Paying your Bay County utility bill for water, sewer and other services is easy and convenient through various online, phone, mail and in-person options This comprehensive guide outlines the available payment methods, assistance programs, billing details, and tips for paying on time
Online Payments
Payment of your Bay County utility bill online through the safe payment portal at BayCountyFL is the fastest way to do it. gov.
You’ll need your web ID from your latest bill to register for an account. Once set up, you can pay one-time or recurring bills from your bank account or by credit/debit card.
Online payments post to your account within 1 business day, avoiding late fees. You’ll get instant email confirmation.
Phone Payments
Call 850-818-3364 to pay your Bay County utility bill over the phone using Visa, Mastercard or Discover credit cards Debit cards are also accepted
When you call, have your account number, card number, expiration date, and billing address ready. There are no additional service fees.
Mail-In Payments
If you want to pay by check or money order through the mail, send your payment to:
Bay County Utility Services
3410 Transmitter Road
Panama City, FL 32404
Write your account number on the check and allow 5-7 days for delivery to avoid late fees. Payments are posted the day they are received.
In-Person Payments
Visit the Bay County Utility Services building at 3410 Transmitter Road in Panama City to pay your bill in person Monday-Friday from 8am-5pm.
Accepted payment methods include cash, check, money order, and credit/debit cards (with valid ID). Visa, Mastercard and Discover cards accepted.
Drop Box
A secure drop box for check or money order payments is located outside the Utility Services building. Payments received before 7:30am are posted same-day. After 7:30am, they post next business day.
Payment Plan
If you’re struggling to pay your balance in full, call 850-248-5010 to set up a monthly payment plan that splits your total into smaller, manageable installments. This prevents service disruption.
Stick to the payment schedule to avoid penalties. A fee may apply. Payment plans must be arranged before disconnection occurs.
Financial Assistance
Low-income Bay County utility customers can apply for financial assistance through programs like the Low Income Home Water Assistance Program (LIHWAP).
Non-profit groups like Salvation Army also offer help with utility bills for those facing economic hardship. Contact them for eligibility requirements.
Late Fees
Bay County utility bills are due on the 10th of each month. A late fee of 1.5% is charged on any unpaid balance after that due date.
Pay online to avoid late fees, since it posts instantly. For mailed payments, allow 5-7 business days and pay early each month.
Account Updates
Promptly update Bay County Utility Services any time your contact information, mailing address or account details change to prevent issues.
You can update details through your online account or by calling 850-248-5010. Review bills closely for errors.
Paperless Billing
Go green and reduce clutter by enrolling in paperless billing. Simply log into your account and switch to electronic statements rather than mailed paper bills.
Get an email each month when your new utility bill is ready to view and download online. You can still pay by mail if preferred.
Understand Your Bill
Your Bay County utility bill summary shows your previous balance, payments received, current charges for services, amount due and due date.
The statement details your water consumption, sewer charges, service fees and any account credits or adjustments during the billing cycle.
Request an Itemized Bill
You have the right to ask for an itemized utility bill from Bay County breaking down the services rendered and associated fees line-by-line.
To get an itemized bill, call 850-248-5010 or email your request specifying you want your charges itemized each month.
Auto Pay
For secure, hassle-free utility payments, enroll in recurring auto pay through your online account. Your bill amount will automatically debit from your bank account each month on the due date.
You’ll never miss a payment or deal with late fees again. Auto pay gives peace of mind your bill is always paid on time.
Account Number
Your Bay County utility account number is located at the top right of your printed bill statement. It is a unique 10 digit number that identifies your property service address.
Have this account number handy whenever you need to pay your bill, access your account online or speak to customer service regarding your utility services.
Payment Receipt
When paying your Bay County utility bill through any method, make sure to save the emailed receipt or payment confirmation number for your records.
This contains important details like amount paid, account number, date of payment and method. Save until the transaction appears on your account.
Cost Saving Tips
- Conserve water and limit usage
- Fix any leaks promptly to avoid excess charges
- Install water saving appliances and fixtures
- Only run full loads in dishwasher and washing machine
- Take shorter showers instead of baths
- Install a rain barrel to collect water for lawn/garden
- Adjust watering schedule seasonally
Paying your Bay County utility bill is quick and straightforward online, by phone, mail or in person. Contact customer service if you need personalized assistance or bill pay help.
Cross Connections – HydroCorp
ALL RESIDENCE ARE REQUIRED TO BE INSPECTED PER ENVIRONMENT, GREAT LAKES & ENERGY (EGLE)
Bay County Department of Water and Sewer has partnered with HydroCorp for our cross connection program. The cross connection program is mandated by Environment, Great Lakes & Energy (EGLE) to maintain safe and healthy potable water. The program requires HydroCorp on behalf of Bay County Department of Water and Sewer to perform plumbing inspections of all residences that have a connection to the public water supply. Thank you for your participation in this matter. If you have any questions or concerns please contact us through our website (www.baycodws.org).
Address 3933 Patterson Rd.
Bay City, MI 48706
Office Hours Monday—Friday: 7:30AM- 4:00PM Closed 12:30PM – 1:00PM
Lobby Hours Monday—Friday: 9:00AM- 3:30PM Closed 12:30PM – 1:00PM
Closed Saturday & Sunday
Pay Water and Sewer bills online
FAQ
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How do I pay my utility bill in Bay County?
Through postal mail. You can mail in your Utility payment by sending it to the Bay County Utility Services Administration building. Please give the mail enough time to get here so that there is no late fee applied. There are no alerts at this time. You can pay your utility bills in person, at a drop box, online, over the phone, or through the mail.
How do I Pay my Green Bay water utility bill?
The Green Bay Water Utility, a public utility in Wisconsin, delivers reliable drinking water and wastewater treatment services, safeguarding local waterways. Common questions, curated and answered by doxo, about paying Green Bay Water Utility bills. How can I pay my Green Bay Water Utility bill? You can pay them directly on this website.
How do I pay my water bill at Baytown water?
Baytown Water customers can contact the Utility Billing department at 1-844-219-7880. Visa, Mastercard, and Discover cards are accepted over the phone. If you don’t have the time to pay in person or over the phone, you can mail a check. The mailing address for payments is P.O. Box 301460, Dallas, TX 75303-1460.
How do I make a payment at the Bay County Courthouse?
By calling 855-796-5762 Monday – Friday 7 a.m. – 12 a.m. and Saturday and Sunday 9 a.m. – 6 p.m. EST. You can use a debit or credit card and there is a convenience fee. You can mail your payment with a Money Order or Cashier’s Check. In person payments may be made Monday-Friday 8 a.m. – 4:30 p.m. in room 110 of the Bay County Courthouse.