How To Pay Your Utility Bill Online With The City Of Edinburg

Paying your utility bill is an essential task that every homeowner or resident must complete each month. For residents of Edinburg, Texas, the City of Edinburg offers online bill pay options to make this process fast and convenient. In this comprehensive guide, we’ll cover everything you need to know about paying your Edinburg utility bill online.

Overview of City of Edinburg Utility Billing

The City of Edinburg provides water, sewer, garbage collection, and other utility services to residents and businesses within the city limits. Customers receive a monthly utility bill that charges for

• Water usage
• Sewer service
• Garbage collection
• Other fees like street maintenance

Utility bills are mailed out monthly and due by the due date printed on your statement, typically around the 20th of each month.

Online Payment Options with the City of Edinburg

The City of Edinburg offers several ways for customers to pay their utility bills online for convenience

• Online Portal—Sign in to your account at the City of Edinburg Online Payment Portal to see your bill and make one-time or recurring payments.

• Mobile App – Download the MyCivic Utilities app for iOS or Android to manage your account and pay bills on your phone or tablet.

• Phone Payments: To make a payment over the phone with a credit or debit card or electronic check, call 1-866-288-2031.

• Auto Bill Pay: You can set up monthly payments to be taken automatically from your bank account or credit card.

These online options allow you to securely pay your utility bill 24/7 without having to mail payments or visit City Hall.

How to Pay Your Edinburg Utility Bill Online

Paying your utility bill through the online portal is simple and only takes a few minutes. Follow these steps:

1. Go to edinburgtx.municipalonlinepayments.com and click “Sign In” in the top menu.

2. Enter your account number and PIN number. First-time users will need to register an account.

3. Review your account balance and select “Make Payment” for the account you want to pay.

4. Enter your payment amount and select a payment method – credit/debit card or electronic check.

5. Provide your payment details and complete the transaction.

6. You’ll receive a confirmation number and email receipt for your records.

The payment will be immediately processed and applied to your account. You can also view payment history and set up automatic monthly payments through your online account.

Other Ways to Pay Your Edinburg Utility Bill

Aside from online payments, you can also pay your utility bill via:

• Mail – Send a check or money order payable to City of Edinburg with your payment stub to the address printed on your bill. Allow 5-7 days for mail delivery.

• In Person – Bring your payment to City Hall at 415 W University Drive during business hours (8am-5pm Monday to Friday).

• Drop Box – Place your payment in the drop box located outside City Hall after hours. Payments are collected daily.

• Over Phone – Call 956-388-1896 during business hours to pay your bill over the phone using automated system.

If paying close to your due date, the quickest options are online, phone, or drop box payments to avoid late fees.

Important Billing Information for Edinburg Residents

Here are some key things to know about City of Edinburg utility billing and payments:

• Due dates are around the 20th of each month. Late fees apply after the due date.

• Disconnection of services occurs if a past due balance is unpaid after receiving shut off notices.

• A convenience fee of 3% applies to credit/debit card payments made online, by phone, or onsite.

• An additional $1.60 municipal online payment fee is charged for online/phone payments.

• Customers can set up recurring auto-pay for automatic monthly billing.

• Account holders are responsible for keeping billing and contact information up-to-date.

• Utility rates, fees, and billing policies are subject to change by City Council.

Paying your utility bill on time each month avoids penalties and service interruptions. The City of Edinburg’s online payment system makes it quick and easy to stay on top of your monthly utility bills. Sign up for an online account today to conveniently manage your Edinburg utility payments!