How to Pay Your Water Bill Online to Floyd County, GA – A Quick Guide

Paying your water bill to Floyd County Utilities is fast and easy through their online payment system. This comprehensive guide covers creating an account, processing electronic payments, setting up autopay, and tips for managing your water account online if you live in the Floyd County area including Rome, GA.

Overview of Floyd County Water Bill Payment Options

Floyd County offers several ways for customers to pay their water bill:

  • Pay immediately online by credit/debit card or eCheck
  • View statement history and account balance
  • Set up recurring autopay payments
  • Receive paperless billing via email
  • Pay by phone, mail or in person

To use the online payment features, you must first create an online account on the Floyd County website.

Step 1: Register for Online Access

  1. Go to and click on “Pay Water Bill” in the top menu.

  2. Select “New users click here” below the login fields

  3. Enter your Floyd County water account number and email address.

  4. Create a username and password. Be sure to record these.

  5. Accept the terms and conditions and click “Register” to create the account.

Once your account is created, you can immediately log in to view your water account details and make payments.

Step 2: Pay Your Water Bill Online

  1. Login to your online account at

  2. From the main menu, click on “Payments”.

  3. Select whether to pay the full or partial balance due.

  4. Enter your payment details:

    • Payment amount

    • Payment method – credit/debit card or bank account

    • Payment date

  5. Carefully review the payment summary and click “Submit Payment” to process.

You’ll receive a confirmation email with your payment details. The amount will be credited to your account shortly.

Tips for Managing Your Floyd County Water Account Online

Here are some tips for getting the most convenience from your online water account:

  • Check your balance regularly to avoid late fees.

  • Set up autopay or recurring payments for automatic on-time payment.

  • Go paperless by enabling email billing and notifications.

  • Update contact information if your address or phone number changes.

  • Monitor your usage via the statement history.

  • Contact Floyd County Utilities immediately if you see any discrepancies.

  • Use account alerts to monitor for high usage that could indicate leaks.

  • Keep your username and password secure. Change periodically.

What to Do if You Have Trouble Logging In

If you forget your username or password for the online payment portal, you can easily reset it:

  1. On the login page, select “Forgot your username or password?”.

  2. Choose to reset either your username or password.

  3. Enter your Floyd County water account number to verify your identity.

  4. Create and confirm your new credentials.

  5. You may need to enter a verification code sent to your email.

If you still can’t access your account, call Floyd County Utilities at 706-291-5130 for assistance recovering your online account access.

Pay by Phone via Automated System

In addition to online payments, Floyd County offers an automated phone payment system at 1-855-748-6560.

To use the automated phone payment system:

  1. Call the toll-free number above.

  2. Enter your 10-digit Floyd County water account number.

  3. Follow the prompts to enter your payment details.

  4. Payments can be made via credit/debit card or eCheck.

The phone payment system is available 24/7 for your convenience.

Sign Up For AutoPay for Easiest Payment

The most convenient way to pay your Floyd County water bill is to enroll in AutoPay through your online account. With AutoPay:

  • Your bill is paid automatically each month.

  • Avoid late fees from forgotten payments.

  • Save time over manually making payments.

To set up AutoPay:

  1. Log into your account and click on “My Profile”.

  2. Select “AutoPay Accounts” from the sidebar menu.

  3. Enter your credit/debit card or bank account information.

  4. Choose the payment date and amount each month.

  5. Review and submit the AutoPay enrollment form.

On the date you selected, your water bill payment will automatically be withdrawn each billing cycle. You can edit or cancel AutoPay at any time.

Contact Floyd County Utilities for Account Assistance

While the online tools make bill payment easy, Floyd County’s customer service team can also help with:

  • Questions about your water account or bill
  • Reporting leaks, service issues or outages
  • Arranging payment plans if needed
  • Disputing or correcting billing errors
  • Water service turn-on and shut-off

You can contact Floyd County Utilities by:

  • Calling 706-291-5130 Monday-Friday

  • Emailing [email protected]

  • Visiting in person at 217 Calhoun Ave, Rome GA

Having your account number available speeds up the process when you need account assistance.

Manage Your Water Account Online for Convenient Payment

Paying your water bill to Floyd County is quick and easy through their online account portal or phone payment system. Just remember to:

  • Set up autopay to ensure on-time payment automatically
  • Check your account regularly to avoid late fees
  • Update contact information if it changes
  • Use paperless billing via email to save time
  • Contact customer service if you ever need account help

Follow these tips to conveniently manage your Floyd County water account online and keep your payments on track.

Floyd County Water Bill Pay Rome Ga

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Pay Water and Sewer bills online

Where can I pay my Floyd County water bill?

The Floyd County Water Department, located in Rome, Georgia, provides water services to residents of Floyd County. The department offers online bill pay, mail-in payments, and in-person payments at customer service centers. They also have an on-call technician for after-hours service and provide both printed and e-billing statements.

What services does Floyd County Water Department offer?

The department offers online bill pay, mail-in payments, and in-person payments at customer service centers. They also have an on-call technician for after-hours service and provide both printed and e-billing statements. Water billing information, conservation tips, and contact information for the Floyd County Water Department in Rome, Georgia.

What fees will be charged if I don’t pay my water meter?

Fees will be charged for NSF/closed account checks, broken locks, meter tampering, cut-offs for non-payment, and damages to the water meter or electronic devices connected with an automated meter reading system. Drive-through window, night deposit drop box, in-person, automatic draft, and online payments are available for customer use.

How do I pay my solid waste Bill?

Contact Us Utility Billing/Landfill/Solid Waste You must enter your account number and customer number (ID) as it is printed on your bill. Please allow 2 business days for payment to be posted.

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