If you’re a York County Natural Gas Authority (YCNGA) customer, paying your gas bill online is a quick and easy process. YCNGA offers a convenient online payment portal where you can review your account, make one-time payments, or set up recurring auto-pay. In this comprehensive guide, we’ll walk through everything you need to know about paying your YCNGA gas bill online.
Overview of YCNGA Online Bill Pay
YCNGA offers an online customer portal called MyAccount to manage your gas utility account. Through the portal, you can
- View your current account balance
- See previous billing statements
- Make one-time online payments
- Setup recurring auto-pay payments
- Update account and contact information
- Report service issues
- And more
Online bill pay is available 24/7 so you can pay on your schedule. Payments post instantly to avoid late fees. You can also go paperless and receive bill notifications via email.
How to Sign Up for Online Bill Pay
Signing up for online bill pay with YCNGA only takes a few minutes. Follow these steps:
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Click “Register” under the login fields.
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Enter your 10-digit YCNGA account number and other requested details,
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Create a username and password.
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Agree to the terms of use and click “Register.”
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You will receive an email to verify your registration. Click the link to complete sign-up.
Once verified, you can immediately log into your MyAccount portal and take advantage of all the online features.
How to Pay Your YCNGA Bill Online
Here are step-by-step instructions for making a one-time gas bill payment online:
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Login to your MyAccount portal at https://my.ycnga.com/onlineportal/.
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Under Billing & Payments, click on “Make Payment.”
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Select your gas account and click “Continue.”
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Enter the payment amount and select a payment method.
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Verify payment details and click “Submit.”
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You’ll receive a confirmation page and email with your payment details.
The payment will instantly post to your account. You can repeat these steps each month or setup automatic payments.
Setting Up Auto-Pay for Recurring Payments
For maximum convenience, you can enroll in auto-pay within your online portal. Here’s how to do it:
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Login to MyAccount and go to Payments > Auto Payments.
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Click “Add New Automatic Payment.”
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Select your gas account, payment amount, and frequency.
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Enter your credit card details.
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Agree to the terms and click “Confirm.”
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Get a confirmation email that auto-pay is active.
Now your gas bill will be paid automatically each month! You can cancel or edit auto-pay at any time through your account.
Other Ways to Pay Your YCNGA Bill
If you prefer not to pay online or setup auto-pay, YCNGA offers other convenient payment options:
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By phone – Call 1-855-822-5539 to pay via automated system or customer service agent.
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In person – Visit the YCNGA office at 979 W Main St in Rock Hill.
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By mail – Send a check or money order to PO Box 11907, Rock Hill, SC 29731.
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Drop box – Place your payment in the secure drop box at the YCNGA office.
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Bank draft – Have payments automatically deducted from your bank account.
While the online portal is recommended for simplicity, you can choose the payment method that works best for your needs.
Benefits of Paying Your Gas Bill Online
Opting for online bill pay with YCNGA has many great advantages:
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It’s fast – Make one-time payments in under 5 minutes.
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Saves time – Avoid driving to the office or waiting in line.
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Convenient – Pay anytime 24/7 from your device.
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Paperless – Go green by reducing paper bills and checks.
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Payment tracking – Easily view payment history online.
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Avoid late fees – Online payments post instantly to your account.
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Auto-pay – Setup hands-free recurring payments.
As you can see, paying online helps make your life easier. Less hassle each month equals happy customers!
Mobile App for Paying Bills On-the-Go
For added convenience, YCNGA offers a free mobile app for iOS and Android devices. You can download the YCNGA app to:
- Pay your gas bill
- Manage auto-pay
- View statements
- Monitor usage
- Contact customer service
- Report issues
So you can take care of your gas utility account while on-the-go. Just search for “YCNGA” in the App Store or Google Play.
Gas Bill Payment FAQs
We know you probably have a few questions about paying your natural gas bill online. Here are answers to some commonly asked questions:
Is there a fee to pay online?
Nope, online payments are always free!
When will my online payment post to my account?
Payments made online before 4 PM on business days post same day. Weekend/holiday payments post next business day.
Can I use a credit or debit card to pay online?
Yes, YCNGA accepts Visa, MasterCard, and Discover cards for online payments.
What if I forgot my portal username or password?
Use the “Forgot Password” link on the login page. You can also call customer service.
What if I already have auto-pay through my bank?
You can keep bank auto-pay or switch to YCNGA’s online auto-pay using your credit/debit card.
Paying Your Natural Gas Bill Just Got Easier
As you can see, YCNGA offers a straightforward online payment system through your MyAccount portal.
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Quickly signup for online access
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Securely make one-time payments
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Setup automatic monthly bill pay
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Manage payments on-the-go with the mobile app
So why not simplify your life and go paperless? Sign up to pay your York County natural gas bill online today! Let us know if you have any other questions.
My Online Account Options
Get quick and easy 24-hour access to your account for bill payments and to manage your account without added fees.
- Sign up for Auto Pay, Credit Card Draft or make a one-time payment
- Track your balance, due date, consumption, bill history and payment history
- Easily UPDATE your information
- Set alerts and payment reminders
Bill Payment Options
If you do not have an online account, please click below to create an account. You must have your account number.
Create Account Apply for Service Now »
Mobile App Get the App »
Payment Options: Debit or Credit Card NO FEES (payments up to $1,000) Must have account number and phone number to access
Beware of websites that offer bill payment services. They often charge fees while payments are not made or credited to YCNGA for several days or even weeks.
The Town of Blacksburg is no longer taking payments
Payment Options: cash, paper checks, money orders, credit or debit cards
York County Natural Gas Customer Service Center P O Box 11907 Rock Hill, SC 29731
Payment Options: paper checks, money orders, credit or debit cards
NOTE: If service has been disconnected for non-payment, we cannot accept a check. To reconnect service you must pay by cash, money order or debit/credit card and call Customer Service at 803-323-5304.
