Paying your city utility bill on time each month is an important responsibility as a Midwest City resident. While there are several options for paying your city utility bill, it’s key to understand the available methods to choose one that fits your needs. In this comprehensive guide, we’ll walk through the main ways to pay your Midwest City utility bill, including by mail, online, drop box, drive-through, in the lobby, by phone, with automatic bank draft, and more.
Overview of Payment Options
The Midwest City government wants to make it easy for you to pay your utility bill. Here’s a quick rundown of the payment options available:
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Mail: Send your payment to the address printed on your bill stub. Be sure to include your payment stub to ensure proper crediting.
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Online Pay by credit/debit card on the city’s website A $2.75 convenience fee applies. You can also set up auto-pay
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Drop Box The city has two drop boxes where you can leave a check or money order,
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Drive-Through: Available at City Hall from 7:30am-5:30pm Monday-Thursday, and 7:30am-11:30am on Fridays.
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Lobby: Open the same hours as the drive-through. Staff can assist you in person.
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Automatic Bank Draft: Have your bill automatically drafted from your bank account each month.
Paying by Mail
One of the most traditional ways to pay your Midwest City utility bill is to mail in a payment each month. Here are some tips for successfully paying by mail:
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Use the payment stub from your bill and write your account number on your check. This ensures proper crediting to your account.
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Mail your payment to the address printed on your stub several days before the due date. Payments received after the due date will incur a late fee.
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Send a check or money order—do not mail cash.
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Use a first-class stamp and check that you have the correct mailing address.
Mailing your payment is a simple, reliable way to pay each month. Just be sure to allow 3-5 business days for the payment to reach the city and be credited to your account before the due date.
Paying Online
For fast and secure payment, consider using the city’s online bill pay system. To get started:
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Go to the city’s website and click on “Online Billing/Payment” under the Payment Options page.
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If it’s your first time, click “New User” to set up an account tied to your utility account number.
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On subsequent logins, just enter your username and password.
Once logged in, you can:
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View your current bill and account balance.
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Make a one-time online payment by credit/debit card. A $2.75 convenience fee will apply.
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Set up recurring auto-pay to have your bill drafted from your card each month.
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Go paperless by enrolling in e-bills.
Paying online is fast, easy, and secure. Just log in anytime to manage payments.
Using the Drop Box
For a no-contact, no-hassle way to pay, use one of the city’s two drop boxes located by the drive-through window at City Hall. To use the drop box:
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Place your check or money order in an envelope along with your payment stub. Do not put cash in the drop box.
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Write your account number on your check and stub to ensure proper crediting.
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Drop your payment in the box before 3:30pm Monday-Thursday or 11am on Friday to be credited that business day.
The drop box offers a quick, accessible payment option 24/7. Just be mindful of collection times to avoid late fees.
Drive-Through & Lobby Payment
You can also pay your Midwest City utility bill in person at City Hall using the drive-through window or lobby. Here’s what to know:
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The drive-through is open 7:30am-5:30pm Monday-Thursday and 7:30am-11:30am on Fridays.
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The lobby is open during the same hours with staff to assist you.
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You can pay by cash, check, or money order. Credit/debit card payment is not available.
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Bring your payment stub for faster processing and crediting.
Paying in person ensures your payment is received and credited by the due date. Just be aware of the limited business hours.
Automatic Bank Draft
For hassle-free bill payment, consider enrolling in automatic bank draft. Here’s how it works:
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Fill out a bank draft authorization form and provide a voided check. This allows the city to withdraw your bill amount directly from your bank account each month.
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You’ll still receive a bill showing the amount to be drafted 6 days before your due date.
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On the due date, the amount will automatically be drafted from your account.
Setting up a bank draft is easy and ensures your bill is paid on time every month. Just monitor your bill amounts and account balance to make sure funds are available on the draft date.
Payment Tips & Reminders
Keep these tips in mind to successfully pay your Midwest City bill:
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Have your account number and payment stub handy to speed up processing whether mailing, paying online, or in person.
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Allow 3-5 business days for mailed payments to be received and credited.
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Online and drop box payments before 5:30pm Monday-Thursday or 11am on Fridays are credited the same day.
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Late payments received after the due date incur a penalty, so pay on time to avoid fees.
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If paying online, there is a $2.75 convenience fee per transaction.
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For in-person payments, credit/debit cards are not accepted—only cash, check or money order.
Paying your city of Midwest City utility bill is a breeze when you choose the right method for your needs. Follow these tips and options to pay on time, avoid late fees, and keep your account in good standing. Reach out to the utility department if you have any other questions.
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