How to Pay Your Xcel Energy Bill In-Person at Local Payment Locations

Paying your utility bills on time each month is important to avoid late fees and service interruptions While Xcel Energy offers convenient online and phone payment options, some customers may prefer to pay their bills in person In this article, we’ll explore the various bill pay locations Xcel Energy provides for in-person payments across the states they serve.

About Xcel Energy

Xcel Energy is a major electric and natural gas utility company serving over 37 million customers across 8 Western and Midwestern states Their service territory covers

• Colorado
• Michigan
• Minnesota
• New Mexico
• North Dakota
• South Dakota
• Texas
• Wisconsin

Xcel Energy supplies electricity and natural gas services to both residential and commercial customers. They offer various payment options to fit every customer’s needs.

Benefits of Paying Your Bill In-Person

While paying online is quick and easy, some customers may choose to pay their Xcel Energy bill in person for various reasons:

• Avoid online transaction fees – Some payment processors charge service fees that can be avoided with in-person payments
• Use cash or money order – Cash or money order payments may not be accepted online
• Receive payment receipts – Get a receipt as proof of payment
• Speak with customer service – Ask billing questions in person
• No bank account needed – Customers without bank accounts can pay with cash
• Prefer face-to-face – Customers who prefer human interaction over online services

Xcel Energy Bill Pay Locations

Xcel Energy offers numerous authorized pay stations and payment centers to pay your energy bill in-person with cash, check or money order.

Authorized Payment Locations

Xcel Energy has partnered with retail chains across their service area to provide convenient bill payment locations. Customers can pay their Xcel Energy bill at the customer service desk or register at:

• 7-Eleven stores
• Ace Cash Express
• Bass Pro Shops
• CVS Pharmacies
• Hy-Vee stores
• Kwik Trip/Kwik Star stores
• MoneyGram locations
• Safeway stores
• SuperAmerica stores
• Walgreens stores
• Many local grocery stores, convenience stores, and check cashing locations

To find authorized bill payment locations near you, use the pay station locator on the Xcel Energy website. Simply enter your zip code and select a radius to search.

Xcel Energy Payment Centers

In addition to retail pay stations, Xcel Energy operates over two dozen company-owned customer service offices and payment centers across their territory.

Payment centers allow customers to:

• Pay bills in-person with cash, checks, credit/debit cards
• Set up new service or disconnect service
• Discuss billing and service questions
• Make payment arrangements

Xcel Energy payment centers are located in:

Colorado

• Denver
• Durango
• Frisco
• Grand Junction
• Pueblo

Michigan

• Detroit

Minnesota

• Minneapolis – multiple locations

New Mexico

• Albuquerque

North Dakota

• Fargo

South Dakota

• Sioux Falls

Texas

• Amarillo

Wisconsin

• Eau Claire
• La Crosse

Find your closest Xcel Energy payment center by searching your location on their website or contacting customer service.

What to Bring to Pay Your Bill

When paying your Xcel Energy bill in person, make sure to bring:

• Your paper bill statement or account number
• Cash, credit/debit card, check or money order for payment
• Valid photo ID
• Secondary ID or documents if paying on another’s behalf

To pay with cash, know the exact payment amount owed, as payment locations may not have change available.

Paying on Another’s Behalf

If you need to pay an Xcel Energy bill for another person, such as an elderly parent or someone out of town, you will need to provide:

• The account holder’s name, account number, and address
• Your name and contact information
• Valid photo ID for yourself
• Secondary identification or documentation:
  • Permission letter signed by account holder
  • Power of Attorney documents
  • Executor or Administrator court documents

Payment Receipts

Always collect your payment receipt when paying your Xcel Energy bill in person. The receipt shows:

• Date payment was made
• Payment amount
• Account number
• Location address and phone number

Retain the receipts as proof of payment in case any billing issues arise.

Avoid Late Fees and Disconnection

To avoid late payment fees and potential service disconnection, pay your Xcel Energy utility bill in full by the due date each month. Late fees are typically added if payment is received after the due date.

If you cannot pay on time, contact Xcel Energy immediately to set up an approved payment arrangement and avoid disconnection of service.

Other Ways to Pay Your Bill

Along with in-person bill pay locations, Xcel Energy offers:

• Online – Pay through your account on the Xcel Energy website or mobile app.

• Phone – Pay by automated phone system or by speaking with a representative.

• Automatic Payments – Set up recurring bank account or credit card payments.

• Mail – Send checks or money orders to the Xcel Energy payment address printed on your statement.

Choose the most convenient payment option that fits your needs each month.

Summary

Paying your utility bills on time is key to maintaining uninterrupted service. Xcel Energy provides in-person payment locations across their service territory through authorized retail pay stations and Xcel Energy payment centers. Visit the bill pay location finder on their website to search for nearby options. Bring your account information, payment, and ID to pay your bill in full and on time.