A Comprehensive Guide to Paying Your City of Clemson Utility Bill

If you use City of Clemson utilities, you probably get a bill every month for things like water, sewer, trash, and stormwater. If you pay this bill on time every month, you can keep the service going without having to pay late fees or other penalties. The City offers various convenient ways to pay your utility bill.

In this comprehensive guide, we’ll walk through all the options for paying your City of Clemson utility bill, whether online, by phone, in person, or by mail. We’ll also provide tips for a smooth payment process.

Online Bill Pay

The fastest and most convenient way to pay your City of Clemson utility bill is online, The City offers an online payment portal allowing you to

  • View bill details
  • Check your account balance
  • Make one-time payments
  • Set up recurring automatic payments

To use the online system, go to www.municipalonlinepayments.com/clemsonsc/utilities. You can either make a quick one-time payment or register for an account.

When you sign up, you can save payment methods, see your billing history, control notifications, and more. It takes just minutes to sign up.

The City accepts Visa, Mastercard, Discover, and American Express cards for online payments. A 3% processing fee applies to card payments.

Online payments via bank account are free. Have your routing and account number handy when using this method.

Pay by Phone

For fast phone payments, call 855-748-4264. The automated phone system is available 24/7.

You’ll need to enter your 10-digit City of Clemson account number and last payment amount. The system accepts Visa, Mastercard, Discover, and American Express.

Phone payments incur a $0.87 transaction fee plus 3% processing fee for card payments. Bank account payments by phone have only the $0.87 transaction fee.

Pay In Person

To pay your utility bill in person with cash, check, or card, visit:

City of Clemson Utility Billing
1250 Tiger Blvd Ste 2
Clemson, SC 29631

Office hours are Monday-Friday, 8AM-5PM. You can also use the after-hours depository box to drop off checks or money orders.

When paying in the office, have your account number ready for faster service. In-person card payments incur the 3% processing fee.

Pay by Mail

Mail your City of Clemson utility bill payment to:

City of Clemson Utility Billing
1250 Tiger Blvd Ste 2
Clemson, SC 29631-2661

Allow 5-7 business days for mailed payments to avoid late fees. Send checks or money orders – do not mail cash.

Include your payment stub to ensure proper account crediting. Write your account number on the check/money order if needed.

Payment Policies and Info

Keep these City of Clemson utility payment policies in mind:

  • Bills are due 15 days after the mail date. Late fees apply after the due date.
  • Accounts 30 days past due may be disconnected.
  • Partial payments are accepted but won’t prevent late fees/disconnection.
  • Processing fees apply to credit/debit card and phone payments.
  • Bank account payments avoid fees (online, in person, or by mail).
  • Online and phone payments post instantly to your account.
  • You can enroll in paperless billing and automatic payments online.

Avoid Late Payments

To avoid late fees and potential service disruption, pay your City of Clemson utility bill before the due date each month. Online and phone payments post immediately, so take advantage of these options when paying last minute.

Sign up for email/text alerts through your online account to receive due date reminders and past due notices. Automatic payments prevent forgotten bills.

If struggling to pay on time, contact the Utility Billing office for payment plan options before the due date. Disconnections incur a $50 fee for reactivation.

We’re Here to Help

Paying your City of Clemson utility bill should be simple and stress-free. If you have any questions about payment options or account details, call (864) 653-2035 or email [email protected]. The friendly Utility Billing staff is here to help!

Annual Water Quality ReportThe City of Clemson has completed its annual Water Quality Report, also known as a Consumer Confidence Report, for Calendar Year 202 The Anderson Regional Joint Water System is our water source, and this water quality report explains our tests results and other facts about our drinking water. We perform continuous testing on City water to assure it meets all state and federal standards. This annual report shows that the City of Clemson’s drinking water met or exceeded these standards in 202

  • Backpressure – the pressure in your pipes is greater than the pressure coming in.
  • Backsiphonage – a negative pressure in one of the pipes.
  • To protect the water system, two kinds of backflow prevention assemblies (devices that prevent the backflow of water) are required for all business customers that present a potential hazard to the water system:

  • External – to protect the water from cross connection with the water on the customer’s premises.
  • Internal – to protect the customer from potentially hazardous cross connections in his own system.

