How to Pay Your BBT Auto Loan Bill Online, By Phone or By Mail

Having an auto loan through BB&T now Truist makes owning your dream car possible. But keeping up with monthly payments is essential. BB&T offers several ways to pay your auto loan bill conveniently, either online, by phone, by mail or in person. This guide will walk through the various payment options, with tips to pay your BB&T auto loan on time every month.

Pay Online

Paying your auto loan online is the quickest way to make sure your payment is received on time. Here are your online payment options with BB&T:

Pay Online Through BB&T Online Banking

The easiest way to pay online is to set up recurring payments through your BB&T online banking account. You can schedule one-time or automatic recurring payments to be deducted from your BB&T checking or savings account.

To get started log into your BB&T online banking account and navigate to the Transfers + Payments section. Click “Add Payee” and select your auto loan from the payee list. Schedule the recurring payment for your monthly due date.

Setting up automatic payments ensures your loan payment is never late, preventing costly late fees. The funds will be transferred from your BB&T account each month on the due date you specify.

Pay as a Guest Through BB&T Online Banking

If you don’t have a BB&T account, BB&T does allow guest payments through their online system. On the login page, click “Pay Loan or Credit Card” and enter your auto loan account number, payment amount and debit card information.

While convenient, guest payments must be initiated each month before your due date. Auto payments are only available by logging into your BB&T account.

Pay Online Through Your Bank

Most banks allow online bill pay through their website. Log into your bank account and find the bill pay section to set up BB&T as a payee. You will need your auto loan account number to add the payee.

Schedule the payments to go out 5-7 business days before your due date to ensure on-time arrival. While bank bill pay works, sporadic delays can happen so automatic payments through BB&T may be more reliable.

Pay By Phone

Paying your BB&T auto loan over the phone is easy and convenient if you need assistance or prefer talking to someone. Call 1-800-226-5228, select option 3 for loans then follow the prompts to make a payment.

You’ll need to enter your loan account number and debit card information. The automated system will process your payment directly. Make sure to call during normal business hours on a weekday.

Phone payments provide a quick way to pay if you have issues with the online system or need to update your account information.

Pay By Mail

To pay your BB&T auto loan by check, mail your payment and remittance stub to:

BB&T Auto Finance
P.O. Box 2306
Wilson, NC 27894

Write your account number clearly on the check and allow at least 7-10 business days for standard mail delivery to avoid late fees.

While mailing a check can work, delays or lost payments are possible. I recommend setting up automatic online payments through your BB&T account for maximum reliability.

Pay In Person

Many BB&T branches accept auto loan payments at the teller. Stop by your local branch and have them process a payment on your auto loan account.

Call ahead to confirm the branch accepts auto loan payments and their hours. You’ll need to provide your account number and payment method. Paying in person ensures same day crediting of your funds.

Payment Tips & Reminders

  • Set up automatic payments through your BB&T online account to avoid late fees. Online and phone payments process quicker than mailed checks.

  • Always update your account information like address, phone number and bank account details to avoid declined payments.

  • If your payment will be late, call BB&T immediately and discuss your options. Late fees add up quickly.

  • Avoid sending checks too close to your due date as mail can take 7-10 days to reach the processing center.

  • Paying by debit card or online adds convenience, but make sure funds are available to avoid non-sufficient funds fees.

  • Online and phone payments credit to your account quicker than mailing a check which could get delayed or lost.

Paying your BB&T auto loan on time is key to keeping your account in good standing. Set up automatic payments through BB&T online banking for worry-free, on-time payments every month.

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FAQ

How do I pay my Truist loan?

Find a branch to make your payment in person at any of our locations. To make a payment with our automated line, call 800-634-7928. You may be able to set up electronic payments through your deposit account at another institution. You will need to sign in to your deposit account to set up payments.

Does Truist offer an online bill paying service?

Bill pay and eBills View, manage, and pay bills securely in one place—with one simple sign in. With bill pay and eBills, you can view electronic versions of paper bills, track due dates, set up email reminders, and choose your payment frequency.

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