Convenient Ways to Pay Your Buffalo Water Bill

As a Buffalo resident, keeping your water service flowing means paying your Buffalo Water authority bill on time each month. But with busy schedules, it can be easy to forget this important task. The good news is Buffalo Water offers various convenient payment options to fit any lifestyle. Read on to learn the easy ways you can pay your water bill.

Online Account Access

The simplest way to pay your Buffalo Water bill is through their online customer portal. After creating a login, you can securely view your account details and make a payment any time from your computer or mobile device.

To get started, go to https // and select the “Water Bill Payments” option. Enter your 10-digit account number and set up your user profile.

Once logged in, you’ll see your current water bill with the total amount owed and due date. You can pay the full or partial balance right on the spot.

The online system accepts VISA MasterCard Discover and American Express cards. You can also pay directly from your checking or savings account.

I love the convenience of paying my water bill online. Within a few minutes, the transaction is complete and I receive email confirmation. I can easily reference past bills and payments in my account history.

Automated Phone Payments

For a completely hands-free bill payment experience, Buffalo Water offers an automated pay-by-phone system. Call 1-844-711-0322 and follow the voice prompts to make a quick payment.

You’ll need to enter your 10-digit account number and the exact payment amount due. The system accepts payments from debit/credit cards and checking/savings accounts.

The automated phone payments are super fast and can be made 24/7. I like having it as a backup option if I’m away from my computer when my bill is due. The voice menus are straightforward to navigate.

Mail-In Payments

If you prefer paying bills the old-fashioned way, Buffalo Water still accepts check or money order payments by mail. Simply send your payment to:

Buffalo Water
281 Exchange Street
Buffalo, NY 14204

Be sure to include your 10-digit account number on the check so payment is applied correctly. Allow 5-7 days for your mailed payment to reach them and be processed.

I keep some pre-addressed envelopes on hand to mail my payment when needed. Drop it in the mailbox and you’re done! Just remember to mail it several days before the due date.

In-Person Payments

For those who prefer the personal touch, Buffalo Water accepts cash, check, or credit card payments made in-person at their downtown office:

Buffalo Water
281 Exchange Street
Buffalo, NY 14204

Office hours are Monday-Friday from 8:30am-4:00pm. You can also leave a payment at the drop box 24 hours a day, seven days a week.

I try to stop by the office once a year just to put a name to the face of my water provider. The representatives are always friendly and glad to assist!

Update Your Payment Method

If you currently have auto-debit payments set up with Buffalo Water, don’t forget to update your payment method information if your credit card expires or account details change.

Simply log into your online account or call the billing department. This prevents any interruption in your automated payments.

I had a new debit card issued and forgot to update my water bill auto-pay. Make sure to note any account changes right away to avoid declined payments or late fees.

Access Online Account Anywhere

One tip when paying your Buffalo Water bill online – bookmark the website on all your devices for easy access anywhere. Add it to your home screen on mobile too.

This way, I can quickly log in to view my bill and make a payment whether I’m at home, work, or out and about. Easy water bill management on the go!

Get Payment Reminders

Don’t let that water bill get lost in a sea of papers on your desk! Sign up for payment reminders through Buffalo Water’s online account system.

You can receive email or text alerts a few days before your bill is due, so you never miss that payment deadline. They also notify you if a payment fails in case your account needs an update.

The reminders give me peace of mind that my water payment is handled on time. I don’t have to manually track due dates or risk forgetting.

Avoid Surprise Bills

While on your Buffalo Water account, take some time to review your monthly usage and service details. Being informed about your water habits can help avoid unexpectedly high bills.

Look for any spikes or drops in usage that may indicate leaks or other issues. Take note of billing cycles and seasonal changes. Understanding your full water profile makes budgeting easier.

Monitoring my usage helps me stay on top of my water bill. I’ve noticed when my usage jumps in the summer months and can plan accordingly.

Stay Informed with Email News

Along with bill reminders, Buffalo Water sends informational emails to customers about developments with the utility. This includes news about system upgrades, water quality reports, new payment programs, and more.

Reading these email updates keeps me in the loop on everything happening with my water provider. I learn useful facts about the water treatment process and infrastructure.

Sign up to receive their email list so you don’t miss any notable Buffalo Water announcements that may impact you.

Choose Your Best Payment Method

At the end of the day, Buffalo Water offers various options to fit every customer’s payment preferences and schedule. Paying your water bill has never been easier!

I like the convenience of automated payments, but you may prefer mailing in checks or handling it in-person. Choose the payment method that suits your needs to check that water bill off your list.

Hopefully this overview gave you some helpful ideas to streamline paying your Buffalo Water bill. Consistent on-time payments keep your water flowing and avoid any service disruptions.

Buffalo Water Authority Bill Pay

Know your rights: Buffalo residents can negotiate their water bill payments until June 30th


How do I check my water bill?

Query your bill by dialing *888# and select option 2 – Query Bill.

What is the phone number for Erie County water Authority one time payment?

While you are always welcome to call ECWA Customer Service at (716) 849-8444 during regular business hours (Monday-Friday, 8:00 am to 5:00 pm), you might find the answers to some of your questions right here.

How much is the water bill in Buffalo NY?

The Buffalo Water Board raised water rates, effective Oct. 1, 2023. The average Buffalo household will pay $452 a year for water. The average residential water customer in Buffalo will see a $41 a year increase on their bill because of rate hikes approved by the Buffalo Water Board that went into effect Oct.

What is the phone number for the city of Buffalo?

The call center allows access to all City of Buffalo services, information and non-emergency police services. Residents can call 311 or 851-4890 to report service needs, check the status of previous service requests, obtain information regarding city programs or events and take care of non-emergency police matters.

How do I pay my Buffalo water (NY) Bill online?

Pay your Buffalo Water (NY) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.

Does Buffalo water offer a payment plan?

Buffalo Water is collaborating with PromisePay to provide flexible payment plans to pay off your balance over time. Understanding the Rates and Fees. View the requirements to qualify for discounted water service. Find answers to frequently asked questions. Print and download applications for water services.

What is the Buffalo Water Board?

The Buffalo Water Board is a public benefit corporation of the State of New York and is dedicated to providing water service to its customers, in fulfillment of its obligations and the exercise of it authorities established by the Buffalo Municipal Water Finance Authority Act of the State of New York and other applicable law.

How do I pay my Erie County Water Authority (ECWA) Bill?

For your convenience, we offer several options for paying your Erie County Water Authority (ECWA) bill: You can pay your water bill with a credit/debit card* by calling our toll-free number: 1-855-748-1076, which is available 24 hours a day, seven days a week

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