How to Pay Your Aqua Ohio Water Bill Online

Aqua Ohio provides water and wastewater services to hundreds of thousands of customers across dozens of Ohio counties. As an Aqua customer, you are responsible for paying your water bill on time each month. Aqua offers a simple online payment system to pay your bill digitally from your computer or smartphone. This article outlines everything you need to know to sign up for online bill pay with Aqua and manage payments for your account.

Overview of Aqua Ohio

Aqua Ohio is a subsidiary of Aqua America, one of the largest water and wastewater utility companies in the United States Aqua Ohio serves approximately 300,000 people in various towns and cities across 12 Ohio counties.

The company is responsible for treating water from local sources, testing water quality, maintaining pipelines and infrastructure, reading meters, and billing customers for water usage each month. Customers receive a monthly bill from Aqua outlining usage and charges. You must pay your bill by the listed due date to avoid penalties.

Benefits of Paying Your Bill Online

Aqua makes paying your bill convenient through their online payment portal and mobile app Benefits of online bill pay include

  • Pay anytime, anywhere with an internet connection
  • Avoid late fees by scheduling payments
  • Go paperless and reduce clutter
  • Set up automatic payments for hands-free billing
  • Store payment methods securely for future use
  • Access payment history and billing statements
  • Receive email reminders about upcoming bills
  • Manage multiple accounts from one login

Online payments are fast and simple. You save time and gain peace of mind knowing payments are processed on time.

How to Sign Up for Online Bill Pay

Signing up for online bill pay with Aqua Ohio only takes a few minutes

  1. Go to and click “Pay My Bill”
  2. Select “Sign Up” under the log in fields
  3. Enter your 10-digit Aqua account number
  4. Provide your name, email, service address, and phone number
  5. Create a username and password
  6. Agree to the terms of use

Once registered, you can log in anytime to view balances, make payments, manage autopay settings, update account details, and more.

Making One-Time Payments Online

When logged into your account, you can easily make one-time payments:

  1. Click “Make Payment” from the menu
  2. Enter payment amount and select a payment method
  3. Choose which account(s) to pay if you manage multiple properties
  4. Review payment details and submit
  5. Print or save the confirmation page for your records

One-time payments typically process within 1 business day.

Setting Up Automatic Payments

For hands-free billing, you can enroll in automatic payments:

  1. Click on “Auto Payment Program” under My Profile
  2. Select “Enroll in Auto Pay” and enter your payment method
  3. Choose the account you want to activate automatic payments for
  4. Pick your preferred payment date
  5. Save your automatic payment settings

On the scheduled date each month, your bill will be paid automatically. You can cancel or edit auto pay anytime.

Going Paperless

Reduce waste and clutter by going paperless:

  1. In My Profile, find Communication Preferences
  2. Select “Paperless” to opt out of mailed paper bills
  3. Enter your email address to receive eBills instead
  4. Save your paperless settings

You’ll receive an email when your new eBill is ready to view and pay each month.

Helpful Payment Tips

Keep these tips in mind when paying your Aqua Ohio bill:

  • One-time online payments process faster than mailed checks
  • AutoPay ensures your bill is paid on time automatically
  • Notify Aqua if your address changes to avoid missed bills
  • The Aqua app lets you pay bills on-the-go

Following these tips will help ensure on-time worry-free bill payment. Contact Aqua customer service if you need additional assistance.

Paying your Aqua Ohio water bill online is the easiest way to save time and avoid late fees. Sign up for online bill pay on their website to access convenient features like one-time payments, automatic payments, paperless billing, account management, and mobile access. Paying online gives you flexibility while ensuring your bill is paid correctly and on time every month.

Aqua Water Ohio Bill Pay

Pay your Peel water bill online; anywhere, anytime

How do I pay my aqua water & wastewater Bill?

There are multiple ways to pay your Aqua water and wastewater bill, including using our e-Billing system, paying in person, by mail, by phone, and so on! If you are in need of financial assistance to ensure you continue to receive uninterrupted water service, or if you’d like to make a donation to help someone in your community, we’re here to help!

Where can I pay my Aqua Bill?

You can pay your bill in person at any Western Union location for a fee. Western Union agents can help you at your chosen location. You can mail your Aqua bill payment to this address: Aqua, P.O. Box 70279, Philadelphia, PA 19176-0279. Checks only please, made payable to Aqua, plus your state name.

Are Aqua Ohio water and wastewater rates regulated?

As a regulated utility, Aqua Ohio water and wastewater rates are set and approved by the Public Utilities Commission of Ohio (PUCO) or can be negotiated with local elected officials.

Can a municipality partner with Aqua Ohio?

For municipalities or authorities, Aqua Ohio can be a partner by integrating water or wastewater systems into Aqua’s existing operations. This gives the municipality an influx of cash to put toward other priorities and alleviates the burden of maintaining their own water and wastewater systems.

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