Paying your water bill online is the most convenient way to stay on top of your payments to Chester Water Authority In this comprehensive guide, we’ll walk through everything you need to know about paying your Chester Water Authority bill online, from creating an account to setting up autopay
Chester Water Authority is the main provider of drinking water services in parts of Pennsylvania. They serve over 45,000 customers across more than 30 municipalities in Chester and Delaware counties
The Chester Water Authority’s main goal is to give their customers safe, reliable, and cheap water. Their water comes from the Octoraro Reservoir and goes through strict cleaning and treatment steps before sending it to homes and businesses.
As a customer of Chester Water Authority, you receive a bill for your water usage on a monthly or quarterly basis. Keep reading to learn how to easily pay this bill online.
Creating a Chester Water Authority Online Account
To pay your bill online, you must first make an account on the Chester Water Authority website. Here’s how:
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Go to chesterwater.com and click on “My CWA Portal” at the top of the page.
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On the login page, click on “New User Registration” if you don’t already have an account.
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Enter your account information, including account number, email address, and phone number.
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Create a username and password.
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Agree to the terms of use and click “Submit”.
Once your account is created, you can start managing your water bill completely online.
Viewing and Paying Your Bill Through the Online Portal
With your online account set up, here’s how to view and pay your Chester Water Authority bill:
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Log into your account at chesterwater.com.
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Your account overview will display your current account balance. Click “View Bills” for more details.
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You can view PDF copies of your latest bills. Click “Pay Now” on an open bill to proceed to payment.
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Enter your payment amount and select your payment method. Options include credit/debit card, e-check, and Apple Pay.
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Review your payment details and click “Submit Payment” to complete the transaction.
You’ll receive a confirmation email with your payment details. The amount will be immediately credited to your account.
Setting Up AutoPay for Effortless Payments
One of the most convenient features offered by Chester Water Authority is the ability to set up autopay for automatic bill payment. With autopay enabled, your bill is paid on its due date directly from your credit card or bank account.
Follow these instructions to set up autopay:
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Log into your Chester Water Authority account and go to “My Profile”.
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Click on “AutoPay Program” and then “Add New AutoPay Account”.
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Enter your credit card or bank account information.
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Accept the terms and conditions and click “Submit”.
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That’s it! Autopay will now be enabled on your account.
With autopay set up, you don’t have to think about making manual payments every month. Your bill will be paid on time without any additional effort.
Paying Your Chester Water Authority Bill Through doxo
In addition to the Chester Water Authority website, you can also pay your water bill through doxo. doxo is a free online bill payment service that offers some handy features:
- Pay bills from thousands of providers in one place
- Receive reminders about upcoming due dates
- Pay via credit/debit, Apple Pay, or bank transfer
- Track payment history and sync with your calendar
- Access your account from your phone with mobile apps
To pay with doxo:
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Sign up for a free account at doxo.com.
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Search for “Chester Water Authority” and add them as a payee.
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Select your Chester Water Authority account and enter your payment amount.
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Enter your payment method and complete the transaction.
doxo ensures your payment is securely delivered to Chester Water Authority on time.
FAQs About Paying Your Chester Water Authority Bill Online
What payment methods can I use online?
You can pay your Chester Water Authority bill online using Visa, Mastercard, Discover, American Express, Apple Pay, and bank transfers (e-checks).
Is there a fee for paying online?
Chester Water Authority does not charge a fee for online bill pay. Third party services like doxo are also free but may charge small convenience fees.
When will my online payment be applied to my account?
Online payments are typically applied to your account immediately or within 1 business day.
Can I set up recurring payments?
Yes, you can set up autopay through Chester Water Authority to have your bill automatically paid monthly from your credit card or bank account.
How do I get a copy of my bill?
You can view and download PDF copies of current and past bills through your Chester Water Authority online account portal.
Paying your water bill online is fast, easy, and secure with Chester Water Authority’s website or doxo. Set up autopay to simplify the process even further. This comprehensive guide tells you everything you need to know to take advantage of online payment and say goodbye to paper bills!
Beware Third Party Payment Websites!
www.MunicipalOnlinePayments.com is the only authorized online payment system for CMD. Payments made through this site are credited to your account immediately.
CMD does not endorse third-party payment websites such as DOXO or PRISM. They are neither authorized nor managed by CMD. Payments made through DOXO, PRISM, or other third-party bill payment services may be delayed seven (7) days or more pending delivery of payment to CMD’s office, and may result in late penalties and/or disconnection. CMD is not responsible for penalties or disconnections resulting from use of third-party payment sites.
If you feel you have accessed the wrong payment portal, please contact our office at (803) 385-5123 for more information.
The Chester Metropolitan District bills each customer once per month for services used during the previous month. All bills are for actual usage (water which passed through the meter). From time to time, a customer may receive an “estimated bill” due to an issue such as a malfunctioning meter or a high usage discrepancy. The estimate is based on an average of the customer’s usage history.
- Bills are typically for a 28-31 day usage period, depending on weekends and holidays.
- Bills are due fifteen (15) days from the “Bill Date”. If a bill is not paid in fifteen days, a late fee will be assessed.
- Customers have an additional ten (10) days to make payment. If payment is not received by 5:00 PM on the 10th day (25 days from the “Bill Date”), a Non-Payment Fee will be assessed and the account will be disconnected.
- Depending on your location, your bill may also include wastewater and/or garbage service.
- CMD does not accept partial payments.
- CMD is not responsible for wastewater service or garbage service. All inquiries must be directed to the appropriate authorities.
In The Office
Payments and Customer Service inquiries may be made in our office at 155 Wylie Street in Chester. We accept cash, check, money order, and debit/credit card payments in our lobby and at our drive-through.
Please be aware that a 3% processing fee will be added to all credit/debit payments.
By Mail
Customers may mail payments to the CMD Office at the following address:
Chester Metropolitan District P.O. Box 550 Chester, SC 29706
For safety and security purposes, please do not mail cash. To ensure your bill is credited to the proper account, please include your account number and/or physical service address with your payment.
After Hours
Payments made after hours may be placed in the night deposit box, located in our drive-thru lane. Payments placed in the night deposit will be posted on the next business day.
For safety and security purposes, please do not place cash in the night deposit. To ensure your bill is credited to the proper account, please include your account number and/or physical service address with your payment.
If you have been disconnected for nonpayment:In order to have services reinstated via IVR or our web portal, please ensure you pay your past-due balance plus the $45 nonpayment fee. Services will not be reinstated until the nonpayment fee is paid in full.
CMD’s new online credit/debit payment system is hosted by Municipal Online Payments. Click the button below to create an account. Creating an account also gives customers utility account management tools such as billing and payment history, paperless billing, text notifications, and more! You will need your account number and the amount of your last payment to register. A 3% processing fee will apply to all credit/debit payments. By setting up an online account, CMD customers are able to manage notification settings, view usage and payment history, make and schedule online payments, and much more!