How to Set Up and Manage Automatic Bill Payments with Cricket Wireless

Paying your cell phone bill on time each month is essential to avoiding late fees and potential service interruption But who wants to log in and manually pay their bill every month? Setting up automatic payments through Cricket Wireless makes paying your monthly cell phone bill fast, easy, and hassle-free

In this guide we’ll walk through everything you need to know about setting up automatic bill pay with Cricket including how to enroll, available payment methods, managing your account, and more. Let’s dive in!

Overview of Cricket Automatic Bill Pay

Cricket Wireless offers automatic bill pay, also referred to as Auto Pay, to conveniently pay your monthly wireless bill. With Auto Pay enabled, Cricket will automatically charge your debit/credit card or refillable prepaid card each month to pay your bill on the due date.

Here are some key things to know about Cricket’s Auto Pay:

• Eligible plans – Auto Pay works with monthly plans, not prepaid or multi-month plans.
• $5 credit – Get a $5 service credit each month you have Auto Pay enabled.
• Payment methods – Visa, Mastercard, American Express, Discover, and most prepaid debit cards are accepted.
• Charges card 2 days early – Your card on file is charged 2 days before the bill due date.

Now let’s walk through how to get signed up!

How to Enroll in Auto Pay with Cricket

You can easily enroll in automatic payments through the Cricket website or mobile app. Here are step-by-step instructions for both options:

Cricket Website

1. Log into your Cricket online account at cricketwireless.com.

2. Under “Account Settings,” select “Auto Pay”.

3. Enter your debit/credit card information.

4. Agree to the Auto Pay Terms and Conditions.

5. Toggle Auto Pay to “On”.

6. Confirm your enrollment.

Cricket Mobile App

1. Open the Cricket Wireless app and log in.

2. Tap on “Account” and select “Account Summary”.

3. Choose “Sign Up for Auto Pay”.

4. Enter your debit/credit card details.

5. Accept the Terms and Conditions.

6. Tap “Submit”.

7. Confirm your enrollment.

That’s it! Cricket will now automatically charge your card around the bill due date going forward.

Payment Methods Available for Auto Pay

To use Auto Pay, you’ll save a valid debit/credit card or reloadable prepaid debit card to your Cricket account. Here are the payment methods that can be used:

• Credit cards – Visa, Mastercard, American Express, and Discover are accepted.

• Debit cards – Most major bank debit cards can be used, just ensure it allows online transactions.

• Prepaid debit cards – Reloadable prepaid cards with the Visa, Mastercard, or American Express logo can be used if registered with your name.

• Bank account – Unfortunately direct debit from a checking account isn’t available. You’ll need to use a debit card.

• Gift cards – Gift cards and non-reloadable prepaid cards cannot be used for Auto Pay.

Be sure to update your payment method details if your card number changes or expiration date nears. This prevents declined payments.

Managing Your Auto Pay Account

Once enrolled, there are a few things to keep in mind when managing your auto-billed Cricket account:

• Update payment method – Immediately update your card details if the number changes or it nears expiration.

• Check account credits – Review billing statements for the $5 Auto Pay credit each month.

• Monitor data usage – Keep an eye on your data consumption as overage charges will be automatically paid.

• Change your plan – If you change plans, your new monthly total will be automatically paid.

• Cancel anytime – You can disable Auto Pay in your online account or app at any time.

• Get emailed reminders – Check reminders about upcoming charges 2 days before your due date.

Staying on top of your account ensures Auto Pay processes smoothly each billing cycle!

Turning Off Auto Payments

Need to disable automatic payments? You can easily turn off Auto Pay in your Cricket online account or mobile app.

On the website:

1. Log into your Cricket account.

2. Go to “Account Settings”.

3. Select “Auto Pay”.

4. Choose “Off” next to Auto Pay.

5. Confirm you want to disable.

On the mobile app:

1. Open the Cricket app and log in.

2. Tap your account icon.

3. Choose “Account Summary”.

4. Tap “Cancel Auto Pay”.

5. Confirm cancellation.

Once disabled, you’ll need to manually pay your bill each month to avoid late fees.

Contacting Cricket Support for Auto Pay Help

Have questions about Auto Pay? Need troubleshooting help? You can contact Cricket Wireless support through various methods:

• By phone – Call 1-800-274-2538 and say “Representative” to reach customer service.

• Automated system – Dial *PAY (*729) from your Cricket phone to access the automated payment system.

• Live chat – Start a live chat session on cricketwireless.com.

• Online support – Submit a support request form on the Cricket website.

The friendly Cricket support team can assist with enrollment, payment issues, account management, and any other Auto Pay needs!

Convenience is Key with Automatic Payments

As you can see, turning on automatic payments through Cricket Wireless makes paying your cell phone bill an absolute breeze each month. By saving a valid debit/credit card and enabling Auto Pay, you no longer have to worry about logging in and manually paying your bill. Plus, you earn a $5 service credit each month!

Sign up for Auto Pay to simplify bill payment and potentially qualify for discounts. Then manage your account seamlessly by updating your card details when needed. Contact Cricket support if any issues arise. With Auto Pay fully set up, paying your wireless bill is one less thing to remember each month!