Streamlining Medical Bill Payments with Reliant Medical Group

Handling medical bills can be a tedious and confusing process. Patients who have a lot of appointments, lab tests, and procedures often get bills from different providers at different times. Most people would rather not have to keep track of all their bills and make sure they are paid on time. Luckily, companies like Reliant Medical Group make it easy for their patients to pay their bills online, which makes this administrative task easier for them.

Reliant Medical Group serves central Massachusetts with over 130 providers across 23 specialties With multiple locations including primary care offices, urgent care centers, rehabilitation clinics, and ambulatory surgery centers, Reliant delivers coordinated care to thousands of patients each year. Their integrated electronic medical record system and patient portal allow for smooth information sharing across their network The Reliant Medical Group website and patient portal include an intuitive online bill pay system to consolidate and expedite medical payments.

Benefits of Online Bill Pay with Reliant Medical Group

Paying Reliant Medical Group bills online provides many advantages over traditional paper billing and payment by check. Benefits of their online bill pay system include

Consolidated View of All Bills Rather than receiving separate statements from primary care, specialists labs and other providers, patients can view all their Reliant Medical Group invoices in one place through the online portal. This gives a complete picture of what is owed.
Payment Tracking: The online system stores payment history and prints receipts, creating an easy to reference record of all bills paid. Patients can clearly see what has and hasn’t been paid.
Secure Payment Processing: Payments are processed through a secure connection, protecting sensitive financial information.
Flexible Payment Options: In addition to paying by bank account, payments can also be made by debit or credit card.
Email Receipts and Reminders: To help patients keep track of their balances, the system can send email receipts and reminders for payments.
Spends less time and money: instead of writing and mailing checks, bills can be checked and paid online right away, 24 hours a day, seven days a week.
Cost Savings: Paying electronically avoids fees for paper bills, late payment charges, and postage costs.
Environmental Benefits: Online payments reduce paper waste and energy costs associated with printing and mailing traditional statements.

How to Pay a Reliant Medical Group Bill Online

Paying a medical bill through the Reliant online patient portal is simple. Just follow these steps:

Visit the Reliant Medical Group website and click on “Online Bill Pay” or log into the patient portal.
Enter your account username and password. These would have been created during the registration process. If you have not registered, you can sign up on the website.
Your home page will show any outstanding balances owed. Click “Pay Now” next to the bill you want to pay.
Select your payment method – bank account or card. Enter the required information and complete two-factor authentication if prompted.
Confirm the payment details and amount, then click submit.
The payment will process instantly. You can view and print the receipt for your records.
Outstanding balances will update to reflect the payment, showing the reduced or zero balance.

Patients can log into the portal at any time to view up to date invoices and payment history. Registering is simple and only takes a few minutes.

Payment Plan Options from Reliant Medical Group

For larger medical bills, Reliant Medical Group understands that paying the full balance may be difficult. Their billing department is able to set up customized payment plans based on a patient’s financial situation. Payment plans allow balances to be paid off over time in smaller, more manageable installments.

Patients can call the centralized billing office at 1-800-283-2556 and speak to a representative about payment plan options. When approved for a payment plan, the agreed upon monthly amount due will show in the online bill pay system. Payments can then be made easily according to the established schedule.

Reliant Medical Group also partners with certain financing companies to offer low or no interest loan options for paying medical bills over time. Patients can apply for medical credit programs and, if approved, the loan company pays Reliant directly while the patient repays the loan in fixed installments.

Financial Assistance for Unpaid Medical Bills

Some patients struggle to pay medical expenses even with payment plans. Reliant Medical Group has financial counselors available to discuss financial assistance options for those dealing with significant financial hardship. Depending on income level, some patients may qualify for reduced-rate care, fee waivers, or Medicaid coverage.

Reliant wants to work collaboratively with patients to find reasonable solutions without burdening them with unmanageable debt. Their financial counselors review each case individually in a compassionate manner. If approved for financial assistance, unpaid bills can potentially be discounted or forgiven entirely.

