How to Pay Your AmTrust Insurance Bill Online

AmTrust provides insurance coverage for small and midsize businesses across a wide range of industries. They make paying your policy premium quick and convenient through online bill pay. This guide will outline the online payment options AmTrust offers through their website and portal.

AmTrust Website Payments

The easiest way to pay your AmTrust insurance bill is directly on their website at Under the Policyholders section, select “Payments” then choose:

  • One-time Payment
  • Recurring Payments

You can pay by bank account, credit card or debit card. One-time payments process immediately while recurring payments can be scheduled in advance.

Registering your account allows you to store payment info for faster checkout. You’ll receive instant email confirmation upon payment.

Paying online helps you avoid:

  • Late fees and cancellations
  • Mailing delays
  • Calling in payments

There are no fees for paying by e-check (bank account), Card payments incur a 295% convenience fee,

AmTrust Policyholder Portal

For full account access, register for the AmTrust Policyholder Portal. Within the portal you can

  • View policy documents
  • Check payment history
  • Pay outstanding balance
  • Report claims

Storing your information through the portal allows quick one-click payments. You’ll also receive billing reminders and notices electronically.

Pay by Phone

If you need personal assistance, you can call AmTrust directly to pay by phone at 1-877-528-7878.

When paying by phone you can:

  • Speak with a customer service agent
  • Use bank account, credit or debit card
  • Get instant payment confirmation

Just note pay by phone incurs a $5.95 convenience fee per transaction.

Pay by Mail

To pay your AmTrust bill by mail, send a check or money order payable to:

AmTrust North America, Inc.
PO Box 6939
Cleveland, OH 44101-1939

Be sure to include your policy number on the payment. Allow 5-7 business days for mailed payments to avoid late fees.


For maximum convenience, enroll in AutoPay through the Policyholder Portal. This securely stores your payment information to deduct premiums automatically on the due date.

AutoPay benefits include:

  • Payments processed on time, every time
  • Avoid lapses in coverage
  • Go paperless with e-bills
  • Set it and forget it

You’ll receive email reminders before each automated payment for your records.

Get Payment Assistance

If you’re having trouble paying your AmTrust premium, ask about payment plans or assistance programs. Contact their billing department right away to avoid policy cancellation.

Choose the Best Option for You

Amtrust North America Bill Pay

Pay-As-You-Owe® (PAYO®)Our PAYO® solution makes workers’ compensation insurance premium payments as seamless as possible.  PAYO® works with approved payroll companies to calculate premium payment on what is owed each pay period based on the monthly reports issued to AmTrust.

  • Improved cash flow because premium is paid with actual payroll
  • Reduced potential of additional or return premium at audit
  • Simplified process because your payroll company handles payment and calculation

Confirm that your payroll company has adequate information on their workers’ compensation report, AmTrust requests a copy of the report and information on how the company will submit the insured’s premium payment. To find out if a payroll company is approved or to submit a company for approval, please contact your AmTrust sales representative.

You can also pay by check, phone or providing a monthly self-report. For additional information on these options visit, Payment Options.

Not a member of our team? AmTrust appointed agents have access to all of our online resources, plus 24/7 support. Contact us to learn more.

Workers’ Compensation Insurance from AmTrust Insurance


How to make a payment with AmTrust?

AmTrust offers flexibility with 24/7 online payment for premiums. To sign up, click “Register” in the AmTrust Online login box. All of the information needed to register can be found on your invoice. Once registered, you can pay the minimum, full balance or anything in between with a credit card or electronic check.

What is AmTrust online?

AmTrust Online is our simple-to-use web-based submission system that makes it fast and easy for agents to submit risks to underwriting. It provides a wide array of features and information all at your fingertips.

What does AmTrust North America do?

AmTrust provides insurance protection, warranty programs and risk management expertise to small businesses, professional and financial services firms, retailers, and manufacturers worldwide.

Where can I send a payment to AmTrust North America?

For payments regarding direct bill installments, down payments, quotes, audits or claims: AmTrust North America P.O. Box 6939 Cleveland, OH 44101-1939 For payments and correspondence regarding MSA, agency billed, return commissions, PAYO or premium finance: AmTrust North America P.O. Box 5849 Cleveland, OH 44101-0849 For overnight payments:

Does AmTrust offer payment options?

That’s why AmTrust offers its insureds a variety of options and plans for payment. Our payment methods when purchasing commercial liability, workers’ compensation insurance and other business owners’ policies are flexible, simple and convenient, removing the hassle.

How does AmTrust work?

AmTrust makes it easy to manage payments through a wide variety of options. Easy Pay makes it simple for policyholders to pay their insurance premiums online with a credit card or electronic check. There’s no login required, all you need is your policy number to get started.

What is AmTrust Payo & how does it work?

For insureds, this pay as you go, flexible cash flow payment system offers a way to have better control over their workers’ compensation insurance expenses. AmTrust PAYO takes away the guesswork and provides insureds a way to make smaller, more accurate payments based on their actual payroll.

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