Making Bill Payments Easy with Maine Public Service

Paying your electricity bill should be simple and straightforward. That’s why Maine Public Service offers multiple options for customers to pay their bills conveniently. In this article I’ll provide an overview of the different ways you can pay your Maine Public Service bill online, by phone by mail or in person.

Pay Online

The easiest way to pay your Maine Public Service bill is online through their website. You can either pay as a guest or by registering for an online account.

Go to Maine Public Service’s website and click on “Pay My Bill” in the upper right corner to pay as a guest. Then select the option to pay as a guest. You’ll need your account number and the amount due. The online payment form is quick and easy to fill out.

To pay with an online account, you first need to register at mainepublicservice.com. Registration is free and allows you to set up recurring payments view past statements, monitor usage and more.

You can log in at any time and click “Pay My Bill” to make a payment after you’ve signed up. Your current balance will automatically populate, saving you time. If you know your routing and account number, you can pay directly from a bank account. No fees apply when paying directly from a bank account.

Online payments through Maine Public Service allow you to:

• Pay immediately or schedule payments in advance
• Store payment methods for future use
• View payment history
• Set up autopay to pay automatically each month
• Go paperless by enrolling in e-bills

Paying online is the most convenient way to pay and ensures your payment is received on time.

Pay by Phone

In addition to the website, you can pay your Maine Public Service bill over the phone using the automated payment system.

To use the automated phone system, dial 1-855-363-7211 and select the “Pay by Phone” option. The system will prompt you to enter your 13-digit account number and the amount you owe.

You can pay with a debit card, credit card or electronic check. Have your payment information ready before you call. The automated system guides you through the entire payment process.

When paying by phone, be aware that processing fees apply for debit and credit card payments. However, paying with an electronic check from your bank account is free.

The phone payment system is available 24 hours a day, 7 days a week for your convenience. Payments made through the automated system before 7:00 pm will be applied to your account the same day.

Pay by Mail

Paying by mail is easy if you prefer not to pay online or over the phone.

To pay by mail, write your 13-digit Maine Public Service account number on your check or money order. Make it payable to Maine Public Service.

Mail your payment to:

Maine Public Service
PO Box 932
Bangor, ME 04402-0932

Be sure to allow 7-10 business days for your mailed payment to reach Maine Public Service and be applied to your account. Payments received after the due date may incur a late fee.

To avoid late fees, sign up for e-bills and get reminders when your bill is ready and the due date approaches. Or set up autopay from your bank account to have payments sent automatically each month.

Pay in Person

For those who prefer to pay in person, Maine Public Service has a customer walk-in office located at:

Maine Public Service
209 State Street
Presque Isle, ME 04769

The office is open Monday-Friday from 8:00 am to 4:30 pm for bill payments. You can pay by cash, check or money order. Debit and credit card payments are not accepted at the walk-in office.

When paying in person, be sure to bring your paper bill or know your 13-digit account number. Get your payment receipt as proof of payment.

Paying in person ensures your payment is received and credited to your account right away. However, the office hours are limited, so plan accordingly.

Assistance Programs

If you are struggling to pay your Maine Public Service electricity bill, assistance programs are available. These programs can help qualified customers reduce balances and manage electricity costs.

Some of the assistance programs offered include:

• Payment arrangements – Set up a payment plan to pay your balance over time
• LIHEAP – Provides bill payment assistance for heating and cooling costs
• Arrearage management – Helps bring past due balances under control
• Budget billing – Pay a consistent amount each month to avoid seasonal spikes
• Power Pals – Matches you with a volunteer for bill paying support

Contact Maine Public Service to learn more about assistance programs you may qualify for. Their customer service team can explain the options and application process.

Avoid Late Fees

To avoid getting hit with late fees, make sure you pay your bill by the due date each month. Late fees are 1.5% of the overdue amount.

Set up autopay or request email/text alerts so you never miss a due date. If you cannot pay on time, call Maine Public Service before the due date to discuss a payment plan. This can prevent late fees from being applied.

Check your current Maine Public Service balance and due date anytime online or through the automated phone system. Stay on top of your account to keep late fees at bay.

Summary

• Pay online using their website for quick and easy payments
• Use the automated phone system to pay by phone 24/7
• Mail in a check or money order if you prefer paper payments
• Visit the walk-in office to pay in person with cash or check
• Explore assistance programs if you are struggling with costs
• Avoid late fees by paying on time or setting up a plan

Take advantage of the convenient online and phone payment systems Maine Public Service offers. Paying your bill has never been simpler. Reach out to their customer service team if you have any questions about your account or the various payment methods available.