Living in the sunny Central Florida region has many advantages, like year-round warm weather and world-famous theme parks. However during the steamy summers, energy costs to cool your home can take a big bite out of your monthly budget. Knowing all your options to pay your natural gas bill online provides convenience, savings and control over your household expenses.
People who live or rent in Central Florida can choose from different natural gas service options for their homes. Florida Public Utilities (FPU) and Florida Natural Gas (FNG) are the two main companies that offer gas. Each one lets you manage your account and pay your bills online, which saves you time and money. This guide will tell you everything you need to know about FPU and FNG customers’ online bill pay systems, payment options, and fees.
Online Bill Pay Options with Florida Public Utilities
FPU provides natural gas service to over 100,000 residential and business customers across Central Florida They make paying your gas bill fast and easy through their EZ-Billing and EZ-Pay programs.
EZ-Billing
This is FPU’s online bill management system that allows customers to
- View current and past billing statements
- Access account balance
- Setup text/email reminders and notifications
- Establish automatic monthly payments
- Make one-time payments from checking/savings account with no fee
To enroll in EZ-Billing, you’ll need to create an online profile and link your FPU gas account.
EZ-Pay
For quick, one-time payments through FPU’s online portal using a credit/debit card or e-check. Each EZ-Pay transaction is charged a $2.95 flat fee.
Pay by Phone
FPU gas customers can also make payments by phone at 1-800-427-7712. There is a $5. 95 fee per phone payment transaction.
Pay by Mail
Send your payment coupon and check to FPU’s payment processing center:
FPU
P.O. Box 9112
Des Moines, IA 50306-9112
Allow 5-7 days for delivery to avoid late fees.
Online Bill Pay Options with Florida Natural Gas
FNG provides natural gas service to customers in the Greater Orlando area. They also have convenient online and mobile bill pay options through their Account Online system.
AutoPay
FNG bills are automatically paid each month on the due date from your bank account or credit card. No fees apply for this service.
One-Time Online Payments
Log into your Account Online to make one-time gas bill payments using a checking/savings account, credit card or debit card.
Pay by Phone
Call FNG at 1-877-436-4427 to make a payment by phone. Fees may apply for phone payments.
Pay by Mail
Mail your FNG payment coupon and check to:
Florida Natural Gas
PO Box 9123
Des Moines, IA 50306-9123
Allow 7-10 days for mail delivery to avoid late fees.
Pay in Person
Take your FNG bill to one of over 20 authorized payment centers in the Orlando area to pay in cash. Locations can be found on the FNG website.
Cost Comparison of Online Bill Pay Methods
When paying your gas bill online in Central Florida, be aware of any fees charged based on payment method.
| Method | FPU | FNG |
|---|---|---|
| AutoPay | Free | Free |
| E-check | Free | Free |
| Debit/Credit Card | $2.95 fee | Varies |
| Phone | $5.95 fee | Varies |
| No fee | No fee |
E-check and AutoPay offer the most savings compared to using credit cards. FPU also provides more free payment options through their EZ-Billing system.
Tips for Paying Your Gas Bill Online
Follow these tips for stress-free online bill payment in Central Florida:
- Enroll in alerts for payment confirmations and reminders
- Use AutoPay to avoid late fees
- Pay early in billing cycle to avoid rush at the due date
- Have gas bill handy when making one-time payments
- Save payment info for faster checkout
- Check account balances frequently
- Notify gas provider if changing bank accounts
Paying online provides convenience and control over your natural gas costs. Sign up for an online account with FPU or FNG to see how easy it is to manage and pay your monthly gas bill.
Getting Help with Paying Gas Utility Bills
If you are struggling financially and unable to pay your natural gas bill each month, assistance is available. Both FPU and FNG offer programs and resources for customers facing hardship. These can include bill payment extensions, budget billing plans, deposit waivers and energy assistance grants.
Contact customer service at FPU or FNG to discuss your unique situation and see what bill pay assistance options you qualify for. It is important to reach out before your gas service is at risk for disconnection. With the right help, you can get back on track with your monthly gas bill payments.
Take Control of Your Gas Costs in Central Florida
Natural gas is an efficient, clean and cost-effective way to heat water, cook meals and regulate home and pool temperatures in the warm Central Florida climate. Paying your gas bill online through FPU or FNG provides convenience and savings. Compare all the bill pay choices and fees to pick the option that best fits your needs and budget. See how easy it is to monitor usage, manage gas costs, and make payments from your computer or mobile device.
Natural Gas Service for Your Business
Natural gas can provide the most cost-effective solution for space heating, cooling, water heating and other operational needs for your business.
Our Commitment to Safety
There is nothing more important than the safety of our team, our customers and our communities.
Video: Natural gas bills could go up in Central Florida
FAQ
Who has natural gas in Florida?
Who provides natural gas in Boca Raton?
How do I pay my Florida natural gas bill?
Simply log on to your account and make a payment. You can pay with your checking account, savings account, credit card or debit card. It’s also simple and safe. Please have your FNG bill handy. Enhance your customer experience and add value back to your business with CLICK from Florida Natural Gas. Need help with billing or payment options?
How do I pay my Florida City gas bill?
Safely and conveniently deduct your bill payment from your bank account or credit card each month for free. Pay your bill now by credit or debit card, using Speedpay ®. A convenience fee of $2.95 will be charged by Speedpay ® to process this transaction. Florida City Gas does not receive any part of this fee and it is non-refundable.
Does Florida City gas charge a convenience fee?
A convenience fee of $2.95 will be charged by Speedpay ® to process this transaction. Florida City Gas does not receive any part of this fee and it is non-refundable. You may pay by phone using your credit or debit card through our automated system. A convenience fee of $2.95 will be charged by Speedpay ®. Call us at 800.993.7546.
How do I pay my Florida Public Utilities EZ-Pay Bill?
Receive immediate payment confirmations and see your updated balance as soon as 24 hours. Use cash to pay your bill at one of our approved retail vendors at no cost, or for a low fee. Florida Public Utilities EZ-PAY FAQs give you answers to our most frequently asked questions.