What is considered a potential hazard? ANY possibility of pollutants, contaminants, and system or plumbing hazards. This includes, but is not limited to, fire protection systems, irrigation systems, gasoline refineries and stations, restaurants, hospitals, and manufacturers. To keep your drinking water safe, the City of Clemson Utilities Department checks the plans of each new business for compliance with cross connection/backflow requirements. We take pride in the water we provide and will continue to protect it and our citizens. What’s the big deal with backflow and cross connections? Backflows due to cross connections can cause sickness and death.

Even in your own home, you can unwittingly create a cross connection:

  • Putting the garden hose in a swimming pool to fill it.
  • Putting the garden hose in a pet’s water bucket or into the fish tank to fill it.
  • Putting the garden hose down the drain to flush out debris when it’s backed up.
  • Connecting your garden hose to a plant fertilizer or bug spray unit.

*Over half of the nation’s cross connection problems involve unprotected garden hoses.*

What are my responsibilities in preventing backflow and cross connections? The City of Clemson Utilities Department protects the water entering your system. However, it is your responsibility to protect the water on your property or in your home. Please note that homeowner irrigation accounts require installation of a backflow prevention device on underground systems and have it tested initially by an approved tester before being placed into service and then every three years after that. A certified plumber or contractor can install a backflow preventer for you. The cost will depend on the type of device required and the installation labor. Testing fees vary, so it’s a good idea to call around for pricing. The South Carolina Department of Health and Environmental Control offers a list of Certified Inspectors/Testers of Backflow Prevention Equipment . Simply scroll down the document to Oconee County or Pickens County listings to see local Certified Inspectors and Testers. Commercial Accounts generally require the business to have backflow prevention as well, and all fire lines are required to have an approved backflow prevention device. Please contact Teddy Atkins at the Utilities Department at [email protected] if you have questions. For more information on how to protect the water on your property, please call the City of Clemson Utilities Department Backflow Prevention at (864) 653-2046.

Contact Call Before You DigNo matter how large or small the digging project, it is important to

  • If there is no indicator and the actual meter dial hand is moving, water is running somewhere in your system and you have a leak – go to step 4.
  • If the hand is not moving, note the position of the hand and wait 10 minutes. Check the meter again, if it has moved, you have a slow leak – go to step 4.
  • If no movement is recorded, you probably don’t have a leak. The meter will not be able to detect leaks in the irrigation system if the system is running

2022 Clemson University Financial Aid and Bill Pay Session 1

FAQ

How do I pay my Clemson bill?

You can pay online through iROAR with an eCheck at no additional service charge, or by credit/debit card with a 2.95% service fee for domestic credit/debit cards and a 4.25% service fee for international credit/debit cards.

What is the phone number for the city of Clemson?

City Administrator
Andy Blondeau
(864) 653-2030
Municipal Clerk
Jeremiah Jackson
(864) 653-2030
Business License Administrator
Connie Standridge
(864) 653-2030
Business License Inspector
Brett Combs
(864) 653-2030
Community Engagement Coordinator
Lindsey Newton
(864) 653-2030

Who provides water in Clemson?

The Anderson Regional Joint Water System is our water source, and this water quality report explains our tests results and other facts about our drinking water. We perform continuous testing on City water to assure it meets all state and federal standards.

What county is Clemson in?

Clemson is located in Pickens and Anderson counties. The city, in large part, revolves around the presence of the University. In 2015, the Princeton Review named Clemson as #1 in the US for “town-and-gown” relations with its University. There are approximately 16,649 people living in Clemson.

Does the city of Clemson pay utility bills?

The City of Clemson does not receive any of these fees. The City accepts American Express, Discover, Visa, and Mastercard. The City of Clemson offers six ways for you to pay your bill: 1. Online Utility Bill Pay : Either create an online account or utilize the quick pay option.

What payment methods does Clemson accept?

The City accepts American Express, Discover, Visa, and Mastercard. The City of Clemson offers six ways for you to pay your bill: 1. Online Utility Bill Pay : Either create an online account or utilize the quick pay option. You will need your account number and last payment amount to access either payment method. 2.

Does the city of Clemson charge a processing fee?

All credit/debit card payments made to the city will be assessed a processing fee by the credit card company. The City of Clemson does not receive any of these fees. The City accepts American Express, Discover, Visa, and Mastercard. The City of Clemson offers six ways for you to pay your bill: 1.

How do I pay my Clemson University student Bill?

Private loans or scholarships may be used to pay for prior-term balances. Please contact Financial Aid by phone during phone hours at 864-656-2280 or by email at [email protected] for additional information. Find out how to view and pay your Clemson University student bill.

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