Partnering with Patients for Successful Bill Payment

Reliant Medical Group aims to remove administrative stressors so patients can focus on their health. Easy online bill pay is one way they streamline operations to best serve their community. Combined with financial assistance programs and customized payment plans, they provide a supportive billing experience. Patients appreciate these user-friendly systems and collaborative support. Online bill payment enrollment continues to grow as more people discover its convenience. Reliant’s patients can be confident all their medical bills are handled smoothly in one place.

Reliant Medical Group Bill Pay

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Patient Financial Services

If you have questions related to billing, please contact Patient Financial Services at (508) 368-5500 or toll-free (800) 215-1720.

We make paying your medical bills easy with these secure options!

Pay by phone anytime using our IVR payment system by calling (508) 578-8651. You just need your Guarantor/Account number, which can be found on your billing statement or in MyChart. Our phone system quickly guides you through a series of voice prompts that identifies your bill and allows you to pay using your credit or debit card.
Pay ANY Reliant Medical Group bill with our new payment portal on Instamed Selecting this link will take you away from reliantmedicalgroup.org to another website, which may be a non-ADA compliant website. Reliant Medical Group may not control the content or links of web pages not located on reliantmedicalgroup.org.. Log on and use your credit card to pay your Reliant Medical Group, ReadyMED, Surgical Eye Experts and The Endoscopy Center bills.*
Use MyChart Selecting this link will take you away from reliantmedicalgroup.org to another website, which may be a non-ADA compliant website. Reliant Medical Group may not control the content or links of web pages not located on reliantmedicalgroup.org. to pay your bill or your copay.** Simply log in to your MyChart account and pay your bill securely with your credit card.
Pay your Quest Diagnostics Lab bill directly through their website Selecting this link will take you away from reliantmedicalgroup.org to another website, which may be a non-ADA compliant website. Reliant Medical Group may not control the content or links of web pages not located on reliantmedicalgroup.org..
Pay your Durable Medical Equipment bill through the Patient Portal.

We accept Visa, Mastercard, Discover, and American Express.

Notice: If you are an uninsured or a self-pay patient, you have the right to request a good faith estimate of expected charges prior to receiving services.

*Bills from Durable Medical Equipment cannot be paid through Instamed.

**Patients cannot pay MyChart bills online for their spouse or child 18+, and parents of children under 18 must be listed as the guarantor as well as being a patient of Reliant to pay bills. Bills from The Endoscopy Center and Surgical Eye Experts cannot be paid through MyChart.

Dr. Nithya Setty-Shah, Family Practitioner in Leominster at Reliant Medical Group

FAQ

Can I pay my reliant bill with a credit card?

Your bill can be paid automatically every month, via bank draft or credit card.

Who is the parent company of reliant medical?

Reliant is Now Part of OptumCare – Reliant Medical Group.

How do I set up reliant MyChart?

Visit reliantmedicalgroup.org/mychart to request an access code. We will verify your information and e-mail you an access code so you can create your MyChart account. After your enrollment is complete, you can download the app for your device from the App Store (for Apple devices) or Google Play (for Android devices).

Is Reliant Medical Group non profit?

With more than 320,000 patients, Reliant was, until the Optum deal, a tax-exempt nonprofit entity. Now Reliant is part of Optum’s parent company, United Health Group Inc.

What payment methods does Reliant Medical Group accept?

Reliant Medical Group may not control the content or links of web pages not located on reliantmedicalgroup.org. Pay your Durable Medical Equipment bill through the Patient Portal. We accept Visa, Mastercard, Discover, American Express, Apple Pay and Google Pay.

Does Reliant Medical Group offer paperless billing?

Effective July 31st, Reliant Medical Group patients with a Reliant MyChart account have been auto-enrolled in paperless billing. This helps to reduce our paper usage and provide more secure and convenient billing options for patients.

How do I contact reliant if I have a billing question?

If you have a billing question, please contact Patient Financial Services at (508) 368-5500 or toll-free (800) 215-1720. *Patients cannot pay MyChart bills online for their spouse or child 18+, and parents of children under 18 must be listed as the guarantor as well as being a patient of Reliant to pay bills.

How do I contact Reliant Medical Group?

You can also contact us at [email protected]@optum.comor call our MyChart Patient Support Line at 1-774-261-1292866-729-6927. After we verify your information, you will receive a new code. Return to Top Your Medical Record How can I cancel an appointment in MyChart?