How to Pay Your Chilton Water Authority Bill

Paying your water bill on time and in full is important for maintaining service with Chilton Water Authority. Chilton Water provides drinking water to residents and businesses in Chilton County, Alabama. Read on for a guide on how to pay your Chilton Water Authority utility bill.

Overview of Chilton Water Authority

Chilton Water Authority is the public water utility serving Chilton County in central Alabama. Here are some key facts about Chilton Water:

• Provides drinking water to over 16,000 customers

• Water drawn from groundwater wells

• Treatment facilities located in Billingsley and Verbena

• Storefront office located at 1957 County Road 542 in Verbena

• Available by phone Monday-Friday from 8am-4:30pm

• Governed by a 5-member board of directors

Why Pay Your Bill on Time

There are many benefits to paying your Chilton Water bill by the due date:

• Avoid disruption of your water service

• Save money by avoiding late fees

• Maintain good standing on your account

• Support ongoing operation and maintenance

• Ensure adequate pressure and supply to your home/business

• Keep your water safe by enabling regular testing

• Allow for future system upgrades and improvements

• Avoid collections actions and additional penalties

How to Pay Your Chilton Water Bill

Chilton Water offers several convenient payment options:

By Phone

• Call (205) 755-3860 to speak with a customer service representative
• Provide your account number and payment amount
• Pay with a debit/credit card over the phone

Online

• Visit chiltonwater.org/bill-payment
• Click “Pay My Bill” and enter your account number
• Choose a payment amount and submit payment

In Person

• Visit the Chilton Water office in Verbena
• Pay with cash, check, money order or card

By Mail

• Send a check or money order to:

  Chilton Water Authority
  PO Box 519
  Verbena, AL 36091

Automatic Bank Draft

• Complete a bank draft authorization form
• Payments will auto-debit from your account monthly

Drop Box

• Place your payment in the drop box at the office
• Available 24/7 for after-hours payments

Tips for Paying Your Bill

Follow these tips for smooth bill payment with Chilton Water:

• Pay early to avoid late fees – payments are due by the 10th

• Sign up for email/text alerts to get reminders

• Check your balance online before making a payment

• Call during business hours for assistance from customer service

• Set up automatic monthly payments for convenience

• Update your contact info to receive important announcements

• Review billing inserts for notices impacting your service area

• Check for leaks to avoid higher than normal bills

Paying your water bill on time takes just a few minutes but provides huge benefits. Keep your Chilton Water account in good standing by paying by the due date.