Paying your monthly Berkeley Electric bill is easy and convenient with several options to choose from. While many members utilize the online payment system or pay in person Berkeley Electric also offers a bill pay by phone method. This article will provide full details on how to pay your Berkeley Electric bill over the phone using the automated system.
Overview of Berkeley Electric Bill Payment Options
Berkeley Electric is the largest not-for-profit electric cooperative in South Carolina, providing service to over 100,000 members in Berkeley, Charleston and Dorchester counties. As a member-owned co-op, they strive to provide exceptional service and multiple payment options to accommodate members.
In addition to paying your bill by phone Berkeley Electric offers several other convenient ways to pay each month
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Online Payments – Members can pay through SmartHub, Berkeley Electric’s online portal and mobile app. Payments can be made anytime and are posted immediately.
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In Person – Payments can be made at any of Berkeley Electric’s local district offices during business hours. A minimum $20 payment is required.
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Auto Draft – Members can enroll in auto draft to have payments automatically drafted from a bank account or credit card each month.
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MoneyGram: For a small fee, Berkeley Electric’s Receive Code can be used to send money through MoneyGram.
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24-Hour Kiosks—App payments can be made at kiosks outside of district offices and in some stores.
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Mail – Payments can be mailed to Berkeley Electric’s payment processing center.
How to Pay Your Berkeley Electric Bill by Phone
Paying your bill by phone is easy and only takes a few minutes. Here are step-by-step instructions:
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Call the automated phone payment line at 1-877-853-6731. This line is available 24/7 for payments.
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Enter your 10-digit Berkeley Electric account number when prompted. This connects your call to your account.
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Select your payment method – you can pay by debit/credit card or checking account. Debit/credit cards accepted include Visa, MasterCard, American Express and Discover.
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Enter card or checking account information – you will be prompted to enter your account number, expiration date and CVV code for credit/debit cards. For checking accounts, enter your routing and account numbers.
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Enter payment amount – you can pay the total amount due, make a partial payment or pay a specific amount. The system will verify the payment amount entered.
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Confirm payment details – the system will repeat back your payment info for confirmation before processing. Make sure all details are correct.
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Receive payment confirmation – once your payment is processed, you will receive a confirmation number for your records. Your payment is immediately applied to your account.
The entire call takes just a couple minutes. By following the voice prompts, entering required info and confirming details, paying your Berkeley Electric bill by phone is quick, easy and secure.
Helpful Tips for Paying Your Bill by Phone
To ensure your payments go smoothly when using the automated phone system, keep these tips in mind:
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Have your account number handy to enter when prompted. This connects your call to your account.
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Only use the automated system. Berkeley Electric does not accept live payments from member service reps over the phone.
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Have your payment info ready – card numbers, expiration date, CVV code, checking account and routing numbers, etc. This makes the process faster.
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Record your confirmation number at the end for your records and proof of payment.
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Double check payment amount before confirming to avoid processing the wrong amount.
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Contact Berkeley Electric if your payment will be after the due date to avoid late fees.
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If you receive a call demanding immediate phone payment, hang up and call Berkeley Electric directly. Do not provide payment info over an unverified call.
Following these tips will help ensure your phone payments process smoothly and your account remains in good standing.
What Payment Methods Can Be Used to Pay Over the Phone?
Berkeley Electric offers several payment method options when utilizing the automated phone payment system:
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Credit Cards – Visa, MasterCard, American Express and Discover card payments are accepted over the phone. You will need to enter the full card number, expiration date and CVV code on the back.
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Debit Cards – Debit cards with a Visa, MasterCard, American Express or Discover logo can be used. Enter your PIN when prompted after supplying card details.
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Checking Accounts – Pay directly from your checking account by entering your routing and account numbers when prompted.
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MoneyGram – You can use MoneyGram to make cash bill payments at retail locations using Berkeley Electric’s Receive Code. There is a $1.50 convenience fee.
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Gift Cards – Prepaid Visa or MasterCard gift cards can be used if registered with your name and billing address. Enter card details when paying.
The automated system is secure and will guide you through entering the required information for different payment methods to complete your transaction.
Can I Pay Without Entering My Full Account Details Each Time?
Yes, with the automated phone payment system you can store your payment information to avoid re-entering it each month. This saves significant time when paying your bill.
To store your account details:
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When prompted for payment information, do not enter anything.
