Making Bill Payments Easy with the City of Boise

Paying your utility bills on time every month is an important responsibility. However we all lead busy lives and it can be easy to forget when payments are due. Thankfully the City of Boise offers multiple convenient ways for residents to pay their utility bills so you never have to worry about missing a payment. In this article, we’ll explore the various bill pay options available through the City of Boise to help you choose the best method for your needs.

Online Bill Pay

The easiest and most convenient way to pay your City of Boise utility bill is online through the city’s website. To get started you’ll need to create an account on the online payment portal. Have your most recent billing statement handy when you register so you can input your account number and current balance due.

Once you’ve set up your account, you can pay your bill online at any time without risk. The online payment portal accepts major credit cards, debit cards, and electronic checks. You’ll receive instant confirmation when your payment goes through.

Paying online helps you avoid the hassle of writing and mailing checks. It also makes you feel good to know that your payment was sent on time.

Pay by Phone

If you prefer to speak to a real person when making payments, the City of Boise offers a pay-by-phone option. Simply call 1-877-896-9230 anytime day or night to make a payment over the phone. This automated phone system will guide you through the process of paying with a credit card, debit card, or electronic check.

Sometimes you don’t have time to go to the website and pay. You can pay by phone instead. It also helps if you need to pay something quickly to avoid late fees. Just dial the number whenever you realize your bill payment is due.

Pay by Mail

For those who like to pay bills the old-fashioned way, mailing a check or money order is still an option. Make payments payable to “City of Boise Utility Billing Services” and mail to:

Boise Utility Billing Services
P.O. Box 2600
Boise, ID 83701

Be sure to allow 3-5 business days for your mailed payment to reach the billing office. Payments must be received by the due date to avoid late fees. Setting a monthly reminder in your calendar can help prevent forgotten mailed payments.

Pay In Person

You can also pay your City of Boise utility bill in person at the service counter on the first floor of Boise City Hall located at 150 N. Capitol Blvd. The service counter accepts cash, checks, money orders, and credit card payments.

Paying in person gives you the ability to talk to a customer service representative if you have any questions about your bill. City Hall is open Monday through Friday from 8am to 5pm, excluding holidays.

For added convenience, a drop box is located at the entrance of City Hall where you can deposit check payments after hours. Just be sure to allow enough time for your check to be collected and processed by your due date.

Auto Pay – Set It and Forget It

The easiest way to avoid late fees and free yourself from payment reminders is to enroll in auto pay through the City of Boise. This convenient option lets you set up recurring automatic payments from your preferred payment method.

To get started, log into your account on the online bill pay portal and navigate to the “Account Management” section. Follow the instructions to create a payment profile and save your preferred payment details.

Next, head to the “Auto Pay” section under Account Management. Choose the date you want payments to be processed each month and select which account(s) to pay automatically. Submit your choices and auto pay will be activated.

Now your bills will be paid like clockwork each month without any effort on your part. Auto pay gives you reliable on-time payments while saving you time and hassle.

Choose the Best Bill Pay Method for Your Needs

As you can see, the City of Boise offers flexible bill payment options to fit every schedule and preference. Convenient online payments allow you to pay in seconds anytime from your computer or mobile device. Pay-by-phone puts bill payment at your fingertips 24/7. Traditional mail-in payments work for those who prefer checks and money orders. And auto pay takes the chore out of paying bills by making it automatic.

Whichever method you choose, paying your City of Boise utility bill on time every month ensures uninterrupted service while avoiding late fees. Take advantage of the many payment options to find the solution that works best for you and your busy lifestyle. The easier bill payment is, the less likely you’ll be to miss that important due date.