How to Contact Cincinnati Bell to Pay Your Bill Over the Phone

Paying your monthly Cincinnati Bell bill is easy and convenient when you use the bill pay phone number. As a long-time Cincinnati Bell customer, I’ve called the bill pay number many times over the years to make a payment over the phone. In this article, I’ll provide all the details on the best way to call Cincinnati Bell and pay your bill quickly.

Overview of Paying Your Cincinnati Bell Bill by Phone

  • Cincinnati Bell offers an automated bill pay phone number that you can call 24/7 to make a payment.

  • Calling the bill pay number will take you to the Cincinnati Bell automated payment system, where you can enter your payment information.

  • In addition to the automated number, you can also call Cincinnati Bell customer service agents directly for bill pay help.

  • Paying by phone is fast and your payment will post to your account right away

  • You’ll need your Cincinnati Bell account number and a debit/credit card ready when you call to pay.

Cincinnati Bell’s 24/7 Automated Bill Pay Phone Number

The easiest way to pay your Cincinnati Bell bill over the phone is to call the 24/7 automated bill pay number. Just dial 1-800-400-1254 on your phone and follow the prompts.

This automated payment system is available anytime day or night. It will guide you through the process of entering your Cincinnati Bell account number and debit/credit card information to make a quick payment.

When you use the automated system to make a payment, your Cincinnati Bell bill payment will be processed and credited to your account right away. It’s the fastest way to pay your bill over the phone.

I usually have my Cincinnati Bell account number memorized so I can quickly enter it when prompted. But you can also reference your latest bill which has the account number printed right on it.

Just have your credit or debit card ready as well since you’ll need that to complete the payment.

Contacting Cincinnati Bell Customer Service to Pay Your Bill

In addition to the automated system, you can also speak directly with a Cincinnati Bell customer service agent to help with bill payment over the phone.

To reach an agent you will call the general Cincinnati Bell customer service phone number at 513-566-4101.

When prompted by the auto attendant, say “Bill Pay” to be connected directly to the bill payment team.

The bill pay customer service team is available 24 hours a day, 7 days a week. So you can call anytime you need help making a payment.

Reasons you may want to call an agent directly for bill pay help include:

  • Asking questions about your bill or charges

  • Making a large or complex payment

  • Setting up new recurring payments

  • Updating payment information

  • Needing payment extensions or arrangements

The bill pay agents are very friendly and helpful. Don’t hesitate to call them if you need personalized assistance with getting your Cincinnati Bell bill paid.

What Information You’ll Need to Pay Your Bill by Phone

Whether you use the automated bill payment system or call an agent, you’ll need to provide the same key information for phone payments:

  • Cincinnati Bell account number – This unique number identifies your account. It’s printed on each bill.

  • Name on the account – The system will verify the name matches the account number.

  • Service address – Provide the address where your Cincinnati Bell services are installed.

  • Payment amount – If not paying full balance, specify payment amount.

  • Payment method – Have your debit/credit card ready.

Also note that if you setup recurring payments over the phone, you’ll need to provide the payment date and frequency preferences.

Having all this info handy makes paying by phone quick and hassle-free.

Payment Confirmation and Bill Status After Paying

Once you complete your payment by phone, either through the automated system or by speaking with an agent, your Cincinnati Bell bill will be paid right away.

You can easily confirm the payment and check your updated account balance by logging into your online Cincinnati Bell account portal.

In your online account dashboard, you will see your payment posted and your new bill balance reflected immediately after paying over the phone.

I always like to log in and double check that my payment went through as expected.

You can also call Cincinnati Bell customer service and speak with a billing agent if you need confirmation that your payment was received and processed correctly.

Paying Your Bill by Phone is Fast, Easy, and Secure

As a Cincinnati Bell customer, I frequently use the bill pay by phone options to take care of my monthly service bill.

Whether I use the 24/7 automated system or speak directly with a helpful agent, paying by phone is quick and easy.

The payment posts to my account right away so I know my bill is paid on time. And I have peace of mind knowing my financial information is secure.

With the bill pay number programmed into my phone, I can easily call anytime from home or on the go to pay my bill.

So if you are looking for a fast, convenient way to pay your Cincinnati Bell bill, calling by phone is a great option I highly recommend.

  • Automated Bill Pay Number – 1-800-400-1254
  • Customer Service Bill Pay – 513-566-4101 (say “Bill Pay”)
  • Info Needed – Account number, name, service address, payment details
  • Confirmation – Check online account or call billing agent

Cincinnati Bell Bill Pay Phone Number

Product Overview: My Cincinnati Bell App


What is the phone number for Cincinnati Bell bill?

Residence customers can call Cincinnati Bell at 513- 565-2210 or 1-866-565-2210 toll free; while business customers can call 513-566-5050 or 1-866-279-9322 toll free. TTY customers can call513-241-2899 or 1-800-261-9837 toll free.

How do I pay my Alta fiber bill?

The easiest way to pay your bill is electronically using your My altafiber Account. It is easy to view and/or pay your bills online by signing up for a My altafiber Account. You can register for this free service by clicking on the “My altafiber Login” link located in the top right corner of every webpage.

What is the billing address for altafiber Cincinnati?

Payment Procedures CBTS, P.O. Box 748001, Cincinnati, OH 45274-8001. If your payment is not received on the Due Date,a late payment charge of 2.0% will be assessed on your next bill.

Does ‘Cincinnati Bell’ have equity in Greater Cincinnati?

We understand that the brand “Cincinnati Bell” has equity throughout Greater Cincinnati. That said, the brand no longer reflects our transformation into a technology company that is investing billions of dollars into a fiber network that will blanket our operating territory.

Can I send a check to Cincinnati Bell or altafiber?

You can make your checks out to Cincinnati Bell or altafiber. On the back of your remittance slip, you will find additional details on how to pay your bill via check. The address you send your check to will not be changing. How can I confirm my payment was made? How can I confirm my payment was made?

Is Cincinnati Bell now altafiber?

Yes, Cincinnati Bell is now altafiber, but that has no impact to your service. What are the additional charges and fees on my bill? What are the additional charges and fees on my bill? Any taxes or fees related to a service (Internet, TV, or Phone) will be stated in that product section of your bill, with explanation of those charges below.

What are Cincinnati Bell’s privacy practices?

The developer, Cincinnati Bell, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy . The following data may be collected and linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Learn More

Leave a Comment