If you want to pay your City of Albemarle utility bills online, it’s quick and easy. Read on for a full rundown of the bill pay system, including how to sign up, how to pay, and how to avoid late fees.
The City of Albemarle provides an online bill payment system called Customer Self Service that allows you to
- View account balances
- Make one-time payments
- Set up automatic payments
- Check payment history
- Manage payment methods
- Receive paperless billing
- And more!
Online and mobile access makes paying your City of Albemarle bill quick and convenient.
Benefits of Paying Online
Taking advantage of the City of Albemarle’s online bill payment system offers many advantages including:
- Saves time – avoid mailing checks or visiting City offices
- Flexible – make one-time or recurring payments
- Reliable – prevent late payments and fees
- Secure – encrypted transactions protect your information
- Accessible – manage your account 24/7 from any device
- Eco-friendly – go paperless to help the environment
- Control – easily update and manage payment methods
How to Register for an Online Account
Registering for online account access is easy and only takes a few minutes. Follow these steps
- Go to the City of Albemarle website
- Click on “Pay Bill Online”
- Select “New users click here”
- Enter your account number and email address
- Create a username and password
- Accept the terms and conditions
Once your profile is created, you can immediately access your account online to view balances and make payments.
Making One-Time Payments
To manually pay your bill each month, simply:
- Login to your online account
- Locate the account you want to pay
- Select “Make Payment”
- Enter payment amount
- Choose payment method
- Submit payment
One-time payments will be instantly applied to your account. You’ll receive an email confirmation with details of the transaction.
Setting Up Automatic Payments
For hassle-free bill payment each month, you can establish recurring automatic payments:
- Login to your online account
- Go to “My Profile”
- Select “AutoPay Accounts”
- Choose frequency (Monthly, Quarterly, etc)
- Pick process date
- Enter payment method
- Save your automatic payment
On the date specified, the payment will be automatically processed each period using the selected method. You can update or cancel your autopay anytime.
Payment Method Options
The City of Albemarle allows you to pay your bill conveniently using:
- Bank account – Checking or savings account
- Credit/debit card – Visa, Mastercard, Discover, American Express
- Electronic check – Use checking/savings account without sharing financial details
Choose the option that best matches your needs and budget each month.
Mobile App for On-the-Go Account Access
In addition to the website, you can download the City of Albemarle mobile app for iOS or Android. With the app you can:
- Pay bills immediately
- Manage autopay settings
- View payment history
- Check account balances
- Receive notifications
- And more!
So it’s easy to stay on top of your account and make payments on-the-go right from your smartphone.
Reminders to Avoid Late Fees
Stay on track with your bill payment and avoid late charges using the City of Albemarle’s online reminders:
- Email alerts when your bill is ready
- Push notifications from the mobile app
- Automatic payments on your selected date
- Visible due date when you login to your account
Set up any reminders that will help you pay each bill on time.
Excellent Customer Service if You Need Help
Although the online bill pay system is user-friendly, the City of Albemarle provides excellent customer service if you have any questions or issues:
- Friendly representatives with billing knowledge
- Available by phone, email, chat, or in person
- Can assist with account registration, payment troubleshooting, managing payment methods, and more
Don’t hesitate to reach out for assistance regarding your utility bill payments or online account access.
Why Choose City of Albemarle Online Bill Pay?
Paying your utility bill online using the City of Albemarle’s system provides many key benefits:
- Convenient 24/7 account access
- Payment reminders and alerts
- Automatic payment options
- One-time payment flexibility
- Multiple payment methods
- Secure encrypted transactions
- Easy online and mobile access
- Friendly customer service
Take control of your City of Albemarle bill payments today by signing up for online account access!
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FAQ
How do I contact the city of Albemarle?
What time does the city of Albemarle open?
What is the power company for Albemarle, NC?
Can I pay my utility bill online in Albemarle?
Albemarle residents now have the convenient option of paying their utility bills online. Customers can learn more about this feature on the city’s website. To register for electronic billing, visit the Online Utility Portal, which can be accessed from the Online Bill Payment page.
How do I contact the city of Albemarle Public Utilities Department?
Please call 704-984-9679 The City of Albemarle Public Utilities Department provides electric, water, and sewer services for residential, commercial, and industrial customers in Albemarle and surrounding areas. Pay your bill online. Start, stop, or transfer water, electric or sewer services. Email Customer service.
How do I contact city of Albemarle customer service?
For questions or additional information, contact customer service at 704-984-9615. For 24-hour assistance, access our website. Thanks for your continued business with the City of Albemarle.
Does Albemarle County pay e-check fees?
Albemarle County does NOT receive any of these fees. No fee for payment with an E-Check. If you are having difficulties or believe you may have made a duplicate/over payment while using the web site please contact the Finance and Budget Department at 434-296-5851 or email [email protected].