A Guide to Paying Your Bluegrass Energy Bill Online

Paying your monthly Bluegrass Energy electric bill should be simple and convenient. With online bill pay, you can easily manage payments 24/7 through your online account. Read on to learn everything you need to know about paying your Bluegrass Energy bill online.

Benefits of Paying Online

Bluegrass Energy offers several options for paying your electric bill each month. But paying online provides some key advantages:

  • It’s fast – Pay instantly and have your payment processed right away. Much faster than mailing a check.

  • Available anytime – Manage payments on your schedule, with 24/7 account access.

  • Automatic payments – Setup recurring payments to have your bill paid automatically each month.

  • Store payment info – Securely save payment accounts in your profile for easier billing.

  • Paperless billing – Reduce clutter and access your bills digitally through your account

  • Account management – View billing history, update account details, and more

With its speed, convenience, and flexibility, online bill pay is a great option for Bluegrass Energy members.

How to Pay Your Bill Online

Ready to start paying your electric bill online? Here are step-by-step instructions:

  1. Visit the payment website – Go to https://billing.bgenergy.com/onlineportal/Default.aspx

  2. Log into your account – Enter your Bluegrass Energy username and password. If you don’t have an account, you can create one on the website.

  3. Select “Pay Now” – Locate and click the yellow “Pay Now” button to proceed to payment.

  4. Enter payment amount – Input the total payment amount for your current bill. You can pay the full balance or a partial amount.

  5. Select payment method – Choose whether to pay by credit/debit card, bank account, or stored payment method if available.

  6. Input details and submit – Provide account details for your selected payment method and click submit.

  7. Confirmation – Review the on-screen payment confirmation displaying your payment details.

And you’re done! The full payment process takes just a few quick minutes when you pay your Bluegrass Energy bill online.

Payment Methods for Online Bill Pay

Bluegrass Energy offers several options when paying online:

  • Credit or debit card – All major cards accepted. Earn rewards on your credit card.

  • Checking or savings account – Link directly to your bank account.

  • Stored payment method – Save your details for future quick payments.

  • Prepaid card – Pay with a gift or prepaid debit card.

Choose the online payment method that works best for your needs each month.

The Benefits of Setting Up Automatic Payments

For maximum convenience, consider enrolling in automatic payments through Bluegrass Energy’s online bill pay system. This offers several advantages:

  • Your bill gets paid automatically each month on the due date.

  • Avoid late fees since your bill is always paid on time.

  • One less bill to remember to pay manually.

  • Track payments easily in your payment history.

  • Change or cancel automatic payments anytime.

Setting up autopay payments takes just minutes but provides ongoing convenience and reliability.

Pay Early to Avoid Late Fees

When paying online, be sure to pay your Bluegrass Energy bill early to avoid late fees. Bills are due by the 20th of each month. Pay a few days before the due date to be sure your payment processes on time.

Bluegrass Energy charges a fee for late payments, so set payment reminders and pay early each billing cycle. The online system makes it easy to pay in just minutes anytime before the due date.

Manage All Your Account Details Online

In addition to monthly bill payments, Bluegrass Energy’s online account system allows you to:

  • View current and past billing statements and payment history

  • Monitor your electric use

  • Update personal and payment information

  • Enroll in paperless billing

  • Set notifications and reminders

  • And more!

Your online account is your convenient one-stop-shop for managing payment, tracking electric use, and updating details.

Access Online Account Help and Support

If you ever have trouble with the online payment system or account management, Bluegrass Energy offers the following help and support:

  • Contact Us form – Submit questions online and a team member will contact you.

  • Phone support – Call 888-546-4243 during business hours for assistance.

  • FAQs – Frequently asked questions answer common queries.

  • Step-by-step guides – How-to articles walk you through processes.

Don’t hesitate to reach out to Bluegrass Energy’s stellar customer support if you need help with online bill pay or your account.

Other Ways to Pay Your Bluegrass Energy Bill

While online bill pay is incredibly convenient, Bluegrass Energy does offer other payment options:

  • By mail – Mail check or money order payments with your remittance stub.

  • In person – Visit any Bluegrass Energy office or authorized payment location.

  • Phone – Call in payments using the automated pay-by-phone system.

  • Bank draft – Monthly payments automatically drafted from your bank account.

  • Pre-pay – Add credit to your account in advance before usage.

Choose the payment method that gives you the most convenience and flexibility each month.

See If You Qualify for Energy Assistance

If you are ever struggling financially and unable to pay your Bluegrass Energy bill in full, you may qualify for energy bill assistance programs:

  • LIHEAP – Provides home heating and cooling assistance.

  • WAP – Helps weatherize homes to improve energy efficiency.

  • Assistance funds – Charities offer energy bill grants and financing.

  • Payment plans – Set up an installment plan with Bluegrass Energy.

Contact Bluegrass Energy to learn about bill help programs you may qualify for. Never hesitate to ask about assistance if needed.

Sign Up for Important Account Alerts

Take advantage of account alerts offered through Bluegrass Energy’s online account system. You can receive notifications about:

  • Payment confirmations
  • Past due reminders
  • Outage alerts
  • Usage milestones
  • And more

Customize alerts so you stay informed about important account activity and billing due dates. Manage alert preferences through your online account.

Go Paperless with E-Billing

For maximum convenience, enroll in Bluegrass Energy’s free E-Bill paperless billing option.

With E-Bill you’ll receive a monthly email notification when your new bill is ready to view and pay online through your account. This allows you to:

  • Access billing digitally 24/7
  • Receive and pay bills faster
  • Reduce paper clutter

Eliminate paper bills and enjoy the speed and convenience of paperless billing. Enroll through your online account portal.

Online Bill Pay Ensures Easy, Reliable Billing

Paying your monthly Bluegrass Energy utility bill online provides a fast, convenient way to manage your account anytime. Sign into your online account to monitor usage, pay quickly, enroll in autopay, update details, and more.

Online bill payment takes the hassle out of monthly energy billing. Be sure to pay early before your due date each month to avoid late fees. And contact customer support if you ever have questions or account issues.

Bluegrass Energy Online Bill Pay

How to Pay Bills Online

FAQ

Where can I pay my direct energy bill?

You can pay through your Online Account Manager. Call our automated phone system at 1-888-305-3828. By mail: Write your check or money order payable to Direct Energy. Be sure and write your account number on your check or money order.

How do I Pay my Blue Grass Energy Bill?

A convenient reply envelope is enclosed with your monthly bill to make paying your bill easier. Bills may also be paid at any of the four Blue Grass Energy locations. Our Headquarters Our Local Offices You may pay in the office, the convenient drive-thru or the overnight deposit box. Payments accepted at several local banks

Does Blue Grass Energy accept payments?

Payments accepted at several local banks Blue Grass Energy has partnered with these institutions to accept current monthly bill payments. You will need to make other arrangements for late or overdue payments as the banks are not set up to accept payments for delinquent accounts.

How does e-billing work at Blue Grass Energy?

E-Billing takes online bill payment one step further. At Blue Grass Energy, we can email your electric bill each month. On your billing date, you’ll receive an email that links you directly to your Blue Grass Energy bill. Click here to sign up. Co-op Connections Program helps you save more and live healthier every day!

How is Blue Grass Energy funded?

It is funded by Blue Grass Energy members who round up their monthly electric bills to the nearest dollar; and provides funding to charitable causes across our 23-county service area. Once a member enrolls, the average yearly contribution would be about $6. For example, a $64.89 bill would round up to an even $65.

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