Regional supermarket chain C-Town operates across the country. You can get in touch with customer service via phone, email, regular mail, or social media if you have questions about products or complaints about in-store service. During regular business hours, you can also get in touch with the customer service team at your neighborhood shop.
C-Town Regular Business Hours
- Weekdays: To find out the exact hours of operation, get in touch with the customer service department or your local store, keeping in mind that they may vary by location. The majority of the shops are open from 7 a.m. to 9 p.m. local time, Monday through Friday.
- Weekend hours: Most shops are open on Saturday and Sunday from 7 am to 9 pm local time. Given that the hours vary by location, you will need to contact your local store for precise hours of operation.
The stores will adjust hours or close on the holidays. For specific holiday hours, you must speak with your nearby store or the customer service division. The observed holidays include:
- New Year’s Day
- Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve
C-Town Special Event Hours
The stores host special events [+]. For information about the special event, you must get in touch with your local store or the customer service department.
Contacting C-Town to Verify Business Hours
- Phone: Call 1-914-697-5300 to get in touch with the customer service division. During regular business hours, you can also get in touch with the customer service team at your neighborhood shop. Open from 9 am to 5 pm EST, Monday through Friday, the customer service department is available.
- Email Address: Please use the customer feedback form to contact the customer service department via email. You will receive an automated response to your email stating that a live agent will address your concerns within 48 hours after you send it.
- Mail: For assistance, get in touch with your neighborhood store’s customer service division. Alternatively, you can write to the corporate office at this address: C-Town Attn: Customer Service c/o Alpha I Marketing Corporation 65 W Red Oak Ln. White Plains, NY 10604. Within five (5) days, the customer service department will make an effort to respond to your concerns.
- Social media: You can use social media to get in touch with the customer service team. Customers can post general grievances, remarks, and inquiries on Facebook [], Twitter [], and Pinterest []. Concerns specific to the store will not be addressed by the customer service department on social media. Within 24 hours, the customer service department will respond to your inquiries.