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Say “representative” clearly to be connected to a live agent. Let them know you want to store your payment method for future quick payments.
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Provide your details – the agent will securely store your credit/debit card or checking account info.
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For future calls, when prompted for payment info, say “stored account”. Your stored payment method will be used to complete the payment.
Storing your information enables you to pay your Berkeley Electric bill in seconds without needing to enter details each time. Your data is securely saved and encrypted by Berkeley Electric’s automated system.
What Happens If I Miss the Payment Due Date?
Berkeley Electric does have due dates for bill payment each month. If you miss the due date, a late fee will be applied to your account. Late fees are 1.5% of the unpaid past due balance.
To avoid late fees, make sure to pay your bill by the due date each month. Mark your calendar with a reminder.
If you need to pay after the due date has passed, contact Berkeley Electric as soon as possible to discuss a payment plan. While late fees may still apply, they can make arrangements to avoid disconnecting your service. Never ignore a past due bill – call them to resolve it.
Making your payment by the due date is important to avoid penalties. By paying on time with the automated phone system, SmartHub, auto draft or other options, you can maintain good standing on your account.
How Can I Get Assistance Paying My Berkeley Electric Bill?
If you are struggling financially, Berkeley Electric does offer programs to assist members in paying their electric bills and avoiding disconnection:
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Payment Arrangements – Contact Berkeley Electric to set up a monthly payment plan tailored to your situation to pay down a past due balance. Plans can offer extended due dates and amounts.
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LIHEAP Assistance – Low Income Home Energy Assistance Program can provide federal grant money to help cover electric bills and balance reductions for those who qualify based on income.
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Project SHARE – Member-funded assistance program of Berkeley Electric that provides emergency bill payment assistance to those in need. Grant amounts are based on your situation.
Don’t hesitate to contact Berkeley Electric if you are having difficulty paying your bill. Their team can go over programs and resources that may be available to help. Communication is key – they want to keep your power connected.
The bottom line is paying your Berkeley Electric bill on time is important. But if you do run into issues, reach out for assistance. Programs are in place to help members in need keep their electric service.
Can I Submit Meter Readings by Phone?
Yes, Berkeley Electric members can call in meter readings by phone if they are enrolled in the Co-op’s Read My Meter program. To submit readings:
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Call Berkeley Electric’s automated Read My Meter line at 1-866-229-3574.
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Enter your 10-digit account number followed by the # sign when prompted.
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Use your phone to enter the 5-digit reading on your electric meter.
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Confirm the reading entered is correct for the automated system.
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You will receive a confirmation number if submitted successfully.
Submitting self-readings by the monthly deadline helps ensure accurate billing without estimated reads. Berkeley Electric recommends submitting 2-3 days before your billing date. Phone submission makes it quick and easy.
Let the Automated System Make Paying Your Bill Simple
As you can see, the automated phone payment system offers Berkeley Electric members a fast, simple way to pay their electric bill each month. By following the voice prompts and having your information ready, payments can be made in just minutes without having to speak with a representative.
Keep these tips in mind for smooth transactions:
- Have your 10-digit
What payment methods are accepted for paying my bill?
Berkeley Electric Cooperative offers customers several payment options for paying their bills. Customers can use traditional payment methods such as cash, check, and money order. Berkeley Electric Cooperative also accepts electronic payments made via credit/debit card or electronic check. Customers can pay their bill over the phone or online, and payments can be set up to be a recurring charge. Furthermore, Berkeley Electric Cooperative also offers the option of paying through their mobile app. This allows customers to pay their bill on the go, anytime and anywhere. customers can also set up payment options such as having the bill automatically charged to their credit card every month, or having the bill deducted directly from their checking account.
For those looking to make a one-time payment, customers can also use third-party payment services such as PayNearMe, which allows people to pay with cash at thousands of convenient locations, and Western Union which makes it easy to send and receive money. Customers can also use their banks online bill pay, or they could use BillMatrix to make a one-time payment.
No matter which payment option you choose, Berkeley Electric Cooperative makes sure that paying your bill is easy and convenient. You can rest assured that your payment is processed quickly and securely, and you will always have the most up to date information about your account.
Berkeley Electric Cooperative Customer Service
Berkeley Electric Cooperative offers its members excellent customer service. There are several ways to reach the cooperatives customer service team. Members can call the main office directly at 843-761-8000. This line is open Monday through Friday from 8:00am to 5:00pm. For after-hours emergencies, there is a 24-Hour Outage Line which can be reached at 843-761-8010.
