How to Pay Your McKinney Water Bill Online: A Quick and Easy Guide

Living and working in McKinney, TX requires access to reliable water and sewer utility services. As a customer of the city’s water billing department, it’s essential to pay your monthly water bill on time to avoid any service disruptions.

The good news is that McKinney offers a quick and easy online payment option for residents and businesses to pay water bills,

This comprehensive guide will walk you through everything you need to know about paying your McKinney water bill conveniently online.

Overview of McKinney Water Billing

The city of McKinney provides water, sewer, and trash/recycling utility services to around 200,000 residents and businesses in the area

Water billing handles customer accounts and monthly statements for these essential utilities. Bills are issued monthly and payment is due by the due date shown.

It’s important for all McKinney water customers to pay bills on time each month through the available payment methods. The easiest and most convenient way for most is to pay online.

How to Pay Your McKinney Water Bill Online

McKinney offers a simple online payment system to pay water and sewer bills:

Step 1) Visit the McKinney water billing department website at www.mckinneytexas.org/169/Water-Billing

Step 2) Click on the “Pay Online” link at the top of the page. This will direct you to a secure online payment portal.

Step 3) Enter your 10-digit McKinney water account number and 4-digit PIN code. First time users will need to register an account.

Step 4) Select whether you want to make a one-time payment, set up recurring payments, or enroll in auto pay.

Step 5) Enter payment amount (typically the total “amount due” on your latest bill).

Step 6) Provide credit/debit card or bank account details to withdraw payment.

Step 7) Review payment details and submit. A confirmation page and receipt will be displayed.

The online payment portal offers a quick, easy way to securely pay your McKinney water bill from home. No checks, stamps, envelopes required!

Tips for Paying Your Water Bill Online

Follow these tips for smoothly paying your McKinney water bill online:

• Have your latest water bill handy to reference your account number and amount due.

• Pay a few days before the due date to allow processing time.

• Set up recurring payments or auto-pay to avoid late fees.

• Save payment confirmation as proof if needed.

• Contact water billing with any account or payment issues.

• Update account info if your address, name, or bank details change.

• Monitor account periodically for any suspicious charges.

Other Ways to Pay Your McKinney Water Bill

If you prefer not to pay online, McKinney offers other payment options:

• By phone – Call 972-547-7550 to pay via credit card

• By mail – Send check or money order to the payment address on your bill

• In person – Pay at McKinney City Hall during business hours

• Drop box – Place payment in the drop box at City Hall

• Automatic bank draft – Fill out a form for recurring withdrawals

No matter how you choose to pay, be sure your McKinney water bill is paid in full each month by the due date.

What Happens If You Don’t Pay Your Water Bill?

It’s important to pay your McKinney water bill on time every month, or you risk:

• A 10% late fee added if not paid by due date

• After 30 days late, water service will be disconnected

• Must pay $50 disconnection/reconnection fee to resume service

• Ongoing late fees, penalties, and interest charges

• Sent to collections agency if remain unpaid, hurting credit

• Water service halt at new address for unpaid prior bills

Avoid these negative consequences by promptly paying your water bill online, by mail, phone, or in person each month. Communicate with the city immediately if you will be unable to pay on time for any reason.

Reading and Understanding Your McKinney Water Bill

When you receive your monthly McKinney water bill in the mail or email, be sure to carefully review:

• Service address and account number

• Previous balance, new charges for water, sewer, trash

• Meter number, read dates, and usage in gallons

• Utility service rates and fees

• Total current charges and amount due

• Due date for on-time payment

Check for any billing errors, usage spikes from leaks, etc. Normal usage varies based on seasons, household size and other factors.

Starting or Transferring Water Service in McKinney

If you’re moving to a new home or office in McKinney and need to start new water utility service, follow these steps:

• Contact the water billing department 1-2 weeks before your move date.

• Provide your new service address and personal/business details.

• A deposit may be required if you have no prior utility history with the city.

• Service turn-on date will be scheduled 2 days after request.

• Account holder should update service if moving out of the location.

To transfer or stop existing service, similarly reach out to water billing at least 1 week ahead of time.

Contacting the McKinney Water Billing Department

If you have any questions or issues related to your McKinney water service, billing, payments, etc., contact the water billing department:

Address:
210 N. Tennessee St.
McKinney, TX 75069

Phone:
972-547-7550

Email:
[email protected]

Website:
www.mckinneytexas.org/169/Water-Billing

The McKinney water billing staff is available to assist customers weekdays 8:30am to 4:45pm.