How to Pay Your Aafes Star Card Bill: A Complete Guide

Paying your Aafes Star card bill on time each month is important to avoid late fees and interest charges The Aafes Star card, also known as the Military Star card, is administered by the Army & Air Force Exchange Service (AAFES) and offers special benefits for military members and their families Having different payment options allows cardholders flexibility in managing this account.

In this comprehensive guide, we’ll walk through the various ways you can pay your Aafes Star card bill, either online, by phone, in person or by mail.

Online Payment Options for Aafes Star Card

Paying your Aafes Star card bill online is often the most convenient option. You can make one-time payments or set up recurring automatic payments on the MyECP website.

Here are the steps to make an online payment:

  • Go to and click on “Member Services” then “Payment Methods.”

  • Choose whether you want to make a one-time payment or recurring automatic payments.

  • If one-time, enter payment amount, date, account number and classification code.

  • If recurring, enter amount, frequency and start date in addition to account details.

  • Enter payment information either by saving account or entering details manually each time.

  • Review payment details and submit.

  • Note down the confirmation number for your records.

Saving your bank account is convenient for future one-time payments. The payment will process in seconds and you’ll have a confirmation number to verify the transaction went through.

Paying by Phone

To pay your Aafes Star card bill by phone, call 1-877-891-7827. This is the number for Military Star Card customer service.

When you call, have these items ready:

  • Military ID or Star account number
  • Classification code
  • Account number

A customer service representative will take your payment over the phone. They’ll just need you to provide the account details above.

In-Person Payments

To pay your Aafes Star card bill in cash or check, you can visit a customer service desk at any Exchange store. Be sure to bring:

  • Military ID
  • Cash or check payment

The store representative can take your payment and provide a receipt after processing it. This is a good option if you prefer paying in person or don’t have easy access to mail services.

Paying by Mail

You can send your Aafes Star card payment by mail to this address:

The Exchange
PO Box 740890
Cincinnati, OH 45274-0890

Make your check payable to The Exchange and include your 16-digit Aafes Star card account number on the check.

Mailing a payment gives you a paper trail since you’ll have proof of sending it. Just be sure to allow 7-10 business days for the payment to reach them and avoid any late fees.

Setting Up Automatic Payments

One of the easiest ways to avoid forgetting payments is to set up automatic recurring payments. You can do this online through the MyECP website.

When setting up automatic payments, you’ll need to have:

  • Bank account number and routing number
  • Date each month for payments
  • Amount to pay

You can choose to pay the minimum, full balance or fixed amount each month. Once automatic payments are setup, the system will withdraw the funds each month on the date selected so your bill gets paid on time.

Things to Remember When Paying Your Bill

Here are some tips to keep in mind when paying your Aafes Star card bill:

  • Make payments at least 7-10 days before due date for mail and processing time.

  • Check statements regularly to avoid missed payments from incorrect billing address.

  • Pay more than the minimum when possible to reduce interest charges.

  • Contact customer service if you need to update payment or account information.

  • Set payment alerts through your bank if desired for extra reminders.

  • Save confirmation numbers when making one-time payments for your records.

Benefits of Paying Your Aafes Star Card on Time

Paying your Aafes Star card bill by the due date each month has several advantages:

  • Avoid late fees – Late payments will incur fees, so paying on time saves you money.

  • Prevent interest charges – Paying the full balance each month means you won’t get charged interest on purchases.

  • Maintain good credit – On-time payments help demonstrate you’re a responsible borrower and improve your credit score over time.

  • Keep account in good standing – Paying as agreed shows you manage credit well and can help in getting future credit limit increases.

  • Earn rewards – The Aafes Star card offers rewards for military shoppers. You need an account in good standing to redeem rewards.

  • Access to benefits – The Aafes Star card has benefits like low interest rates, deployment policies and payment plans. Make payments on time to continue eligibility for these perks.

Contact Customer Service If You Can’t Make a Payment

If an unexpected emergency or situation arises that will prevent you from making an on-time payment, it’s important to contact Aafes Star card customer service right away at 1-877-891-7827.

Letting them know ahead of time and discussing your options shows good faith. They may be able to help with solutions like:

  • Due date extension – Get approval for a few extra days to make the payment without late fees.

  • Payment plan – Set up smaller installments to pay the balance over a few months.

  • Temporary reduced interest – The Aafes Star card offers reduced interest during deployment. Check if you qualify.

  • New due date – If needed, request a billing cycle and due date change to better align with your pay schedule.

As long as you proactively communicate and demonstrate a willingness to pay, Aafes Star card customer service can work with you so your account stays in good standing.

Frequently Asked Questions About Aafes Star Card Bill Pay

Here are answers to some common questions about paying your Aafes Star card bill:

What is the mailing address to send a payment?
The Exchange
PO Box 740890
Cincinnati, OH 45274-0890

What details do I need to make a phone payment?
Have ready your military ID or account number, classification code, and account number.

How do I pay at an Exchange store in person?
Visit customer service desk with military ID and payment in cash or check.

When is my payment due each month?
Your due date is shown on your monthly statement. It’s usually around the same date each month.

What if I didn’t get my monthly statement?

Aafes Star Card Bill Pay

Reset Your User-ID And Password For Myecp Login

Follow these steps to reset your Military Star Card credentials:

  • Open your internet browser and type or click on the following link:
  • On the website, click the “Log In” menu.
  • The “Login” button redirects you to the Myecp login portal.
  • If you forgot your User ID,
    • Click the link under “I forgot my user ID.”
    • Enter your last name, the last five digits of your CPF, and your date of birth.
    • After that, enter the code provided in the User ID Reset form.
    • Click “Validate” and follow the remaining steps to reset your myecp Login.
  • If you forgot your password,
    • Click on the “Forgot my password” link.
    • Enter your User ID, the last five digits of your social security number, and your date of birth.
    • Enter the code provided in the form to reset your password.
    • Click “Validate”
  • Here is a step-by-step guide to the process of resetting your password.

Troubleshooting Guide For Military Star Card Login

  • The service is only helpful if you have a good internet connection.
  • Keep your passwords private so the information you use to log in is secure.
  • The Caps Lock key on the keyboard must be closed.
  • Try clearing your browser’s cache and cookies if none of these methods work.
  • Before proceeding, please disable your VPN.
  • It is up to you to recover those who have forgotten their login details.

Options For Military Star Card Payment

Online Military Star Card Payment

Paying via is simple and secure. To pay online through the website, you need to follow these steps:

  • You need to visit the official website.
  • Visit your account now to log in.
  • Select “Pay with Military Star Card” on your dashboard.
  • Fill in the billing information to pay bills with the Military Star Card.

Military Star Card Payment By Phone

To Pay Military Star Card bills by phone, you must call the Credit Exchange Program Center using the Military Star Card phone number: 1-877-891-7827.

Pay Military Star Card Bills By Mail

If you wish to pay by post, you can pay via a local exchange or by post by sending the payment to the following address:

Note: Please include your 16-digit account number on the check if you pay by mail.


Leave a Comment