The cooperative also has a website, www.becsc.com, where members can find information on rates, services, and access their account. Here they can also pay their bill online, view their account balance, see current and past outage areas, as well as set up notifications for when outages occur. On the website, members can also access the “Contact Us” page, which provides a direct email address as well as a link to the cooperatives Facebook page.
The Facebook page is designed to allow members to leave comments and questions, which are responded to by the Cooperative. Here, members can also keep up to date on the latest news from the Cooperative as well as view informative videos. The page is also set up to allow members to easily send in a short message to the Cooperative with any questions or concerns.
The Cooperative also has an app, “My BEC” available for both Apple and Android users. This app allows members to access their account information from anywhere, pay their bill, view their usage statistics, and set up notifications for when outages occur in their area. The app also has two-way communication capabilities, allowing members to alert the cooperative of any concerns they may have.
Berkeley Electric Cooperative Power Outage Map: Every Berkeley Electric Cooperative customer should check the power outage map today. This helpful map keeps customers informed about outages in the area. To check the map, simply visit the Berkeley Electric Cooperative website. Once youve landed on the homepage, click on the Outage Reporting & Map tab located in the top right corner. This will open up a map of the Berkeley Electric Cooperative service area where you can quickly see if there are any current outages. If there are, the affected areas will be highlighted on the map and you will be able to view more detailed information about the outage in the area.
If you are experiencing a power outage that is not shown on the Berkeley Electric Cooperative Power Outage Map, you can report it to the company by calling their customer service number at (843) 549-2281. After reporting the outage, a representative will provide you with an estimated time for when the power should be restored. Additionally, they may suggest alternate power sources in the meantime, such as a generator or battery-powered devices. Its important to report all power outages as soon as you notice them to ensure the most accurate response time from the company.
Staying informed about power outages in your area is important. With the Berkeley Electric Cooperative Power Outage Map, its easy to keep track of power outages in your area and how they might affect you. If you need further assistance, Berkeley Electric Cooperatives customer service team is always available to help. Be sure to check the outage map today and report any outages you may experience.
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Berkeley Electric Cooperative’s (BEC) outage map is a useful tool for members looking to stay up to date on outages in their area. The outage map is updated in near-real-time, making it easy for members to see how many people in their area are affected by outages. The outage map is divided into areas, with each area showing the total number of customers being tracked and the number of outages reported for that area.
At the top of the map, members can find the date and time that the >
By selecting an area, members can see the exact number of customers being tracked and the number of outages reported in that area. The map also shows the exact locations where outages have been reported. Members can zoom in on the map to get an even closer look at specific areas. This allows them to get a better view of where outages are located and how widespread they are.
Having access to the outage map makes it easy for members of Berkeley Electric Cooperative to stay updated on outages in their area. With just a few clicks, members can see how many people in their area are affected by outages. They can also zoom in on the map to get an even closer look at specific areas. This helps members make better decisions when it comes to their electricity, and it ensures that they are always prepared for unpredictable outages.
How Do I Save Money on My Electric Bill with Berkeley Electric Cooperative
FAQ
How do I pay my Berkeley electric bill without signing in online?
Where is Berkeley Electric Cooperative headquarters?
What is the phone number for Withlacoochee bill pay?
How much does Withlacoochee Electric charge per kilowatt hour?
How do I make a payment at Berkeley Electric Co-op?
Payments can be made over the phone through the Co-op’s Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account number and credit/debit card or checking information are all that is needed. Please note – we do not accept live payments by a member service representative over the phone.
Where can I Find my Berkeley Electric Cooperative Bill?
You can contact them directly by phone 888-253-4232, email ( [email protected]) or on their website . I’m looking for my bill. Where can I find it? You can find your bill online at Berkeley Electric Cooperative . What types of Berkeley Electric Cooperative payments does doxo process?
What information do I need to join Berkeley Electric Cooperative?
A Berkeley Electric Cooperative account number and credit/debit card or checking information are all that is needed. Please note – we do not accept live payments by a member service representative over the phone. Members must use the automated phone system.
How do I make a payment to Berkeley?
By working with the State of Colorado, you can click on the link below to make your payment to Berkeley either by check or credit card. Credit cards accepted are American Express, Discover, Mastercard, and Visa. A processing fee of $1 will be charged for payments made using an electronic check regardless of the amount.