Paying your Midco bill over the phone is a convenient way to take care of your payment quickly Midco offers phone payment options to all residential and business customers
This comprehensive guide covers everything you need to know about paying your Midco bill by phone including
- Steps for paying your bill by phone
- Information needed to make a payment
- Available phone payment options
- Benefits and drawbacks of paying by phone
- Extra tips for a smooth payment process
Whether you need to make a one-time payment or set up recurring phone payments, we’ll explain how to easily pay your Midco bill over the phone.
Step-by-Step Guide to Pay Midco Bill By Phone
Paying your Midco bill by phone only takes a few quick minutes. Follow these steps:
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Call Midco’s billing phone number – Call 1-800-888-1300. This number is specifically for billing and payment questions.
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Select “Make Payment” option – Listen to the phone menu options and select the option to make a bill payment.
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Provide Midco account information – Enter your 10-digit Midco account number when prompted. You may also need to verify your phone number or address on file.
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Choose payment amount – Select whether you want to pay the full balance due, make a partial payment, or pay a specific amount.
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Select payment method – Choose to pay by debit card, credit card, or bank account based on the options you have set up.
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Provide payment details – Enter your card number or bank account information. Double check that all details entered are correct.
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Confirm payment details – Verify the payment amount, account number, and method are all correct before authorizing the payment.
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Receive confirmation number – Write down the confirmation number provided at the end for your records.
And that’s it! The payment will be processed immediately and posted to your account within 1-2 business days.
Payment Information Needed to Pay Midco Bill By Phone
In order to complete your Midco bill payment over the phone, make sure you have the following handy:
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Midco account number – This 10-digit number is listed on your monthly bill. It is required to process the payment.
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Service address – Your Midco home or business service address may be needed for account verification.
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Payment method details – Have your debit card, credit card, or bank account number and security code ready.
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Name on payment account – The name on your payment method must match the name on your Midco account.
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Email address – An email is necessary if paying by bank account for verification codes.
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Payment amount – Decide if you want to pay the full balance, partial amount, or other set dollar amount.
Having this key information ready before you call will speed up the phone payment process.
Midco Phone Payment Options
Midco offers residential and business customers several options for paying their bill over the phone:
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Debit or credit card – All major cards accepted including Visa, Mastercard, American Express, and Discover.
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Electronic funds transfer – Authorize a direct withdrawal from your checking or savings account.
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Automatic payments – Set up recurring phone payments from a bank account.
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Partial payments – Pay a portion of your total bill balance due.
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Customer service agents – Make a one-time payment by speaking to a live agent.
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Interactive voice response system – Follow the automated phone prompts to complete your payment.
You can pay any amount from the full balance down to a minimum payment. Midco does not charge convenience fees for phone payments.
Benefits of Paying Midco Bill By Phone
There are many benefits that come with paying your Midco bill over the phone:
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Quick & convenient – Make a payment from anywhere anytime without going to an office or waiting for mail.
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Multiple options – Choose how to pay including one-time or recurring payments.
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Payment flexibility – Pay any amount from minimum payment up to the full balance.
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Live support – Speak with a customer service agent for personalized help with payments.
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Secure payments – No need to share sensitive financial information over unsecure public WiFi.
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Payment confirmation – Get a confirmation number and payment receipt immediately.
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Avoid late fees – Phone payments post instantly so you won’t risk getting a late fee.
Paying by phone allows fast, easy, and flexible Midco bill payment from anywhere.
Potential Drawbacks of Paying Midco Bill By Phone
While paying by phone has many perks, there are a couple potential drawbacks to consider as well:
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Hold times – You may need to wait on hold during busy customer service hours before speaking to an agent.
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Only weekday service – The billing department has more limited weekday hours vs. 24/7 automated systems.
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No payment reminders – Unlike with automatic payments, you need to remember to initiate each phone payment.
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Limited payment history – You won’t have an online account to view past bills and payment records.
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Additional verification – More identity verification may be required when speaking to an agent over the phone.
The drawbacks are fairly minimal compared to the many benefits of quick and convenient phone payments.
5 Tips for an Easy Midco Phone Payment Process
Follow these tips for the smoothest experience when paying your Midco bill by phone:
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Have your account number ready – This saves time and ensures payments get applied correctly.
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Call during off-peak hours – Avoid long hold times by calling early in the morning or late in the evening.
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Set payment reminders – Mark your calendar so you don’t forget to call and make payments before the due date.
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Save payment details – Store your bank account or card information with Midco to streamline future phone payments.
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Sign up for autopay – Set up recurring automatic payments from your bank account to ensure your bill always gets paid on time.
Is Paying Midco Bill By Phone Right for You?
Paying your Midco bill over the phone is typically fast, easy, and convenient for most customers. It allows flexibility to pay any amount without any fees. The only potential hassles may be hold times or having to remember to manually make each payment.
Compare the benefits and drawbacks of phone payments to your unique needs and preferences to decide if it’s the right way for you to pay your Midco bill responsibly. Consider pairing phone payments with autopay for the best combination of payment flexibility and on-time assurance.
Looking for Midco locations?
Midco has Customer Experience Centers across our footprint to make it convenient to pick up or drop off equipment, answer questions, accept payments and more.
Have leased equipment you need to return to Midco? You can send it to a specific address or contact us to request a prepaid shipping label.
Need to mail us something? (Please note: Do not mail equipment to this address.)
Midco PO Box 5010 Sioux Falls, SD 57117
If you need assistance with closed captioning, call us at 1.800.888.1300 or send a fax to 605.330.4083. You can also email us at [email protected]. For written inquires, send mail to:
4020 W Cayman St Sioux Falls, SD 57107
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Make a Midco Payment Online
How do I pay my Midco Bill?
Online: In My Account, you can pay by credit card, checking or savings account. We offer auto pay and one-time payment options. Phone: Call 1.800.888.1300 to pay with your credit card, checking or savings account. Mail: Send your check with your statement stub or name and account number to: Midco, PO Box 5010, Sioux Falls, SD 57117.
How do I access my Midco account?
Log into My Account or register now. Unlock the full potential of your Midco account with My Account. Sign up and access all your Midco information. With My Account, you can: View your statement and pay your bill. Manage account details, users and profile info. Set notification preferences. Get important account notifications.
How do I contact Midco email support?
Log InEmail CallSearch Email Ready for faster, custom support? Log into My Account or register now. Support Internet Email Email Using Midco Email Device Setup My Account View statements, pay your bill, and more! Log In Contact Support 1.800.888.1300 Live Chat
Can I make a one-time payment to Midco?
Select No, Thanks if you don’t want to set up auto pay right now. You can also make a one-time payment by mailing a check to Midco by the due date or by contacting customer care at 1.800.888.1300. Always be sure to schedule your payment to allow for processing time before your statement due date.