It’s now easier than ever to pay your City of Evans utility bill because you can do it online or on your phone. If you get water, sewer, trash, or recycling from the City of Evans, you can pay your bill each month in a number of ways. You can pay your City of Evans utility bill online, over the phone, through the mobile app, or in person. This guide will show you how to do it all.
Online Payment Through The City of Evans Website
The easiest way to pay your City of Evans utility bill is through the official City of Evans website. On the utility billing homepage, you’ll see a large button that says “Pay My Utility Bill.” Click this button to be taken to the online payment portal.
The first time you make a payment on the website, you’ll need to register your account. Have your 9-digit City of Evans utility account number handy to register successfully Once registered, you can log in anytime to pay your bill
When you log in, you’ll see the amount due and your current account balance You can pay the total amount due or make a partial payment The online payment portal accepts major credit cards, debit cards, and payments directly from your checking or savings account.
When you pay online, one of the best things is that you can set up automatic payments. If you set up autopay, your monthly utility bill will be paid for you, so you never have to remember. You can cancel or edit recurring payments anytime.
Online payments through the City of Evans website are processed immediately when you submit them. Your account will update with the payment within 1 business day.
Pay Through The Evans Express Mobile App
Get the Evans Express mobile app to pay your bill while you’re on the go. It’s free to get on both the App Store and Google Play for iPhones and Androids.
Once downloaded, open the app and select “Pay my utility bill.” Like with the website, you’ll need to register your account the first time. After registering, just log in each month to pay your bill.
The Evans Express app also lets you pay using a credit or debit card, or directly from your bank account. You can pay the total amount due or make a partial payment. Recurring payments can be set up too.
Payments made through the Evans Express mobile app are processed immediately and will show up on your account within 1 business day.
Pay By Phone
You can pay your City of Evans utility bill over the phone by calling 970-475-1170. This number connects you directly to the City of Evans Customer Service Unit.
When paying by phone, you can use a credit card, debit card, or electronic check. The customer service representative will guide you through the payment process.
One limitation with paying by phone is that you can only make one-time payments. Recurring payments need to be set up through the website or mobile app.
Phone payments are processed right away during business hours. Payments made after hours or on weekends will process the next business day.
Pay By Mail
If you prefer to mail in your utility bill payments, send your check or money order to:
City of Evans
Attn: Customer Service Unit
1100 37th Street
Evans, CO 80620
Be sure to include your 9-digit City of Evans utility account number on all mailed payments so that your payment gets applied to the right account.
Mailed payments take longer to process than online, phone, or in-person payments. Allow 5-7 business days for your mailed payment to show up in your account.
Pay In Person
You can stop by the City of Evans Community Complex at 1100 37th Street in Evans, Colorado to pay your utility bill in person. In-person payments are accepted Monday through Friday from 8am to 5pm.
When paying your bill in person, you can pay with cash, check, money order, credit card, or debit card. Make your payments at the front desk.
Get a receipt for all in-person payments so you have a record of when it was made. In-person payments process same day.
Payment Options If Your Account Is Past Due
If your City of Evans utility account becomes past due, it’s important to pay the overdue amount as soon as possible. Here are your payment options if your account is past due:
-
Pay online through the City of Evans website. This is the fastest option if your service hasn’t been disconnected yet.
-
Call 970-475-1170 if your service has been disconnected for non-payment. Pay the past due amount over the phone and your service can be reconnected same day.
-
Visit the City of Evans Community Complex in person if your service has been disconnected. Payment and reconnection of service can happen quickly.
-
Mail in your payment if service hasn’t been disconnected yet. Include your account number. Allow 5-7 days for processing.
Whatever option you choose, act quickly when your account becomes past due to avoid service interruption. And going forward, be sure to pay your bill in full and on time each month.
Payment Plan Options For Past Due Accounts
If you are struggling to pay your past due City of Evans utility bill in full, you may be eligible for a payment plan. Payment plans allow you to pay the past due amount in smaller installments over time.
To set up a payment plan, you need to call 970-475-1170 and speak to a customer service representative. They will review your account and help establish an affordable monthly payment based on the amount owed.
Once on a payment plan, it’s essential to make the agreed upon monthly payments consistently and on time. If you miss payments while on the plan, your account becomes subject to disconnection again.
Payment plans can provide some relief if you are temporarily unable to pay your City of Evans utility bill in full. Just ensure you stick to the payment schedule.
Avoid Late Fees By Paying On Time
To avoid getting slapped with late fees, be sure to pay your City of Evans utility bill in full each month by the due date. The due date is printed clearly on your monthly bill.
If payment is received after the due date, a $25 late penalty will be charged to your account. This late fee applies even if it’s just 1 day past due.
Setting up recurring online bill pay is the best way to avoid late fees. When payments happen automatically around the due date each month, you’ll never pay a late fee again.
Review your monthly bill carefully as soon as you receive it so you are aware of the due date and current charges. Adjust your budget if needed to ensure on-time payment. Pay right away once the bill comes rather than waiting until the due date.
What Payment Methods Are Accepted?
The City of Evans offers quite a few options for how you pay your utility bill. Here’s a quick rundown of all payment methods accepted:
- Credit cards (Visa, Mastercard, Discover, American Express)
- Debit cards and prepaid debit cards (with a Visa or Mastercard logo)
- Electronic checks from your checking or savings account
- Personal paper checks
- Cash payments
- Money orders
When paying online, only credit/debit cards and electronic checks are accepted. To pay with cash or money order, visit the Community Complex.
Having multiple payment method options makes paying your City of Evans utility bill much more convenient. Choose your preferred payment method each month.
Are There Any Fees For Paying Online?
The great news is there are no third-party fees for paying your City of Evans utility bill online through the website or mobile app. Online payments are totally free for you as a customer.
The online payment processor used by the City of Evans does not charge any convenience fees or surcharges. You simply pay the amount due on your monthly utility bill.
Of course, your bank or credit card company may charge other small transaction fees related to online payments. But the City of Evans itself does not add any fees for online bill pay.
This makes paying online one of the most affordable ways to pay your City of Evans utility bill every month. Take advantage of the free online payments to save money.
Can I View Payment History Online?
Yes, you can view detailed payment history information for your City of Evans utility account online. Payment history allows you to see all your previous payments along with the date paid and amount.
To access payment history, log into your account on the City of Evans website. Go to “My Profile” then click on “Payment History.” You will then see payments listed with the most recent payments shown first.
The payment history shows payments going back 12 months. If you need older payment details, you would need to contact City of Evans customer service at 970-475-1170.
Reviewing your online payment history is useful anytime you need to verify a payment date or confirm an amount paid. Refer back to it if you have any disputes or questions.
Get Payment Receipts For Your Records
Whenever you pay your City of Evans utility bill online, by phone, or in person, be sure to get an emailed or printed receipt for your records. Payment receipts serve as proof that you paid your bill and the payment amount.
For online and phone payments, request to have your receipt emailed to you after the transaction is complete.