As people who live in the city, we depend on having clean water, reliable sewer service, and trash pickup. But it’s easy to forget to pay that monthly utility bill when it comes due. The City of Hollywood makes it easy for you to pay by offering quick and easy payment options.
As a Hollywood resident myself, I’ve tried all the bill payment methods the city provides. Read on as I break down the pros, cons, fees, and ease of use for each option.
Pay Online Through the City Website
The fastest most convenient way to pay your Hollywood utility bill is through the city’s online payment portal. Just visit hollywoodfl.org and click “Pay Your Utility Bill” to get started.
You’ll need your 10-digit account number and current balance amount handy. You can choose to make a one-time payment or set up automatic monthly payments.
When you pay for something online just once, e-check is free, but credit/debit cards cost a small $2 fee. 95 convenience fee. For auto-pay enrollments, e-checks stay free and cards incur the $2. 95 monthly fee.
Online payments hit your account instantly, so you’ll avoid late fees. You’ll receive an emailed receipt to confirm. Paying through the city website takes just minutes!
Pay Over the Phone
To speak with a city representative when you pay your bill, Hollywood offers convenient phone payment. Call 954-921-3938 and select the billing option.
Have your account number and current balance ready. Helpful agents are available Monday-Thursday from 7am-6pm to take your payment by e-check or card. E-checks are free while cards have a $3.95 fee.
One thing to note – if your account is past due, call the city before paying to avoid disconnection. The online system won’t automatically reconnect you if you’re past due.
Pay in Person
For personal service, stop by Hollywood City Hall at 2600 Hollywood Blvd to pay in person. They’re open Monday-Thursday, 7am-6pm.
Inside, pay by cash, check, money order, e-check, or debit/credit card. E-check and cash/check under $500 are free. Cards have a 2.95% convenience fee.
You can also use the drive-thru window on the north side of City Hall to pay without leaving your car. Just having your bill and payment makes in-person payment a breeze.
Use Your Bank’s Online Bill Pay
Many banks and credit unions now offer online bill pay services through their websites and apps. This lets you pay your Hollywood utility bill through your bank for simplicity.
Just set up the City of Hollywood Utility Department as a payee in your bank account. Input your customer account number and amount due each month. The bank will mail a check for free.
Allow 7-10 business days for the mailed check to reach the city and avoid late fees. Bank bill pay services are usually free, so take advantage!
Auto Pay for Worry-Free Payment
For ultimate convenience, enroll in the city’s auto pay program to have your balance automatically deducted each month. You’ll go paperless and receive bills electronically.
On your due date, the funds are withdrawn from your chosen bank account or card to pay that month’s charges. No late fees, no stamps, no hassle!
Bank account payments are free. Cards incur a small $2.95 monthly convenience fee. But either way, auto pay gives you peace of mind that your bill is paid on time.
Receive Reminder Texts to Pay
The city offers a helpful text pay feature that texts you when your monthly bill is ready. The text contains a link to pay online right from your phone in seconds.
Wherever you are, just click the link to log into your account. Easily pay by e-check or card in a minute or two. No more forgetting when your bill is due!
Text pay has a $1 convenience fee whether you use e-check or card. So you get both payment reminders and a discounted transaction fee.
Choose the Method That Fits You Best
As you can see, the City of Hollywood provides a variety of bill payment options to accommodate every customer’s needs and lifestyle.
If you want speed and convenience, online or text payments are perfect. Prefer talking to someone? Call the billing department’s helpful reps. Or visit in person during business hours.
You can even combine methods, like enrolling in auto-pay and getting text reminders for extra assurance your bill gets paid.
No matter which payment solution you choose, paying your Hollywood utility bill will be quick, easy, and painless every month. Review the options and select the one that best fits your needs!
Establishing New Utility Service
First, determine if your address is served by the City of Hollywood Public Utilities by calling customer service at 954-921-3938. Some Hollywood addresses are in the Broward or Davie service areas. These properties may receive water service from one utility provider and sewer from another.
New utility accounts can be opened in person at City Hall, 2600 Hollywood Blvd, Room 103. Requirements include:
- Executed lease copy (if renting) or closing documents (if new property owner)
- State issued photo ID
- Deposit. The Citys Municipal Ordinance requires all new customers to prepay their deposit.
Welcome to Utility Billing & Customer Service.
Notice: The City of Hollywood monitored for Unregulated Contaminates In 2023. To learn more, or for the complete report, please contact the City of Hollywood Water Quality Division at 954.967.4320, Option 2
E-Mail Us – if you have any questions regarding Utility Billing, or call 954.921.3938 and speak with a Customer Service Representative 7:00 am to 6:00 pm Monday through Thursday.
“Hollywood City” Bill Kirchen
FAQ
How much is a water bill in Hollywood, Florida?
WATER RATES
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OLD
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NEW
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Single Family
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$8.27
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$8.85
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Multi-Family
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$6.28
|
$6.72
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Usage Single Family Residential (CCF)
|
|
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0 – 500
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$2.64
|
$2.83
|