:

• One-time payment extensions may be granted if requested before shutoff date.

• You can set up a deferred payment plan to spread a past due balance over 4 monthly installments. A 20% down payment is required.

• Qualified low-income customers can receive discounted utility rates through their HELP Program.

• Senior citizens over 65 may qualify for a $10 monthly discount.

Contact Wynne Water Utilities as soon as possible if you anticipate having difficulty paying your bill to discuss bill assistance or payment arrangements. Communicating early can help avoid service interruptions.

Avoid Late Fees and Disconnection

To avoid late fees and potential shut offs, be sure to pay your Wynne Water Utilities bill in full each month by the due date on the 15th. Even if your payment is just one day late, a 10% penalty applies.

If your account becomes 60 days past due, your water service may be disconnected. Reconnection fees will apply to resume service after a shutoff.

Sometimes payments get delayed or lost in the mail. If you mail a payment, check your account online to confirm it was received on time. If not, you may need to resend the payment to stop late fees or disconnection.

Setting up automatic bank drafts or recurring credit card payments helps avoid penalties since payments are never late. Just be sure the funds are available in your account each month.

Corrections for Incorrect Bills

If you receive a bill that appears incorrect, contact Wynne Water Utilities right away to have it reviewed. Some common bill issues they can investigate and correct:

• Incorrect meter readings leading to unusually high usage and charges. They can check the meter, troubleshoot and re-issue the bill.

• Incorrect billing address if you recently moved. Update your service address so bills go to the right location.

• Errors in the billing calculation or incorrect rates charged. Ask them to verify the rates and math.

• Duplicate charges from the prior month already paid. They can apply credits as needed.

• Leaks that increased usage. They can adjust the bill if a leak occurred and you had it repaired.

Wynne Water Utilities wants to ensure all bills sent to customers are accurate. So if something looks off, don’t hesitate to call or visit their office to have your account reviewed. Most billing errors can be corrected before the due date.

Moving Your Service Address

If you are moving to a new home or apartment, you will need to close your existing water account and open service at your new address in Wynne. Here are the steps:

1. Notify Wynne Water Utilities at least 1 week before your move date. Provide them with your new service start date and address.

2. Provide a forwarding address for your final bill if different than your new address.

3. Complete