How to Pay Your Bill to the City of Levelland

The City of Levelland provides crucial services like water sewer, trash pickup and more to residents and businesses in the community. As a recipient of these services it’s your responsibility to pay your bill on time each month. This article will walk you through everything you need to know about paying your City of Levelland bill online, by mail or in person.

Understanding Your Levelland Bill

Bills from the City of Levelland arrive monthly and typically include charges for

• Water usage – Based on the water meter reading. Rates increase at higher usage tiers.

• Sewer – Fixed monthly charge for wastewater services.

• Garbage collection – Covers standard trash pickup services.

• Stormwater management – Fixed fee to maintain drainage systems.

• Sales tax – For applicable charges like sewer and garbage.

• Other fees – Service fees, penalties, meter install/repair.

Review the detailed breakdown of charges on your bill. Check for any errors or issues promptly before the due date.

When and How to Pay Your Levelland Bill

Levelland utility bills are due by the 10th of each month. You have several options to pay your bill:

• Online – Pay through the online payment portal. Fast and convenient with no fees.

• By Mail – Send a check or money order to the utility billing address on your statement.

• In Person – Take cash, check or card payments to City Hall at 17101 US-385.

• Drop Box – Use the drive-thru drop box at City Hall to leave check/money order payments.

• Over Phone – Call 806-894-0113 to pay by credit card over the phone. Fees apply.

Strive to pay your full balance by the due date to avoid penalties. If needed, partial payments can be made but the remainder will be subject to late fees.

Payment Assistance Programs

If you’re struggling to cover the cost of your Levelland bill, assistance programs are available:

• Payment arrangements – Contact the utility billing department to set up a monthly payment plan. As long as you follow the agreed schedule, your services will remain active.

• LIHEAP – Provides help with home utility bills through the Low Income Home Energy Assistance Program. Apply online or call 1-866-HEAT-HELP.

• Project Share – Administered by South Plains Community Action Association. Offers utility bill assistance. Call 806-762-3267.

• Salvation Army – May offer limited emergency utility bill help. Call 806-763-6491.

• Area Churches – Some local churches provide utility assistance. Call around for support.

Seeking help promptly can avoid service interruptions if you’re struggling to pay.

Avoid Disconnection by Paying On Time

If your City of Levelland utility bill remains unpaid after the due date, late fees will be assessed. After multiple months of non-payment, your services may be disconnected.

To restore service after disconnection:

• Any past due balance must be paid immediately
• A $50 reconnection fee per utility will apply
• Services are restored 1 business day after payment is made

Avoid the major inconvenience of shutoffs by paying on time, even if only the minimum amount. Communicate with the billing department early if you anticipate falling behind on payments.

Account Management Tips

Take advantage of the city’s online payment portal to simplify bill payment. After creating an account you can:

• Store payment methods for one-click payments
• View billing history and usage
• Set up autopay
• Receive paperless billing
• Pay parking tickets
• Submit meter readings

Update your contact information if moving to ensure final bills end up in the right place. New residents or landlords should promptly establish utility services by calling 806-894-0113.

Paying your Levelland bill doesn’t have to be a hassle. Follow this guide for streamlined payment and account management. Reach out to the utility billing department at 806-894-0113 with any other questions.